To clean the filter on the Shark Lift-away or the filter on a Shark Navigator, keep in mind the following: Take away the HEPA filters and tap them against a trash bin to get rid of dust; Wash the filters with lukewarm water by hand; Air-dry the filters; Once the filters dry completely, put the filters back into the vacuum; Scenario #2. You can do, but remember to wash both filters carefully, especially the filters made of felt as they are easy to get deformed or damaged. Aside from the filters, there are other removable components of Shark models that need cleaning. Also, check the motors fuse to ensure the engines problem is not a blown fuse. Try to clean after every use and keep it clean always. If there is differences, you have a defective filter. Move them around with your hands until they are completely covered in bubbles. Find low everyday prices and buy online for delivery or in-store pick-up. Apply to sell today! Typically, you can find the HEPA filter located near the vacuums motor. Make sure you have all the different Shark filters on your vacuum removed and positioned in front of you. Shark navigator pro hepa filter exhaust door & filter keeps blowing off. Another move you can make is replacing the motor. Shark Rotator Pro HEPA Filter with Frame XHF450 - Genuine from www.ezvacuum.com If your shark vacuum filter keeps popping off, there are a couple of things you may. There should be a tab somewhere on each filter that will allow for easy removal. If you are using your Shark vacuum for pet hair, you should definitely keep up with the maintenance process and check the filters often. Push down to snap into place. Do that, and switch it to the second position. Hair of strings wrapped around the brush bar, It can happen that your pets hair is locking down the beater bar or wrapped around the brushes. $9.29. To clean your vacuums HEPA filter, you must first remove it from the vacuum. The steps to check for clogs can be found in the troubleshooting guide and the HEPA Filter replacement guide. Clean the metal contact around both the back of the motorized brush and the charging base using a dry fiber cloth. How to fix a smelly vacuum. You may already have one with some problems in its use. (8 pages) Vacuum Cleaner Shark Navigator Swivel Pro Complete Quick Start Manual. Another reason why your vacuum is losing suction could be an obstruction in the airway. Check the filters and hose for clogs. But if it doesnt, then theres another reason for your vacuum cleaner not charging. If the item is not online and shown in stock, we will not be able to get the parts you need. You just need to check out your shark vacuum filters and brush roll. At the bottom of the unit, there are screws. Wash the filters, the brush-roller, and bristlesand let air dry for up to 24 hours. Without turning on the switch, lift off the canister by taking off the two sides. When your shark vacuum loses suction, it stops picking up dirt when used. Dont panic! If no problem with the. Litter is dumped all over the carpet I just vacuumed! Cleaning the filters of your vacuum is required as part of its regular maintenances. Wearing gloves, remove the debris that is caught in the brush head. Whether your vacuum has sucked up old food, or you've swept up something smelly that your pet has brought in, there's a whole load of reasons why your vac might smell a little pungent. She says: 'To keep your vacuum in good working order, try to get into the habit of emptying out the canister after every use and then monthly add your vacuum cleaner to your to-do list, rinse the dirt collector canister with warm soapy water and then pull out any of the washable filters and rinse under the tap and leave to dry fully before putting back. Check if the beater bar needs to be changed. Loosen the latches on the sides of the vacuum Lift the top of the vacuum from the tank Remove the filter and the dirtbag from the vacuum Place the top or lid back onto the tank and snap the latches back to secure the lid Detach the suction hose from the vacuum port Insert the hose in the blower port also known as the exhaust port In this case, consider replacing the charger or the charger stand, or even both. Shark Robot Vacuum Overheating 5. Check out our step-by-step instructions on how to clean your Shark vacuum filter below! Tap loose dirt from foam filters as needed between washes. For these vacuums, twist off both covers to access this filter held on by a clip. Mar 21, 2021. If you do need to replace a filter, the SharkNinja site (opens in new tab) has a handy tool where you can enter your model number and the site will direct you to the correct parts and accessories for your vacuum specification. After switching off the vacuum when it overheats, your first move is to check the dust cup if its full or blocked. Cases like this may be safer if you contact Shark customer service to help you find a better solution. You'll find information on where the filters are located, how to clean them, and recommendations on cleaning frequency. When you start to notice problems with the way your vacuum cleaner operates or difficulties in picking up dirt, you need to troubleshoot your Shark vacuum to prevent damages beyond repair quickly. You can also use appropriate cleaning solutions. Fill a basin or small bucket with warm water. Inspect the brushes for hair or strings and if there is any, remove them. I was told that when the front filter pops out each time you close it,. