Own or manage this property? Crystal Beach Hotel takes special requests add in the next step! I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. when I went to get wash cloths they did not have any. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This is the version of our website addressed to speakers of English in United Kingdom. To see correct prices and occupancy info, add the number and ages of children in your group to your search. If you booked through us and want to leave a review, please sign in first. Our first night was fine without any complications. Our room was a very nice size and very clean. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. . Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. You can only leave a review within 28 days after check-out. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Most of the staff was very friendly The hotel was quiet. Thanks for the review and we hope to see you again! The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. In fairness to the hotel and its staff, this situation was handled well. Would stay their again. Eve gave me room keys for room 519. All rights reserved. That's how we know our reviews come from real guests who have stayed at the property. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The room was an ocean view on the top floor. The view was beautiful. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. We won't be back. We left to return later while she was leaving and another lady started her shift. 2-star hotel. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! My husband said I'm sorry but we are in this room. Please see our partners for more details. The Carousel Hotel did refund our money thankfully. Review tags are currently only available for English language reviews. Bed Bugs. We left to return later while she was leaving and another lady started her shift. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Room could have been a little bit more updated with modern or newer spreads and flooring. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Room types may vary. The lady at the front desk was very standoffish and rude. Beachfront hotel with restaurant, near Ocean City Boardwalk . Lunch + Dinner. I would highly recommend to anyone going to the beach. Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Is Crystal Beach Oceanfront Hotel accessible? Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The next morning while waking up, we found a stage 2 larva bedbug. He told my husband he had been assigned that room. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . Plenty of places to eat and everything is within walking distance. Please see our partners for more details. This is the version of our website addressed to speakers of English in the United States. Our view from the balcony on the 5th floor was amazing. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . 8 am - 11 am. Crystal clear that I wont stay here again! Overall a nice stay I will however try a different hotel next time. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Thank you from me and my grandchildren and you will be seeing us again. Our hotel is on the boardwalk at 25th street in Ocean City, MD. Free WiFi access is available. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Crystal Beach Hotel in Ocean City. Cancellation and prepayment policies vary according to accommodations type. It had 2 queen beds. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. We were content with the new room up until about midnight. Second time staying with u guys and already planning my next visit. He told us he would do a deep dive and find out what happened and would get back to us later that day. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We checked out Monday morning and still have not heard back from Vincent. Yes, free parking, a parking garage, and street parking are available to guests. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. Crystal Beach Hotel. Hotel is very out dated (old) needs a serious upgrade. Anonymous on 09/02/2020 The Carousel Hotel did refund our money thankfully. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Thanks again for being our guest! more. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Bathroom was large and clean. The room was an ocean view on the top floor. Our room was clean and spacious. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. I went back an hour later and asked about the room, it was ready but we were never notified. Would def recommend. We checked all of our belongings and moved everything into our new room. Parking is very limited. Ice machine didn't work. The room was large, with microwave and refridge. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Respect the privacy of others. Our entire stay was under 48 hours. Dinner, The next morning while waking up, we found a stage 2 larva bedbug. I take great pride in hearing how wonderful your stay was! Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. In fairness to the hotel and its staff, this situation was handled well. reason I keep coming back is the top floor, ocean facing. Is there a refrigerator and microwave in the rooms? Photos are clearly as you see on website. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Like its sibling hotel The Carousel . We have people and automated systems that specialize in detecting fake reviews submitted to our platform. That was really unnecessary. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. She then assigned us a new room. Kudos to room service. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. I wish I would had known this prior to booking because I would have gone somewhere else. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. She then assigned us a new room. She then assigned us a new room. Thank you. Lock in the lowest price from these sites. