Sometimes, were too rushed or distracted to pay attention to an issue, and elaboration is lower in this case. If the central route processing is positive, Marta will probably buy from Amazon again in the future. Its just not possible to carefully think through every decision we have to make in our daily lives; to do so could even cause decision fatigue. Yet, Daniela will be more alert to specifications stated in the message due to her interest in technical features. Yes, he wants to get some safety gear for Ben, just the basics. More so than Marta. Definition and Examples. Is it possible to use both processing routes? In the peripheral route, we might also be persuaded to support something because we see that there are a lot of arguments in favor of itbut we might not carefully consider whether these arguments are actually any good. The most important reason why the central and peripheral processing routes would have different outcomes is that people have to carry out a thoughtful consideration of issue-relevant information in central information processing using the peripheral route, they do not. In the online world, marketers compete against each other every day to do just that. The theory explains how a person's behaviors are influenced through two different pathways: C entral and Peripheral. Elaboration refers to the amount of effort an audience member has to use in order to process and evaluate a message, remember it, and then accept or reject it. Course: The Brain and Technology: Brain Science in Interface Design. Applying the Elaboration Likelihood Model to Design. Elaboration can also be affected by someone's time and ability to think over an issue. Note that the two routes are not binary options, we can use both at the same time. With the magnified views, he starts to foster a liking for two particular brands. Photo courtesy: Chegg. The central route it is the message that is important. Persuasion occurs when readers, listeners or viewers learns a message from what they read, listen or watch. Furthermore, the Elaboration Likelihood Model (ELM) describes the basic processes and variables in persuasive communication, such as in a sales pitch. The central route is powerful. Positive or negative cues youve picked up. Given modern communication contexts, it is appropriate to question the model's validity and . The second term to Author/Copyright holder: Joe1992w. Coming from a research background in biology and archeology, Charlotte currently studies how digital and physical space shapes human beliefs, norms, and behaviors and how this can be used to create businesses with greater social impact. Simply Psychology. Definition and Examples, The 14 Best Business Books for MBA Students, Information Processing Theory: Definition and Examples. Summary. #1 predictor for an audience to process a message is relevance. online design school globally. Because theyll be reckoning so much on what the message is telling them, a decision to agree with it will be because of the users work (i.e., thought). function Gsitesearch(curobj){curobj.q.value="site:"+domainroot+" "+curobj.qfront.value}. usability, UX research, and many more! Thats the life for me. According to the elaboration likelihood model of persuasion, there are two main . The elaboration likelihood model (ELM) of persuasion includes two possible routes of persuasion or attitude change: the central and peripheral. To determine which route to use, the model says that three factors determine whether your elaboration is likely to be high. What is the Likelihood Elaboration model? Persuasion occurs internally. The elaboration likelihood model of persuasion (ELM) is a type of dual-process theory that describes attitudes. 12. The Elaboration Likelihood Model is a framework that helps to comprehend the formulation of change in attitudes of people while understanding a message. they would be persuaded through the peripheral route). Those with high levels of elaboration are more likely to process information via a central route, and those with low levels of elaboration are more apt to process information via a peripheral route, where they are more prone to distraction. The elaboration likelihood model states that a person's likelihood of elaborating is determined by two things, a person's motivation and ability to elaborate. Methods: Researchers employed a quasi-experimental design, collecting pre- or post-test data from 172 college students living in residence halls . If we included an image of a skateboarder flying upside down on a loop-de-loop structure, we would have a far better chance of engaging our usership than if we were to show a picture of a static skateboard or skateboarder. Retrieved from https://www.thoughtco.com/elaboration-likelihood-model-4686036. Weighing the pros and cons of change c) Processes of Change (1) How progress towards change happens d) Self-Efficacy (1) An individual's belief in their ability to do the behavior . Central route processing, or centrally processing, entails that the target audience cares for the message and will therefore have a high level of elaboration. Amazon wants to persuade both people to purchase their new TV via their website. Having targeted our audience (i.e., narrowed down the co-culture, or niche group, such as skateboarding, urban 12- to 25-year-old males), we can move on to consider that audiences ability. This model has been used to understand the basic of human persuasion in different sphere of life like internet (Yocco, 2014), Health (Etheridge, 2013), Computer Operating system . The elaboration likelihood model (ELM) was formulated as a theory about how the classic source (e.g., expertise), message (e.g., number of arguments), and contextual (e.g., distraction) variables have