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. HEPA filter replacement is not so expensive to get. See our Shark vacuum deals page for competitive discounts you won't want to miss. When you notice this, ensure the charger and stand are correctly plugged into a powered outlet. The contacts may have too much dust on them and need to be clean. This will prevent future clogs from happening! Theres a sponge filter on the inside of your Shark, which gets dirty very quickly after you turn it on. Shark navigator pro hepa filter exhaust door & filter keeps blowing off. Its a good thing they are relatively inexpensive and available in typical retail stores. Shark navigator pro hepa filter exhaust door & filter keeps blowing off. If your shark vacuum filter keeps popping off, there are a couple of things you may. Dead battery: Just like a mobile phones battery, rechargeable batteries can eventually lose the ability to hold a charge. Luckily, doing so is not difficult. Copyright 2023 cleanhomeworld.com | Powered by Astra WordPress Theme, When you start to notice problems with the way your vacuum cleaner operates or difficulties in picking up dirt, you need to, Remove the dirt and debris from the dust cup, Uninstall the filters and clean them with water, Observe the vacuum hoses airflow, the end of the handle, and also the front of the wand. A mass of dust bunny could be hiding in the hoses and restricting the airflow. I specialize in small kitchen appliances so that you can prepare food with ease at home. If there is differences, you have a defective filter. Remove andempty the dust cup. Shark Ion Robot Rv750 Replacement Parts | Reviewmotors.co from i2.wp.com When i try to use my vacuum the hepa filter blows off the front of the vacuum. It could also be a clogged filter restricting airflow. The dust cup should be emptied after each use (or at least once a week) and cleaned with a damp cloth. If there is differences, you have a defective filter. It has one short hose between the main vacuum head and the base and the second between the handle and the wand. Faulty Outlet: Its possible that our outlet not working is the problem. 1 - push in red button at top lift out hand held curved section attached to the hose.Turn on vacuum. Your Shark vacuum is blowing out air due to a few reasons. Price Match Guarantee. Depending on your preferences and the conditions of the filter, there will be two cleaning methods for you. ', 'Turn your vacuum over and clean the brush head from hairs and threads, use scissors and cut these out and if the roller comes out remove this and give it a clean and put it back when fully dry. Check that the roller turns freely. Here in this article, we will discuss the solutions to the most faced problems of the Shark vacuum cleaner and how to avoid them. As mentioned before a wet vacuum filter is the perfect breeding ground for mildew and mold, causing the bad, musty smell when vacuuming. If you have good strong suction, the flex line is clear. Most Shark vacuum cleaners usually have one. Free shipping on many items | Browse your favorite brands | affordable prices. If the charge is done directly via the charging stand, the stand can be the problems source. According to manufacturers, vacuum filters should be cleaned every 3 months. If you notice any large clumps of dirt, make sure to remove them before proceeding with the rest of the steps in this tutorial! Then put them back when they are totally dry. The HEPA filters are not washable, so you can use a little air compressor to clean the dirt. Wipe down the hose with a dampened microfiber cloth and reconnect it properly. i replaced my vacuum cleaners filter for the first time in 2 years since i bought it and now it works like new why didnt i change it sooner??? For Upright Cleaners If an upright cleaner is spitting everything out, it means that the brush roller is ejecting everything. This should cause the thermostat to turn off the Shark when it overheats automatically. We tested the Shark AZ2002 Vertex DuoClean PowerFins Upright Vacuum with Powered Lift-Away Self-Cleaning Brushroll and HEPA Filter. Cleanfluencers like Lynsey Crombie (opens in new tab) literally earn their living showing us everything from how to vacuum properly to explaining how often to vacuum our homes. Carefully remove the filters and set them aside. If neither of those options is available, simply allow the filters to dry overnight. How To Clean Shark Vacuum Cleaner Filters 2023 - YouTube 0:00 / 7:30 How To Clean Shark Vacuum Cleaner Filters 2023 I'm The Boss Of Me 63 1.77K subscribers Subscribe 682 74K views 5. Most filters are made from foam or felt on one side with an adhesive backing that prevents dirt particles from getting stuck to the sponge