Today, TAMKO operates manufacturing and warehouse facilities across the country in order to serve its customers with roofing and building products. TAMKO is a quality shingle and ranks the highest in my book. 30 ASTM D 4869 Type III Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Do you have something to say about TAMKO Building Products? The estimated base pay is $37,437 per year. In fact, the roofer told me that they knew their product was defective but is not saying anything unless a customer makes a claim. Save money on the right equipment and supplies for your 30 18-inch Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Location: Kansas City, MO shingle color and manufacturing plant you are considering for the full impact of color blending and patterns. MCG Industrial specializes in industrial motor controls and automation products. They do not necessarily represent the opinions of Roof.info. In general, TAMKO Get in touch with TAMKO. Tear-off, removal and disposal of the original shingles and the cost of accessory products is not included. March 11, 2022. family installations. While they might not be every roofer's favorite shingle, the Tamko Heritage shingles recently caught our eye, so we did a review. Doors & Cavity, Application Prior to making your final color selection, TAMKO recommends viewing an actual roof installation of the same shingle color and manufacturing plant you are considering for the full impact of color blending and patterns. For the safety of everyone involved, we strongly recommend that property owners hire a professional contractor to It is always safer for an experienced professional to get on the Registration for The TAMKO Edge is open and free to Business Profile TAMKO Building Products, LLC Building Materials Headquarters Multi Location Business Find locations Contact Information 198 Four States Dr Galena, KS 66739-4304 Get Directions. installation), All the required photos of your roof, taken by a roofing professional, using our simple guidelines detailed in Our goal is to have a resolution on your claim as quickly as possible after TAMKO receives all the required items. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Green Cove Springs), TAMKO No. Being a TAMKO Pro allows me to offer my customers advantages that no other preferred contractor status allows, i.e. TAMKO Certified Contractors and homeowner visualizations using TAMKO tools or discounted What can we help you with. You can find the TAMKO limited warranty documents at www.tamko.com/warranties. 1. We tell all the other manufacturers that TAMKO has the best rep and the best customer service. Feedback Form TAMKO Salaries How much do TAMKO employees make? warranties. Location: Debary FL SYSTEM USAGE: You agree to: (i) Access the Systems only in the manner prescribed by TAMKO. I always thought TAMKO had the best colors on the market. Tamko Warranties. Explore. contractors. Location: 66020 After the Full Start period ends, installation labor costs are no longer included in the limited warranty remedy and the quantity of replacement shingles provided to the property owner is prorated each year up to year 40, at which time the prorated remedy stays at 20% of the cost for replacements shingles. (337) 685-2324. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. registered an enhanced limited warranty for your roof, TAMKO will have a record of the installation. Wind warranty: 15 year limited warranty for winds up to 160 mph when applied in accordance with Titan XT's. High Wind Application Instructions. claim will be processed as quickly as possible. review collection and digital ads creation and management. covered by property insurance plans. To ensure our goal to bring quality products and services to market, we invest highly in the development of our team from day one. The size of your roof can be measured by a professional roofing contractor or you can purchase a report containing your roof size from an online satellite-based roof measurement provider (such as EagleView at www.eagleview.com). I have not used chemicals on my roof, brushed my roof, or used a power washer on my roof. Customer service affects your brand image and loyalty potential. There are several reasons that roofs may fail: A Limited Lifetime Warranty offers property owners some level of warranty coverage for the entire lifetime of the shingle. aging, you may start a TAMKO warranty claim by following the steps outlined in the, Digital photos taken by a cell phone or digital camera both work well. special At the ROOFPRO Select and Craftsman Premier . A delivery, order or return Prime Payment, charges or gift cards Login, address, security & privacy Jobs. Complete the form below to begin your search. We had a small issue with a warranty document (a fault of our own) but customer service rapidly and professionally resolved the issue. With the increasing use of digital communication tools, many companies have started offering customer support on various platforms. install during which an approved warranty claim will cover replacement shingles over the affected area and the 3. . Now featuring digital submission and tracking for a better contractor experience. Bridgewater Roofing We tell all the other manufacturers that TAMKO has the best rep and the best customer service. with the roof. This company manufactures residential and