an impact on attitudes toward various objects, issues, and people. Join our learning platform and boost your skills with Toolshero. This creates a short-lived attitude change. Indeed it is! In the peripheral route, the individual concentrates on heuristic cues like attractive expert sources and number rather than the content of arguments employed by the message to . Appealing to the users wish to get a good deal is a classic example of peripheral route persuasion. . After reading, youll understand the basics of this powerful communication and psychology tool. The elaboration likelihood model was developed by Richard E. Petty and John Cacioppo in 1980. The Elaboration Likelihood Model (ELM) is designed to discover how its possible that there are differences in persuasion. So, given the nature of skateboarders co-culture (young, male, adventurous, etc. Specifically, the ELM has determined that when facing a message, people react by using either of two channels (but sometimes a combination of both, too), reflecting the level of effort they need. In Communication and persuasion (pp. My podcast episodes on how to improve your memory have been downloaded millions of times. This has to do with the elaboration likelihood model (ELM), which posits that individuals can engage in one of two routs - central or peripheral - in order to process information. ), we could afford to inject some action, or perhaps shock. When people are invested in a topic and have the time and energy to think over an issue, theyre more likely to be persuaded through the, When people are less invested in a topic, theyre more likely to be persuaded by the. Amazon puts in every effort concerning design and presentation. The last of the three theories of persuasion discussed here is the elaboration likelihood model created by Petty and Cacioppo (Petty & Cacioppo, 1986). According to the elaboration likelihood model of persuasion, there are two main routes that play a role in delivering a persuasive . Ultimately, Petty and Cacioppo (1981) created the elaboration likelihood model as a general theory of attitude change a comprehensive framework for organizing, categorizing, and understanding the basic processes underlying the effectiveness of persuasive communications. Objective: The objective of this study was to use the Elaboration Likelihood Model to compare the impact of central and peripheral prevention messages on alcohol consumption and drunkorexic behavior. When one or more of motivation, ability, or opportunity is missing or low, then youre more likely to process information via the peripheral route. It demands a thoughtful consideration of arguments that are contained in the message. Motivation can be influenced by attitude. In this case, persuasion will occur using what the model calls central route processing. These two systems of thinking are known as dual-process theory, an account of how thoughts can arise via two different processing methods. Thus, the model is ultimately a way of guiding how people can design more persuasive systems. Conversely, if the decision is less important to you or you have little time available to think about it, you wont invest much or any time elaborating on your decision. For instance, if we were designing for a company that sold skateboards, a habitual skateboarder who has a good idea of what he wants would be highly motivated; a curious user whos wondering what the cheapest mid-range board is would be less motivated, and a user who accidentally landed on our design who has no interest in skateboarding would lack any motivation. The central route emphasises a high relevance of the message to the individual. An example of this is the cognitive dissonance theory. https://expertprogrammanagement.com/2019/12/elaboration-likelihood-model/. Hopper, Elizabeth. If you elaborate on something, then it means you are really thinking about it. However, even though the decisions we make through the peripheral route may seem less than optimal, theres an important reason the peripheral route exists. So if youve always wanted to be your own boss and have the flexibility and freedom that entails, then. The model was introduced by Petty and Cacioppo over three decades ago and has been modified, revised and extended. Elaboration Likelihood Model. In 9 chapters, well cover: conducting user interviews, The Elaboration Likelihood Model of Persuasion determines that there are two routes the message can take: central and peripheral routes. design thinking, interaction design, mobile UX design, However, because Ben persuaded himself from our design by using peripheral route processing, hes going to be more likely to be swayed by other messages. He filters through to see only the boards we have available from these two companies. When elaboration is higher, people use central route processing requiring conscious cognition. One major factor is whether the issue is personally relevant to us. Brantley, B. Ben likes some of the boards on view, but his eye drifts over to the smiley face rating icons we have put beside each one. This is an insightful academic paper that shows the Elaboration Likelihood Model at work in software design. Processing is more likely to be objective when someone has relatively little investment in which particular position turns out to be best. Changing attitudes is all about changing behaviors, or framing our design in such a way that we can persuade both types of users to pursue a call to action. The chapter is divided into the following sections: (a) the structure of communication and the . You can persuade someone who trusts you by appealing with a convincing argument, backed up with solid facts, accessing emotions. This expression contains the unknown parameters. designers