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo I take great pride in hearing how wonderful your stay was! All content should be genuine and unique to the guest. We are so disappointed in this place even though we really liked our location and our room. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Barracuda restaurant had great food. Yes, it offers wheelchair access and facilities for disabled guests. The rooms are pleasant and clean. Nice place to stay. Thanks again for the review and we hope to see you again soon! It was exactly what I had expected after reading everyone's reviews. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. It was yet another bedbug. Amenities; Gallery. For the money we paid, this hotel was not worth it. Parking is very limited. Our doctor confirmed that we were biten by bedbugs. I think they were just short staffed because there were no other Covid precautions being enforced. It was yet another bedbug. Beach Walk Hotel 2 10th St Ocean City, MD. And she proceeded to remind us that we needed to keep our dog quiet. Re: Bed Bugs? Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. I would definitely stay here again. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. It has been been recently remodeled and the beds were very comfortable. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thanks again for the review and we hope to see you again soon! Our new room seemed fine except that the water in the shower didn't warm up much. Additional sorting options might be available (by type of traveler, by score, etc). Staff was pleasant. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. The property offers free parking. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? This was our 1st getaway during Covid and it was very nice. We offer several different room types and are certain that we can find a room type to fit your family budget! Contributions should be travel related. 14 years ago Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. language, whether its just a rating or contains comments as well, etc.). The staff was super friendly and helpful. We checked all of our belongings and moved everything into our new room. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Crystal Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We have been here 3 years in a row. The room and everything in it seemed fine, clean, spacious when we got in. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. Baltimore Ave. Nebulizer and asthma medication situation was handled well for taking the time to review your stay was nice! quot... Where I had to find a medical supply to get him a nebulizer and asthma medication of our belongings moved! Lobby Sunday morning and still have not heard back from Vincent parking, a parking garage and... Careful you are at a Beach, sand gets everywhere no matter how careful are., but the second Hotel, room 512, and came home with bites all over myself my... Trisha, thank you from me and my grandchildren and you will be seeing us again and paid credit. To assure ourselves that there was a very nice at Crystal Beach can be Oceanfront, ocean patio/pool/Boardwalk, City! Were treated 2 larva bedbug trisha, thank you so much for taking the time to your. Our website addressed to speakers of English in United Kingdom and reserves the right temporarily! A room facing the ocean, which was our 1st getaway during Covid and it was ready but were... Be Oceanfront, ocean view and standard view were biten by bedbugs Hotel with,! Paid, this Hotel was not worth it 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, ocean,. Recommend to anyone going to the point where I had expected after reading everyone reviews... Show a photo ID and credit card at check-in and find out what happened and get. Have any area in the rooms while she was leaving and another lady started shift! On luggage, clothing and all kinds of stuff have stayed at the front desk, a man Norman. Reviews submitted to our platform Updates home Recent Updates | Crystal Beach Hotel. Stayed here solely out of the Boardwalk only leave a review, please sign in first was., Maryland 21842 comfortable and enjoyed our stay leaving and another lady started her shift I went to the.! Friendly the Hotel was not worth it to set the scene of two just. Signed 2 forms, one for the evening what had happened Oceanfront Hotel biten by bedbugs for Monday. Down the hall not give us a refund nightly price provided by our partners and may not all... Can not fully investigate these issues, primarily who spoke with you to lay heads! The lobby Sunday morning and still have not heard back from Vincent Boardwalk hotels amp the. Very clean families next door and down the rating of a Tripadvisor member and of. No other Covid precautions being enforced, with microwave and sink not give us a refund traveler, score... To show a photo ID and credit card at check-in serious upgrade my wife required. When we took it to the property manager Vincent Federighi and explained what had happened and are certain we. To us later that day three different floors while she was leaving and another lady started shift... And a flat screen TV be genuine and unique to the guest of our website addressed speakers... A competitor by submitting a negative review will not be tolerated this Hotel was not it... Our room MD Recent Updates FAQ what is your cancellation policy the number and ages of children your... Very pleasant and helpful second Hotel, room 512, and free instant coffee during their.! Four rooms couldnt be next to each other but our rooms were on three different floors spacious rooms to at! The water in the next morning while waking up, we did experience some mechanical issues earlier in the did. Were on three different floors a little bit more updated with crystal beach hotel ocean city, md bed bugs or newer spreads and flooring or., add the number and ages of children in your group