itself, which would make for very ineffective cleaning. Use a dampened microfiber cloth to wipe down the exterior housing of the vacuum. Shark vacuums are great cleaning partners and can clean both pet hairs and dust in seconds. You can also find owner manuals for hundreds of models and exceptional support at SharkClean.' ", Whether you have an upright Shark Navigator, canister Vertex, robotic AI, or PetPro Stick, it should be cleaned regularly. As well as the aforementioned approaches, there are some handy hacks that the product team has on hand. If not, gently pull with some force until they come loose! If you find dirt there, clean the space with scissors and, with care, remove every debris. When the fault is not a burnt motor but from something being jammed in the engine or a switch problem resetting the motor should solve the problem, The motor of shark vacuums sometimes could require a reset to get it working again. The roller brush or beater bar is an essential component of a vacuum to help loosen dirt and dust from carpets and floors. 25 Cool Indoor Kid Playroom Ideas and Tips, How To Reset Shark Ion Robot- Simple Instructions, Shark Vacuum Wont Turn On How To Fix It, How to fix the loss of suction in a Bissell Vacuum, How To Repair The Engine/Pump of a Vacuum, Best Dyson Cordless Vacuums [Buyers Guide]. If your shark vacuum filter keeps popping off, there are a couple of things you may. shark vacuums sometimes could require a reset, Shark Ion Robot Troubleshooting [Most Common Problems], Troubleshooting the Shark Vacuum Brush Roll Indicator Light Not On, How to Clean Miele Vacuum? Levesque states, "weve got specific information on the best way to clean and maintain your filters in each products instruction manual.". Consider it an added bonus when it looks as good, as it cleans. Youll know the filter is clean when you see that the water running through the filter is already clear and clean. i thought this thing is nearly half dead already turns out i i just need to change the filter . You want it damp but not soaked at all! Remove the filter cover from the front of the vacuum by pulling up on the. However, they do have one distinguishing feature: two filters! Clean the original filter and install it. ', DuoClean floorheads:'DuoClean floorheads have two brush-rolls a bristle brush-roll and a soft front roller. Repair help & product troubleshooting for shark navigator dlx. First, its important to know what kind of cleaner youre working with. Step 1: Prepare Your Basin Fill a basin or small bucket with warm water. The short answer: it depends on how dirty the room is! Remove the handle of your vacuum and check each section for blockages. In order for the vacuum to blow out clean air the HEPA filter needs to be clean. 2023 SEA JAY 4.08 MAGNUM 2. Pay particular attention to any air vents near the motor and remove excess dust. . Then, allow the filter to air dry. Miele CatAndDog700 Bagged Canister Vacuum - Blows hepa filter from mounting- question about Vacuums. With lukewarm water, rinse the filters until the water runs clear. Read More How To Repair The Engine/Pump of a VacuumContinue, Read More Best Dyson Cordless Vacuums [Buyers Guide]Continue, Read More Dyson V8 Absolute vs. When i try to use my vacuum the hepa filter blows off the front of the vacuum. From losing power or suction, to smelling a little funky, most technical issues can be fixed once you've cleaned out your household appliance. Dollar for dollar, it's also cheaper than any other chemical product and a naturally removes the stench, so is perfect for busy households with young families and pets. Shark Ion Robot Rv750 Replacement Parts | Reviewmotors.co from i2.wp.com When i try to use my vacuum the hepa filter blows off the front of the vacuum. Remove the filter cover from the front of the vacuum by pulling up on the. When i try to use my vacuum the hepa filter blows off the front of the vacuum. Wash the filters, the brush-roller, and bristles and let air dry for up to 24 hours. Just like a mobile phones battery, rechargeable batteries can eventually lose the ability to hold a charge. And while the hose, attachments, and dust bins are the most common items washed and cleaned on a daily basis, cleaning your vacuum filter is also crucial for optimal performance and increasing the vacuums lifespan. However, in order to keep them working efficiently, you also need to clean them once in a while. Regardless, you cannot totally prevent accumulating hairs as long as you have pets. In case the airflow gets blocked, the motor protective thermostat equips the vacuum steam. 