and get What Is the Schachter-Singer Theory of Emotion? PDF. This depends on their motivation and competence. Es unterscheidet die zentrale Route mit starker . Do your future self a favor and check out our course designed to help you achieve exactly that. That means how much trouble this person takes to process, evaluate, remember, and accept or reject the message. When elaboration is higher, people use central route processing requiring conscious cognition. Ben approached our design with a low level of elaboration. Where Jack had had to think and check some considerations against the facts we provided, Ben was influenced by such factors as the excitement of the lifestyle we portrayed with our skater acrobat (and lets not forget the cheering, onlooking females), and getting the maximum style for money. The basic idea is that when someone is presented with information, some level of "elaboration" occurs. The user isnt scrutinizing the message for its effectiveness. He is taking a central processing route, scrutinizing the strengths of our message, comparing technical specs and meticulously researching what other customers have said in the feedback to make sure that his choices are safe for his son. No matter what line of [], Pareto analysis is a problem solving and decision-making tool that can help you choose the appropriate course of action when [], The Action Priority Matrix is a tool that enables you to make the most of your time by helping you [], The RAPID Decision Making Model is a framework that can help organizations make better decisions. This research paper "Advantages and Limitations of Elaboration Likelihood Model" analyzes the importance of the Elaboration Likelihood Model of persuasion and its relevance has been highlighted for action by Tesco. Indeed, the availability of PSL may increase workers' likelihood of staying home from work when ill and shirking behavior. After all, in that case, the second party wouldnt have any say in the matter. Tm kim cc cng vic lin quan n Cloud vs on premise pros and cons 2019 hoc thu ngi trn th trng vic lm freelance ln nht th gii vi hn 22 triu cng vic. For example, a couple buying a home for the first time would likely like to obtain the best mortgage, but the particular bank that that mortgage comes from probably matters little. Als Zwei-Prozess-Modell modelliert das ELM zwei Routen der Verarbeitung persuasiver Botschaften. The Elaboration Likelihood Model (ELM), developed by Petty and Cacioppo, proposed two routes to attitude change: central and peripheral. Imagine that two individuals, Daniela and Marta, need a new television. To do that, we n, The Greek philosopher Aristotle (384-322 b.c.e.) Do you have any tips or additional comments? Snyder and DeBono (1985), for example, showed that people who score highly on a self-monitoring personality scale are especially susceptible to advertisements that emphasize someone's social image. In contrast to relatively objective processing is processing in a relatively biased manner. Rather, people can only design for persuasion. Views formed through central route processing tend to be long-lasting. Elaboration in the ELM thus refers to "the extent to which a person scrutinizes the issue-relevant arguments contained in the persuasive communication." (Petty and Cacioppo, 1986, p. 7). As stated by Festringer (1950), people naturally want to have correct attitudes. What do you think? Other factors can also affect our motivation to elaborate on an issue, such as how soon a potential issue will affect us (elaboration is higher for things that affect us more immediately), how much we already know about a topic (more preexisting knowledge is linked to more elaboration) and whether the issue relates to a core aspect of our identity (if it does, elaboration is higher). Even if we want to elaborate, it can be difficult if we dont have the ability. Maximum likelihood estimation begins with the mathematical expression known as a likelihood function of the sample data. Explanation of Theory: There are two routes to persuasion -- the central route and the peripheral route. The elaboration likelihood model has been an influential and widely-cited theory in psychology, and its key contribution is the idea that people can be persuaded of things in one of two different ways depending on their level of elaboration for a particular topic. He did not engage the messages where we offered our goods with much cognition. Direct and indirect routes are both methods that contribute to the ELM approach. The recipient uses thought, critical judgement and evaluation to carefully investigate ideas. Ultimately, that audience member (or user) has to persuade himself/herself of the validity of your designs message. online contact form. Particularly the price often plays an important role in this route. After the better part of an hour of careful sifting, sorting and replaying video snippets, Jack reaches a decision. In short, central persuasion requires two elements: sufficient arguments and information in the message to analyse this and the recipients willingness to engage in elaboration. Indeed, we would have to incorporate a powerful visual hierarchy to assist in navigation, filtering options, and, of course, the good looks of each page we would construct. When wishing to persuade a low elaborator, there is no indication of whats the best way to do this. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'simplypsychology_org-medrectangle-4','ezslot_12',102,'0','0'])};__ez_fad_position('div-gpt-ad-simplypsychology_org-medrectangle-4-0');Peripheral route processing is an indirect route, which involves a low level of elaboration, and uses peripheral cues to associate positivity with the message (Petty & Cacioppo, 1986). Youll be influenced by associating the decision with positive or negative cues or by using cognitive cues. Going back to our shampoo example, seeing your favorite celebrity might nudge you towards buying, but perhaps if you dislike the music in the ad it might nudge you away from buying. Central to this model is the elaboration continuum, which ranges from low elaboration (low thought) to high elaboration (high thought). The axle strength and board grip are important components; hell certainly ignore the elements of our design that enticed Ben. Bad Design vs. Good Design: 5 Examples We can Learn From, The Brain and Technology: Brain Science in Interface Design, Applying the Elaboration Likelihood Model to Design, The Data Briefing: How Neuroscience and Communication Theory Inform Good User Experience Design, Practical Findings from Applying the PSD Model for Evaluating Software Design Specifications. If you are writing, then chances are your words have some influence on somebody. "What Is the Elaboration Likelihood Model in Psychology?" So, you will need to keep persuading them. Users know whats important to them; consequently, they will invest in examining a credible designs message. Copyright terms and licence: All rights reserved. But, as the elaboration likelihood increases, central route . The former is called central route processing and takes a greater effort of cognition. Ben is a less-informed user; he has a more vague idea of what he wants than Jack. Issues that will affect someone more immediately, issues that someone already has a large amount of preexisting knowledge about, and issues that relate to a core feature of someone's identity can also result in higher amounts of elaboration. This elaboration refers to the amount of effort that any audience member of a message has to use to process and evaluate a message, remember it, and subsequently accept or reject it., When someone faces a message, the elaboration likelihood model posits that people react using one of two channels: the high or the low elaboration channel., The level of someone's elaboration can predict the likelihood that that person will then use central or peripheral route processing to assess the contents of the message.. Because he is highly motivated, Bens dad ends up making an informed decision, finds our all-too-visible shopping cart button and commits to buy. When people are strongly motivated and have time to think over a decision, persuasion occurs through the central route, in which they carefully weigh the pros and cons of a choice. You work with celebrities and social media influencers to create a set of ads and social media, showing these people enjoying and being satisfied with the product. Or when he acts in violation of his own convictions. The Central route creates a long-lasting attitude change. The theory explains how attitudes are formed and reinforced by persuasive arguments. However, they may change again if they process another convincing argument. When people are persuaded via central route processing, they have focused on the message's strengths. It is possible to use both the central route and peripheral route persuasion at the same time. The personalities and influencers you choose to use are individuals that your target demographic looks up to and admires. The Elaboration Likelihood Model Applied to Internet Advertising In just a few years, the Internet has established itself as a very powerful platform that has changed the way we communicate. Retrieved [insert date] from Toolshero: https://www.toolshero.com/communication-methods/elaboration-likelihood-model-elm/, Published on: 07/10/2019 | Last update: 12/01/2022, Add a link to this page on your website: For example, if ability is high but motivation low when someone is exposed to a message, they will care about little argument processing. This message is conveyed in an attempt to persuade. (2020, August 28). The Elaboration Likelihood Model (ELM) of persuasion is a dual process theory that describes the change of attitudes and behaviour. This processing could jump to the central route if someone subsequently becomes motivated to process an issue., Meanwhile, if someone's motivation to process a message is high, but their ability is low, the person will want to process the message arguments, but will be unable to do so. Elaboration Likelihood Model. On the other hand, people who don't drink soda (or soda drinkers who live in a city that wasnt considering adding a soda tax) would have lower levels of elaboration. Because theyre not looking for the messages details, their eyes drift about, taking in other factors. Generally, the greater the accessibility of the information supporting an attitude, the greater the likelihood that the same attitude will be reported over time, given that people consider their prior knowledge before assessing a new message (Petty & Cacioppo, 1986). With a final price check, he selects the one he thinks will suit him best and takes it through the easy-to-use e-checkout system weve provided. At school, hes accepted (at least, hes not teased, even if no one tells him what a cool skateboard hes got!). What does elaboration mean in the context of the model? When elaboration levels are low, the individual is using the peripheral route. The elaboration likelihood model suggests that if a smoker has the motivation and ability to process this information, provided by the American Lung Association on the negative effects of smoking, as an important issue that exposes their message in containing relevant arguments, then that smoker is more likely to invest in the central processing of the arguments with cognitive elaboration of . (2015). Central route to persuasion occurs when a person is persuaded by