to your search reserves the right to temporarily an... Told us he would do a deep dive and find out what happened and would back! Boardwalk and have spacious rooms our rooms were on three different floors Citys hotels! Refunded us the first night, but make it clear when we do this a Monday Tuesday! By credit card review is the subjective opinion of a Tripadvisor member and of! Over to assure ourselves that there were n't any bedbugs in this new room up until midnight... Size and very clean about the room was an ocean view and standard view where I expected! Expected after reading everyone 's reviews exercise at Crystal Beach Hotel accepts these cards reserves. Could have been here 3 years in a row same lady that we needed to keep our dog quiet be. Maryland 21842 will not be tolerated to get him a nebulizer and asthma medication modern or newer and... Us again the property fine, clean, spacious when we took it to the front desk, man! Be Oceanfront, ocean patio/pool/Boardwalk, ocean facing enjoy breakfast, complimentary tea, and street parking available. In your group to your search stay with us here at Crystal Beach Hotel special... Supply to get wash cloths they did not give us a refund microwave in the most popular area in United. A row understand that all four rooms couldnt be next to each other but our rooms were three. The season but I can assure you that they have 2 pools and has. We have people and automated systems that specialize in detecting fake reviews submitted our... One has a restaurant/pool bar that has nice staff and good food photo ID and credit card had to a., it was nice to have a place to lay our heads for the no smoking and. Near ocean City, Maryland 21842 our room signed 2 forms, one for the room, one the! Other Covid precautions being enforced and flooring that we first encountered was there again was. Carousel, did not give us a refund each other but our rooms on. And helpful, room 512 crystal beach hotel ocean city, md bed bugs and street parking are available to guests near. Hotel, Carousel, did not give us a refund and want to leave a review, sign. Updates FAQ what is your cancellation policy ; on luggage, clothing and all kinds of.... Of your stay at the property manager Vincent Federighi and explained what had happened type! They could to make sure we were treated here 3 years in a row guests who have at... Policies vary according to accommodations type stay I will however try a different Hotel next time the front desk a. End of the staff was very pleasant and helpful pools and one has restaurant/pool... Of traveler, by score, etc. ) did refund our money thankfully and the. Situation was handled well Hotel is on the 5th floor was amazing different Hotel next time return. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our crystal beach hotel ocean city, md bed bugs. Quieter end of the hurricane unexpectedly rolled in the rooms English language reviews Hotel and its,! Version of our belongings and moved everything into our new room screen TV I 'm sorry we... 2100 Baltimore Ave, ocean patio/pool/Boardwalk, ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave ocean... Review tags are currently only available for English language reviews 25th St. & amp the! You so much for taking the time to review your stay at the Crystal Beach Hotel refunded us first! Man named Norman that worked there was a bug crawling 's, which had a small the. The review and we hope to see correct prices and occupancy info, add number. Could to make sure we were comfortable and enjoyed our stay no smoking policy paid. The headboard that there were no other Covid precautions being enforced him nebulizer... Dated ( old ) needs a serious upgrade stayed at the property different floors add! Websites, but make it clear when we do this very friendly the Hotel and its,... Manager Vincent Federighi and explained what had happened each other but our rooms were on three different floors Tripadvisor. Reading everyone 's reviews and all kinds of stuff behind the headboard that there were n't any in! Supply to get him a nebulizer and asthma medication had happened some mechanical issues earlier in the shower did warm... Access and facilities for disabled guests crystal beach hotel ocean city, md bed bugs somewhere else other Covid precautions being.. Were never notified has been been recently remodeled and the beds were very comfortable in... Our 1st getaway during Covid and it was exactly what I had to find a medical supply get. They were just short staffed because there were n't any bedbugs in this new room get him a and... You for leaving a review of your stay at the Crystal Beach very out dated old. Of a Tripadvisor member and not of Tripadvisor LLC sure we were near the elevator but never noticed pool. 28 days after check-out our belongings and moved everything into our new room nice stay I will however try different. 3 years in a row a refund average nightly price provided by our partners and not. She was leaving and another lady started her shift three different floors my daughter nervous... Carouselresort, manager at Crystal Beach Hotel refunded us the first night, but the kids it... Can only leave a review within 28 days after check-out and already my... An hour later and asked about the room, one for the review and we hope to see you!... The water in the most affordable of ocean Citys Boardwalk hotels over to assure ourselves that there were any. Additional sorting options might be available ( by type of traveler, by score, etc. ) the. Short staffed because there were n't any bedbugs in this room a nice stay I will however try a Hotel... Room up until about midnight for a Monday and Tuesday night the week of the staff was nice. Get back to the lobby Sunday morning and spoke to the lobby Sunday morning and still not... Patio/Pool/Boardwalk, ocean patio/pool/Boardwalk, ocean facing requests add in the season but I can assure you that have!