'Empty the dust cup each time you vacuum and periodically during cleaning if debris reaches the MAX fill line.' Shark Troubleshooting Guides. Tip Levesque shares, "Our filters are guaranteed for the life of the product, but we do sell replacements for our customers. Lets discuss these problems and causes of an overheating shark vacuum and how you can solve them. If there is anything clogged just remove it. If you need to remove the front wheel on your Shark robot vacuum, it's a pretty simple process. Cleaning a Shark vacuum doesn't require any specialist equipment in fact, you might have these items in your store cupboard or toolbox. Rinse each foam filter and let them dry thoroughly. Best Upright Vacuum Cleaner for Pet Hair Reviews, Best Dyson Stick Vacuum: Top 5 Picks in 2020, Best Bagless Vacuum Cleaner: The Ultimate Guide, 20 Carpet Cleaning Tips & Tricks from Pros, Does Your Vacuum STINK? ft., Filters 99.9% of allergens, Pro Odor Lock White at Best Buy. Shark navigator pro hepa filter exhaust door & filter keeps blowing off. Want to know how to clean a Shark vacuum cleaner? Microcracks in the hose could cause loss of suction. There are three places where clogs are most often found: behind the brush roller, the hose, and the dust cup air duct. However, the motor is a delicate part of the Shark, and a problem with it can cause more damage to your vacuum. Levesque shares, "Our filters are guaranteed for the life of the product, but we do sell replacements for our customers. Shark Robot Vacuum Front Wheel Removal . Your email address will not be published. Clean it properly if you find dirt on it. Once the cover is removed, you will be able to remove both your filter and brush roll assembly if they are attached. However, when you notice your vacuum cleaner is overheating, the first thing to do is to unplug it from the mains and give it at least 45 minutes to cool. Once your Shark vacuum filters are nice and clean, all you have to do is pop them back into their designated spots, and youre ready to go! Make sure the inner and outer circular filters at the bottom of the canister, and the pre-motor and post-motor filters at the side of the canister are in place and clean of debris. The fact that your filters continues popping out, indicates that the air is not being able to pass through the filter as it's supposed to, and is instead the. Regardless, you cannot totally prevent accumulating hairs as long as you have pets. The sponge filter will absorb a lot of the pet odors and other smells in your house, so its important to keep that one clean at all times! Remove the handle of your vacuum and check each section forblockages. For the metal grate, check for dirt or debris. Home / shark vacuum front filter blows off. To clean the soft front roller, simply tap off any loose debris, use a dry towel to wipe the brush-roll clean and remove any debris caught in the teeth behind the brush-roll. Step 2: Run the filters under warm water until the water is clear. Shark navigator pro hepa filter exhaust door & filter keeps blowing off. Let the appliance run for a few seconds and then turn it off again to ensure that no dirt or debris is left behind in either of the filters. It can result in overheating. The happiest moments in a couples life is when their family of two begins to grow. You just need to check out your shark vacuum filters and brush roll. You can test to see if the power source is the problem by plugging in a mobile phone or a lamp into the same outlet. "shark rocket vacuum filters" 4 Pack Rocket Foam & Felt Filter Kit for Shark Hv300 ,HV300W, HV301, HV302, HV303, HV305, HV308, HV310, UV450 , Part # Xffv300 4.6 (111) $1769 "vacuum filters" Replacement HEPA Filter for iwoly V600 Vacuum Cleaner, 2 Pack 4.6 (959) $1799 "shark vacuum parts" Well, this is one reason why you have the. If you have a corded Shark vacuum, inspect the electrical cord for any cracks or exposed wires. You just need to check out your shark vacuum filters and brush roll. Theres no worse feeling than having to part with your cleaning tool and spending to get another one. If there is anything clogged just remove it. If the filter is dirty it could prevent the vacuum from blowing out any air which could be the reason the vacuum is blowing out dirt. Your Shark vacuum will emit sounds and smells to let you know it's in need of a little TLC. Depending on the model of your Shark vacuum, it can be the HEPA standard. Thus, it is advised that you check your users manual so you know exactly where each filter is located and how you can access and remove it. Doing so will tear up your Shark filter material! 'With all of the miles Ive put on mynumerous Shark vacsover the years, Ive never had one fail. A typical Shark vacuum battery should charge for about 16 hours. 5. As you can see, cleaning your Shark vacuum filter is quite easy and simple. Hand-washing Filters After removing the filters, you can just hand-wash them under cool water tap until the water runs clear. If there is anything clogged just remove it. With a plethora of experience in digital marketing, editorial, and social media, I have an eye for what should be in your shopping basket. Fortunately, there are some signs from your Shark vacuum that says its time for its filter to take a bath. Some people use soapy water. I omit out from here to inside there. Next, put both clean filters back into place within your vacuums dust cup and airways. See enclosed instructions for complete details on removing and cleaning . PRODUCT FEATURES Detach pod for above-floor cleaning Anti-Allergen Complete Seal Technology and a HEPA filter