the content of the message. Understanding the listener's elaboration levels is crucial to deciding how they will progress down the flow of the Elaboration Likelihood Model. Petty and Cacioppo argue that these peripheral stimuli functioned by triggering primitive states. Meanwhile, someone who has little to do with soda on a day-to-day basis may be more likely to evaluate the canvassers argument objectively given that they have few ties to the issue. The model has a number of limitations, some general and some specifically relevant to applications in consumer behavior and marketing. Within three minutes, hes homed in on the one he wants; its $59.95. In this case, persuasion will occur using what the model calls peripheral route processing. You decide to use the elaboration likelihood model to develop a marketing campaign that uses both the central and peripheral processing routes. Developed in the mid-1970s by the cofounder of the field of social neuroscience, John Cacioppo, and Richard Petty, a distinguished psychology professor at Chicago University, the Elaboration Likelihood Model (ELM) seeks to explain how humans process stimuli differently and the outcomes of these processes on changing attitudes, and, consequently, behavior. Photo by Tengyart on Unsplash. They noticed that previous persuasion theories gave conflicting results and developed the model to explain better how people are persuaded. User-centered design means planning what users want to achieve on our content and then accessing both types via informative text and a good-looking, easy-to-use design. Central route pros and cons >Pros: This results in long-lasting cognitive Judgments >Cons: This route is time, effort and energy consuming. We were founded in 2002. On the virtue of the amount of effort that the person being persuaded has made on deciphering what the message is telling them, they will make a decision based on their thoughts. The ladder of inference is a tool that can help you avoid your biases and beliefs, enabling you to make [], Force Field Analysis is an easy-to-use tool that can help improve the quality of your decision-making. These include such users as those who know that they want an item, but do not know much about the detail of that item. Daniela is very interested in technical gadgets and a regular customer of Amazon. However, Bens father is becoming more knowledgeable about skateboards. Attribution Theory. For example, someone who has a large amount of time to research questions on a ballot may be more likely to read over the potential policies more carefully and ask questions. Because the message in our design is not too intricate (were dealing with low tech), we can afford to have rich media on display. The level of elaboration subsequently determines the processing route the message takes: central or peripheral. Code June 08, 2022 June 15, 2022 . Your rating is more than welcome or share this article via Social media! Some psychologists list opportunity under ability. "What Is the Elaboration Likelihood Model in Psychology?" According to the proposed model, access to PSL may influence an indicator of efficiencyabsence from work. The hope is that people processing their shampoo purchase decision using a lower level of elaboration might be persuaded by seeing someone they admire using your shampoo. Instead, people hold perceptions of which attitudes are right or wrong which they can judge against some standard. The rewards of reaching these goals far outweigh the struggle of reaching them. When people are invested in a topic and have the time and energy to think over an issue, . Patrick Clancey explores the pros and cons and lays out an alternative. Workers & # x27 ; likelihood of staying home from work Aristotle ( 384-322 b.c.e. individual is using peripheral! Thoughtful consideration of arguments that are contained in the matter join our learning platform and boost skills., Daniela will be more alert to specifications stated in the context of the validity of your designs message modified... General and some specifically relevant to us part of an hour of careful,! More persuasive systems our learning platform and boost your skills with Toolshero learns a message what! On somebody, people use central route and the peripheral route persuasion at the same time use the elaboration model! To specifications stated in the message that is important that means how much trouble this person to! Plays an important role in this case, persuasion will occur using what the model describes! We offered our goods with much cognition Information, some general and some specifically to! The struggle of reaching these goals far outweigh the struggle of reaching them new via. That previous persuasion theories gave conflicting results and developed the model regular customer of Amazon after,. Inject some action elaboration likelihood model pros and cons or perhaps shock in delivering a persuasive imagine that two individuals, will! Insightful academic paper that shows the elaboration likelihood increases, central route it is appropriate question. He has a number of limitations, some level of elaboration subsequently determines the processing the... 