commercial roofing products, waterproofing, cements, and coatings. market your business and close the sale. In many ways, your customer service team is the face of your brand. Check with your local distributor/dealer for Tamko pays an average salary of $243,711 and salaries range from a low of $211,396 to a high of $280,700. In order to build your business, you need leads. what is needed to complete the claims process. Business Incorporated: 7/15/2019 in KS, USA. TAMKO enhanced limited warranties are eligible exclusively on qualifying installations that meet specific requirements, including but not limited to: TAMKOs enhanced limited warranties provide extended Full Start non-prorated warranty periods on qualifying installations. Photographs of all attic ventilation on and around the roof (including roof mounted vents, gable vents and Insist on TAMKO for all your roofing accessories. The I switched to TAMKO because [my TAMKO reps] are the only reps in my area that get out there and check on customers and resolve problems if any arise. Showcase your home's beauty by adding color and style. Shingle size: 13-1/4 39-3/8. terms, a limited warranty provides an established manufacturer remedy for eligible consumers in the unlikely event This line is open 24 hours a day, 7 days a week. installation, registering the enhanced limited warranty and paying all applicable fees. discovery of the issue and must follow TAMKOs established claim process, completing the items that are the property Name: Ron Gallman In addition to being provided with the tools and authority to excel in their position, every team member is trained on safety, product knowledge and management. homeowner financing options. Read reviews of other Shingle brandsWrite a review. 30 18-inch Asphalt Saturated Organic Felt Data Sheet (Joplin), TAMKO No. Construction, Repair & Maintenance Services Personal Consumer Services Education Financial Services Government & Public Administration Healthcare Information Technology Insurance Manufacturing Media & Communication Nonprofit & NGO Energy, Mining & Utilities Real Estate Restaurants & Food Service Retail & Wholesale Telecommunications This employer has not claimed their Employer Profile and is missing out on connecting with our community. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. At TAMKO, all of our architectural asphalt shingles come with a Limited Lifetime Warranty that includes a 10-year Full Start non-prorated warranty period, during which the cost of replacement shingles and the labor for their installation are covered (excluding the labor cost for tear-off, removal and disposal of the original shingles and does not cover accessory products such as underlayment, flashing, drip edge, etc.). Underlayments, Windows, Amarillo, Texas. Review: "Leaking". I owned the property at the time of the TAMKO product installation OR the owner at that time went through the TAMCO Group manufactures and distributes lighting and electrical products under six great brands: TAMLITE LIGHTING, FUSION LAMPS, F4P, MCG INDUSTRIAL, RPP, and CENTAUR ELECTRICAL INSTALLATION. These samples MUST have been Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Technical Services RPP offers the sensor, the switch, and everything in between. The Tamko Heritage is part of the Roofing test program at Consumer Reports. soffit vents). Overall. Average TAMKO Building Products LLC hourly pay ranges from approximately $12.00 per hour for Landscape Technician to $29.13 per hour for Industrial Mechanic. Address Line 2: Fax Number: Other nearby locations . Make sure you submit all required photographs including: Photographs of all attic ventilation on and around the roof (including roof mounted vents, gable vents and Location: Blairsville, GA Equipment Sales Representative. Our Brands Search job openings, see if they fit - company salaries, reviews, and more posted by TAMKO employees. Get aligned on your core beliefs and values. homeowner financing vendor. There's a direct correlation between satisfied customers, brand loyalty, and revenue growth. Certain colors and products may not be available in your area. This Material Certificate can be redeemed at your local TAMKO distributor for the stated quantity of replacement TAMKO shingles for the property. Warranty Center. Churn decreases with more customer care 5. Products can have a 25 (300 months), 30 (360 months), or 50-year (600 months) warranty. The agent experience is the heart of Dynamics 365 Customer Service. 15 ASTM Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. There are some TAMKO limited warranties that can be transferred The foundation of our business is building strong and lasting relationships with our customers. Centaur Electrical Installation manufactures and distributes premium electrical installation components. Enhanced shingle warranties extending the Limited warranties exist to give consumers the information needed to make the best product purchasing decisions for The TAMKO Edge contractor program is created for your business. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. privacy. Customer service involves assisting a customer with questions, concerns, or complaints that the customer may before, during and after a product or service has been purchased. Customer service is defined as the assistance and guidance a company provides to people before, during, and after they buy a product or service. TAMKO Building Products LLC officially launches its new contractor loyalty program, The TAMKO Edge, featuring multiple contractor tiers and a state-of-the-art digital portal, where contractors can register enhanced warranties, manage their rewards submissions and access digital marketing tools and vendor discounts. DSM Terminator [ ABORT ] Finished [ 0 request(s) + 0 call(s) distributed in 562ms] Our customers can count on quality products the first time and every time. Certain colors and products may not be available in your area. TAMKO will not be responsible for color claims once the shingles are installed on a roof. Our BEST contractor rewards programs, available exclusively to members of The TAMKO Edge. Tamko - OTTO HEBERT LUMBER. Apr 2008 - Jan 20123 years 10 months. We had been dealing with other shingles manufactures, but TAMKOs 15 year non-prorated Limited Liability Warranty for defective shingles added value for our customers and peace of mind for us. Model: Shingles Members of The TAMKO Edge program have access The enhanced limited warranty is issued by TAMKO to the property owner with no separate charge following timely registration by the TAMKO Certified Contractor. laminated or architectural asphalt shingles come with a Limited Lifetime Warrantythat requires no additional My roofer purchased TAMKO products from a first-quality TAMKO dealer and installed them on my roof. Answering both general/specific customer questions about the company's products . Roof failures, leaks or premature roof aging resulting from improper installation of the TAMKO product are also not covered by the TAMKO limited warranties, but some contractors do have their own workmanship warranties to insure their installation work. You can call Amazon customer service by phone at 1-888-280-4331. It is handling the winds and cold winter temperatures very well. Learn more StormFighter IR shingles boast the industrys highest wind warranty available in an Impact Rated asphalt shingle. applicable limited warranty for complete details on transferring the limited warranty. and ancillary roofing products. The shingle warranty is one of the main reasons I choose to use TAMKO. status from one of the nations largest roofing brands. Reproduction of the shingle colors is as accurate as technology will permit. CertainTeed shingles are better than their counterpart Tamko shingles. Save time and labor by creating accurate roof measurements Underlayments, Windows, Somewhat Satisfied 4. Improper installation can include, without limitation, improper or insufficient nailing, inadequate ventilation underneath the roof deck, not starting the job with a clean roof deck and/or proper underlayment, or using products, materials or chemicals that are incompatible with TAMKO products. User * Password * Click here to read the Customer User Agreement I have read and accept the Customer User Agreement. House photography throughout this website may have been digitally modified or created using photographs of TAMKO innovated the ability for certified contractors to offer enhanced New in 2022, Team TAMKO non-certified members of The TAMKO registration and TAMKO Elite Glass-Seal 3-tab shingles come with a 25-year Limited Warrantythat requires no Returns the exact phrase match within quotes. Demonstrate selling features and benefits of all TAMKO products; Demonstrate correct installation process for all TAMKO products; Office Administration: Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning; Develop optimal travel plan to maximize service and limit . Specialty Answering questions about a company's products or services. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. a searchable online directory and works with innovative companies to provide special promotions on lead Submitted shingle samples MUST have been installed on your roof so TAMKO can see the condition of the shingles that have been exposed to the environment on your roof. Limited warranties exist to give consumers important information as they make buying decisions, knowing that if they purchase a product and it is determined to have failed within a set timeframe due to a manufacturing defect, they can learn what remedy they can expect to receive. Salaries. Information, California Transparency in Supply Chains Act, Address of property where the TAMKO products are installed, including county, Full Legal name(s) of all property owners, Mailing address for property owners, if different than property address, Install/purchase date of TAMKO product(s) in question, Brief description of the issue you are experiencing with your TAMKO product(s), Address of property with an active TAMKO warranty claim, Legal name of one of the property owners listed in the active TAMKO warranty claim, 2 close-up photos showing fastener placement used to secure the shingles, Each slope of the portion of the roof experiencing issues, At least 4 close-up photos that clearly show the issue from each slope experiencing an issue. It is always safer for an experienced professional to get on the roof rather than a property owner. The Full Start period is an initial time period after the shingles are installed, during which both the cost of replacement shingles and the labor for their installation are covered (excluding the labor cost for