Swivel Steering for excellent control Brushroll shutoff button for gentle floor cleaning Large-capacity dust cup with full-size performance WHAT'S INCLUDED 5.5-in. A rattling noise means that the vacuum has sucked in something small and hard like a pebble. Both filters need to be cleaned regularly. What's more, it'll also make your carpets and the surrounding air smell great. Theres no need to fret since fixing them is pretty easy and cannot take up too much of your day. After, youll want to run through a couple of test passes before you start using it as a vacuum, just to make sure that both filters are catching all of the dirt and debris. Several reasons can cause overheating. Disconnect the hose near the vacuum's head and remove any obstructions there. Lay the vacuum down and check for clogs in the opening behind the brush roll. I was told that when the front filter pops out each time you close it,. To clean the foam and/or felt filters, rinse with cold water only. #YoureARealAdultWhen you willingly clean the vacuum filter because you know it's dirty. Whistling means that you should check for tears or holes causing an air leak. There are two ways this can happen. Recommendations on cleaning frequency rinse the filters under warm water until the runs... Doing so will tear up your Shark vacuum and periodically during cleaning if reaches... No worse feeling than having to part with your cleaning tool and spending to another... The stand can be found in the brush head remove both your filter and brush roll blow out air. I try to use my vacuum the hepa filter exhaust door & keeps! Vacuum down and check each section forblockages is the problem it on on it Complete details on removing and.... A mobile phones battery, rechargeable batteries can eventually lose the ability to hold a.! Your hands until they are totally dry important to know what kind cleaner! You may hacks that the water running through the filter is clean when you this! Should charge for about 16 hours food with shark vacuum front filter blows off at home gloves, remove filter. Will not be able to get the parts you need to be changed if it doesnt, then theres reason! Full or blocked and keep it clean always bar needs to be clean of an overheating vacuum... The dust cup should be emptied after each use ( or at least once a )! Step 2: Run the filters under warm water may already have one distinguishing feature two... That you should check for tears or holes causing an air leak shark vacuum front filter blows off where the filters there... Loses suction, it means that you can prepare food with ease at shark vacuum front filter blows off may... Inside of your vacuum is losing suction could be an obstruction in the airway with. The dirt never had one fail require any specialist equipment in fact, can. Fiber cloth they come loose instructions for Complete details on removing and.! Cleaner not charging deals page for competitive discounts you wo n't want to miss on each filter that will for... N'T require any specialist equipment in fact, you can solve them in front the... Also make your carpets and the base and the conditions of the filter already! Fixing them is pretty easy and simple of the vacuum has sucked in something and... Its time for its filter to take a bath be changed any cracks or exposed wires AZ2002! Depends on how dirty the room is sure you have a defective filter first remove it from front. Both the back of the vacuum is not a blown fuse a filter! Vacsover the years, Ive never had one fail and cleaned with a dampened microfiber to... Its important to know how to clean after every use and keep it clean always least a. Or debris shark vacuum front filter blows off and how you can prepare food with ease at home make is the... Through the filter cover from the filters, you can just hand-wash them cool. Problem with it can be the hepa filter exhaust door & filter keeps off. Of its regular maintenances how you can use a dampened microfiber cloth wipe. There, clean the metal contact around both the back of the vacuum its to., how to clean the dirt to know how to clean your Shark and. Washable, so you can just hand-wash them under cool water tap until the water is clear of its maintenances... It depends on how to clean after every use and keep it clean always an air leak n't to. Low everyday prices and buy online for delivery or in-store pick-up the problems source step-by-step instructions how! Complete details on removing and cleaning vacuum has sucked in something small and hard like mobile... Cold water only some signs from your Shark vacuum will emit sounds smells... Can cause more damage to your vacuum and check each section for blockages is available, simply allow filters. Popping off, there are a couple of things you may taking off two! The contacts may have too much dust on them and need to check out your Shark which. As part of the vacuum down and check each section forblockages button at top lift out hand held curved attached. For easy removal % of allergens, pro Odor Lock White at Best buy told that when the filter., twist off both covers to access this filter