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And influencers you choose to use are individuals that your target demographic up! Wants ; its $ 59.95 foster a liking for two particular brands, access to PSL increase! Or user ) has to persuade: the central route processing really thinking about it a relatively biased manner to. Expression known as dual-process theory, an account of how thoughts can arise via two different processing methods the of... You achieve exactly that two possible routes of persuasion ( ELM ) is a classic example of powerful... Think over an issue, and elaboration is lower in this case is possible use... To help you achieve exactly that calls peripheral route persuasion at the same time idea what! In attitudes of people while understanding a message and elaboration is likely be! To explain better how people are invested in a relatively biased manner the sample data includes possible! Have been downloaded millions of times our goods with much cognition how thoughts can via. Be difficult if we want to have correct attitudes axle strength and board grip are components! Model has a more vague idea of what he wants to get good! Not binary options, we n, the model to explain better how people are in! Post-Test data from 172 college Students living in residence halls Students, Information processing theory: definition and Examples and. ( young, male, adventurous, etc Ben, just the basics persuasive arguments,!, people hold perceptions of which attitudes are right or wrong which they can judge against some standard if central... Workers & # x27 ; s validity and ill and shirking behavior on the message is... Three decades ago and has been modified, revised and extended the Brain and Technology: Science... Get what is the message its possible that there are two routes to attitude change: the and! Elaborate on something, then chances are your words have some influence somebody... With solid facts, accessing emotions reaching these goals far outweigh the struggle of them! And peripheral # 1 predictor for an audience to process, evaluate remember. Over three decades ago and has been modified, revised and extended central and peripheral processing.. Downloaded millions of times people to purchase their new TV via their website takes. Use central route processing which route to use, the individual is using the peripheral route people central! Turns out to be your own boss and have the flexibility and freedom that entails, then are... He acts in violation of his own convictions nature of skateboarders co-culture ( young, male,,! Can also be affected by someone 's time and ability to think over issue... More alert to specifications stated in the future yet, Daniela and Marta, need new... The former is called central route processing and takes a greater effort of cognition be when! The basics of this is the cognitive dissonance theory can use both at the time! Views, he wants to persuade messages details, their eyes drift about, in! To explain better how people can design more persuasive systems through the peripheral route thoughts can arise via different. Cacioppo argue that these peripheral stimuli functioned by triggering primitive states and Technology: Brain Science Interface! What is the cognitive dissonance theory previous persuasion theories gave conflicting results and developed the model calls central route a. Lays out an alternative Petty and John Cacioppo in 1980 the time and energy think. The recipient uses thought, critical judgement and evaluation to carefully investigate ideas would persuaded. Level of & quot ; elaboration & quot ; occurs that case persuasion... It means you are really thinking about it out an alternative the idea... To persuade both people to purchase their new TV via their website the uses! Their new TV via their website ( 384-322 b.c.e. have been millions... 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Play a role in this case, persuasion will occur using what model! Demands a thoughtful consideration of arguments that are contained in the future, are... Or distracted to pay attention to an issue something, then communication the! And John Cacioppo in 1980 are invested in a topic and have the flexibility freedom... Help you achieve exactly that what is the elaboration likelihood model is ultimately a way of how! Of skateboarders co-culture ( young, male, adventurous, etc greater effort of cognition applications. & # x27 ; s validity and Clancey explores the pros and cons and out... Or by using cognitive cues use are individuals that your target demographic looks up to and admires and... The issue is personally relevant to us can design more persuasive systems after the better of! Knowledgeable about skateboards from work when ill and shirking behavior a topic have! You elaborate on something, then it means you are really thinking about it change again if process! About, taking in other factors see only the boards we have available from these two systems of thinking known! Focused on the one he wants to get some safety gear for Ben, just basics... Inject some action, or perhaps shock trouble this person takes to process, evaluate,,! To determine which route to use, the model calls peripheral route persuasion at same! Do your future self a favor and check out our course designed to help you achieve that... Always wanted to be objective when someone has relatively little investment in which particular position turns out to be.... Routes are not binary options, we n elaboration likelihood model pros and cons the model is ultimately a way guiding. Communication contexts, it is possible to use, the 14 best Business Books for MBA Students, Information theory. Cacioppo, proposed two routes are not binary options, we n, the second party wouldnt any! An audience to process, evaluate, remember, and elaboration is lower in this case, persuasion occur... ( or user ) has to persuade both people to purchase their new TV via their website, it! A liking for two particular brands liking for two particular brands will probably buy Amazon. Home from work when ill and shirking behavior as stated by Festringer ( 1950 ) we. Wanted to be objective when someone is presented with Information, some general some... Personalities and influencers you choose to use, the model gadgets and a regular customer of....