tear-off, removal and disposal of the original shingles and does not cover accessory products such as underlayment, flashing, drip edge, etc.). Underlayments, Windows, 30 ASTM D 4869 Type I Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Contact TAMKO Customer Service at 18002182656 *Distributors, dealers and TAMKO Certified Contractors selling TAMKO products are not agents of TAMKO. managing rewards, spending their pre-loaded contractor funds, and utilizing a host of TAMKO products are sold exclusively through dealers and distributors across the United States and parts of Canada. Customer service is the support you offer your customers from the moment they first contact your business to the months and years afterward. ), The Limited Warranty brochure provided by your installer (if you have it), The Warranty digital certificate emailed to you after the installation (if your roofer registered your Intensify texture and tonality with our unique mix of hues. etc. TAMKO features certified all professional roofing contractors, builders, remodelers, and architects. You can quickly take care of most things here, or connect with us when needed. Thats why TAMKO provides a limited warranty for many products, that includes a binding arbitration clause and other Roof info is provided "as is" and without warranty of any kind, Fusion Lamps understands the future of lighting, and its product offering reflects it. 198 Four States Dr, Galena, KS 66739-4304. Classic comes in two colors: Timber and Granite. the product has a manufacturing defect. or by calling 1-800-641-4691. Prior to Managed accounts and provided customer service to retail and wholesale clients to provide a positive and mutually beneifital process. In the unfortunate exception that you experience a manufacturing defect with your TAMKO shingles that directly causes leaks, we offer a limited warranty with every TAMKO shingle purchase. They do not necessarily represent the opinions of Roof.info. If additional samples, photos, documentation or information is official process of transferring the TAMKO limited warranty to me within 30 days of when I bought the property limited warranty only covers a prorated portion of the replacement shingles. Enjoy the look of tile for a contemporary and refined appearance with a metal shingle. Check out our wide-ranging product offering of LED bulbs and lamps. However, you will probably have to wait on hold and then answer a series of questions from a customer service bot, but you can eventually talk to a real person. 1. them. Confirm you have TAMKO products installed on your roof: (Any of the following information can confirm this). Model: Heritage At TAMKO, the popular Heritage shingle series features the best roofing colors on the market that are backed by a brand name recognized for its rich history, core values of honesty and integrity, quality products and processes, authority with building professionals and support for its community. Limited warranties notify consumers of conditions, restrictions, and Bad management, poor communication, hard to work with, Most of the people are nice and hard working, The top management is afraid to hear the truth, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. We are looking into a class action lawsuit - unbelievable!" You may obtain a copy of the Limited Warranty below New portal puts the Limited warranties are typically printed on product wrappers and are available online and in brochures to Satisfaction Rating: Date created: 2021-05-11 Verify your email to use filters. Website http://www.tamko.com Industries. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Tuscaloosa), TAMKO No. Name: Robert With reliability as a staple of RPP, rest assured when purchasing our cord/cable, connectors, devices, and everything else. Satisfaction Rating: Date created: 2021-11-19 Satisfaction Rating: Date created: 2022-11-03 Members of The TAMKO Edge program have access to a wealth of digital tools and Doors & Cavity, Application Assist in administration of rebates, incentives, marketing allowances, and other various programs and services Tools & Reviews Materials. TAMKO does offer several enhanced limited warranty options to TAMKO Certified Contractors. A TAMKO enhanced limited warranty replaces the standard limited warranty available on the TAMKO shingle wrappers. In 2014, it also purchased the Commerce Bank Corporate . Customer Service salaries - 1 salaries reported: $36,760 / yr Interim Supervisor salaries - 1 salaries reported: PLEASE NOTE: The attached documents are SAMPLES FOR DEMONSTRATIVE PURPOSES ONLY and the official fully executed enhanced limited warranty applicable to each specific and qualifying installation is mailed to the property owner once the TAMKO Certified Contractor meets all eligibility requirements and timely registers the enhanced limited warranty. Box 97 Galena, KS 66739-0097 *Required Fields First Name Last Name Company Phone Email Address 1 Address 2 City State/Province Zip/Postal Code Country I continue to install TAMKO products because I have amazing reps, the TAMKO Mastercraft Warranty and the TAMKO Pro program rewards. Information, California Transparency in Supply Chains Act. Pro Rewards is back in 2022 with EVEN BETTER cash-backbenefits to Office Administration: Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning; Develop optimal travel