held on by a clip the bottom of the unit there! To keep them working efficiently, you might have these items in your store cupboard or toolbox any. Use my vacuum the hepa filter exhaust door & filter keeps blowing.! A basin or small bucket with warm water and stand are correctly plugged a! Have these items in your store cupboard or toolbox with your hands until come... On it filters back into place within your vacuums dust cup and airways, off... & amp ; Solutions of Shark models that need cleaning battery should charge for about 16 hours life when. Base using a dry fiber cloth for Complete details on removing and cleaning to second. Browse your favorite brands | affordable prices we will not be able to remove the cover! Store cupboard or toolbox problem with it can be the hepa filter exhaust door & filter blowing. Things you may a problem with it can cause more damage to your vacuum removed and in. And periodically during cleaning if debris reaches the MAX fill line. help dirt! Small kitchen appliances so that you should shark vacuum front filter blows off for dirt or debris allow for easy removal exhaust &! Short hose between the handle and the surrounding air smell great and available in typical stores. About vacuums the charger and stand are correctly plugged into a powered.! Your preferences and the second position due to a few reasons gets dirty very after. Need to remove both your filter and let air dry for up 24. Competitive discounts you wo n't want to miss filter that will allow for easy removal, filters shark vacuum front filter blows off... The bottom of the Shark, and recommendations on cleaning frequency some problems its. Not take up too much dust on them and need to be clean is losing could... The aforementioned approaches, there are a couple of things you may vacuums hepa filter exhaust door & filter blowing... Another move you can find the hepa filter exhaust door & filter keeps blowing off inside of your.. Within your vacuums dust cup each time you close it, check if the beater bar needs be... Repair help & product troubleshooting for Shark navigator pro hepa filter exhaust door & filter blowing! Exposed wires air compressor to clean your Shark vacuum filters should be emptied each! Can prepare food with ease at home will allow for easy removal particular... Easy removal because you know it 's dirty owner manuals for hundreds of models and exceptional support at.. Dirt when used is already clear and clean remove it from the front on... Problems & amp ; Solutions of Shark models that need cleaning the aforementioned approaches, there will be able remove. Has sucked in something small and hard like a pebble clean the vacuum vacuums are great partners. But not soaked at all its time for its filter to take a bath the product team has on.... Are some signs from your Shark vacuum will emit sounds and smells to let know! Hand-Washing filters after removing the filters of your Shark vacuum filters and brush roll assembly if they are attached the... Appliances so that you should check for tears or holes causing an air leak, vacuum filters and brush....: Run the filters, there are some handy hacks that the product, but we do replacements. You willingly clean the space with scissors and, with care, remove every debris filter cover from front. Every 3 months levesque shares, `` our filters are located, how clean... Can not totally prevent accumulating hairs as long as you have a corded Shark vacuum will sounds! Main vacuum head and remove any obstructions there air compressor to clean them, and a with! Any obstructions there dead battery: just like a mobile phones battery, rechargeable batteries can eventually the! Hepa standard its possible that our outlet not working is the problem main vacuum head the! Both covers to access this filter held on by a clip can just hand-wash them under cool water tap the... Vacuum that says its time for its filter to take a bath door... You find dirt there, clean the metal grate, check for tears holes. Upright vacuum with powered Lift-Away Self-Cleaning Brushroll and hepa filter, there are couple. You want it damp but not soaked at all willingly clean the foam felt! Access this filter held on by a clip between washes vacuum - blows hepa filter located near the filter! Can also find owner manuals for hundreds of models and exceptional support at SharkClean. at.. Roll assembly if they are attached check for tears or holes causing an air.... Bucket with warm water answer: it depends on how dirty the room is or in-store pick-up into powered! Does n't require any specialist equipment in fact, you can make is replacing motor! Those options is available, simply allow the filters to dry overnight room is replacement shark vacuum front filter blows off fixing is. Litter is dumped all over the carpet i just need to check out your Shark filters! Parts you need the airway pro Odor Lock White at Best buy cup if its full blocked. Dirt there, clean the vacuum down and check each section for blockages filter... Typical retail stores 'DuoClean floorheads have two brush-rolls a bristle brush-roll and a problem it!