plan to maximize service and limit . Combining in-demand product features into one Extreme Technology shingle designed to help weather extreme conditions. The typical lifespan of a laminated asphalt roof differs based on the specific product and We strongly recommend that property owners hire a professional contractor to get on their roof and safely multiple tiers to fit your business needs and a host of benefits to help you GROW YOUR BUSINESS. TAMKO products are sold through dealers and distributors across the United States and parts of Canada. Location: Jefferson, Colorado Satisfaction Rating: Date created: 2022-08-10 Information, California Transparency in Supply Chains Act. The estimated total pay for a Customer Service Representative at TAMKO is $39,552 per year. Need assistance? Having problems? Specialty Model: SA Base At TAMKO, the popular Heritage shingle series features the best roofing colors on the market that are backed by a brand name recognized for its rich history, core values of honesty and integrity, quality products and processes, authority with building professionals and support for its community. marketing tools and services into the contractors hands. JOPLIN, Mo. 15 UL Asphalt Saturated Organic Felt Data Sheet (Frederick, Joplin), TAMKO No. 30 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Green Cove Springs), TAMKO No. photo guidelines below: The shingle samples and photos will be used to determine the type of shingle and explore what issue may be occurring contractors in To check the status of an existing claim, please send an email to warranty@tamko.comwith the following information and a TAMKO Warranty Services representative will respond with your claims current status: If you have additional questions, please reach out to our dedicated Warranty Services Team at 800-441-7190 and leave Model: TAMKO Heritage 30. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Prior to making your final color selection, TAMKO recommends viewing an actual roof installation of the same TAMKO's Chairman of the Board, Ethelmae Humphreys, said, "This is the beginning of a new chapter in TAMKO's 75-year history. measure the size of your roof and to safely collect samples and photographs needed to start a warranty claim. ); - Monitoring and invoicing of transport's files; - Digital and manual archiving of documents; - Monthly audit of open and processed files; - Establishment of a customer's database. Model: MetalWorks Slate of merchantability, fitness for a particular purpose, or non-infringement. After the Full Start period, the asphalt shingle limited warranty provides a prorated replacement of affected shingles (labor costs and accessory products are not included). Business Details Location of This Business 4500 Tamko Dr, Frederick, MD 21703-3001. Learn more Complement your home's exterior with standard-size fiberglass shingles. To start your TAMKO product warranty claim 24-hours a day, 7 days a week, please send an email to warranty@tamko.com with the following information: A TAMKO Warranty Services representative will reach out to you by email if additional information is needed. TAMKO Building Products | Galena KS control of managing rewards, registering warranties, and utilizing a host of marketing tools and services to $4/SSQ cash backon qualifying purchases of TAMKO products. F4P's quality products are designed with its namesake in mind to be "First for Performance". 5d. measurement provider (this is not the same as your propertys interior square footage), Description of the issue you are experiencing. Buildings experience aging factors differently, so it is difficult to predict how long building products will last. TAMKO was founded in Joplin in 1944. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. TAMKO works with companies to get TAMKO Certified Contractors discounts on the business supplies and equipment that you need to get the job done. Providing an inaccurate roof size will delay the resolution of your warranty claim. - Customer management (complaints, field visits, satisfaction survey, etc. Provide sales support and coverage of TAMKO national account customers and mid-level TAMKO distributors in day to day operations. Instructions, Technical Product Location: Orem, Utah Learn more about our commitment to roofing and customer service. Read 192 Tamko Shingle reviews or write your own review. Somewhat Unsatisfied 2. Follow the steps outlined in the Getting Started section at the top of the Warranty Center page to begin the process of starting a warranty claim. Classic and Good Life offer deep, rich colors with natural wood grain patterns. The length of time it takes to resolve a product warranty claim depends on a variety of factors, including you, the property owner, returning the needed items for the claims kit, and whether additional items need to be requested after the initial photos and shingle samples are submitted. Exposure: 5 5/8. Name: Atr TAMKO works with companies to get TAMKO Certified See the services that Of course my roofing contractor did not tell me either.Do not use Tamko products and if a contractor insists on using them, fire them! 15 UL Asphalt Saturated Organic Felt Data Sheet (Tuscaloosa), TAMKO No. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. TAMKO limited warranties cover manufacturing defects which have directly caused leaks.