I had a few times when I first got it where I would have to power cycle it as it froze but since then it's been OK. Short question: There is talk that the Optus Sagemcom router is crap. The Sagemcom F@ST3864AC is ok, although I have to place it on a higher position and change the orientation a bit in order to get similar performance of my previous Netgear CG3000. so this is NOT because because a wrong baudrate of course, it was a "let's fuck this router and see what happens" time, Just another device and other tools for trying AGAIN to hack the last firmware release I stuck a switch between the Arris modem and the Optus router. I get dialtone, can receive calls but can't make them. From reading briefly it seems I can't, and need to put the sagemcom back somewhere in the chain. Food. I will probably get a new one this summer so don't expect this repo to get updated in the upcomming weeks. 5366 Edgewood Dr. 5366 Edgewood Dr Provo UT 84604. More. Disabled Wifi as I want the R7000 to do the hardwork. Gas. It's range is terrible, even with 2.4G. Black/white? I just got NBN today and put in this new Sagemcom 5366 router, and did my head in could not remotely access my DVR and a lot of the settings you could not change. This is a complete list of user names and passwords for Sagemcom routers. Email this guide. Thanks, obviously they need to update their website. I have the optus sagemcom sitting behind a fritzbox 7490.Have assigned the sagemcom an ip address and forwarded port 5060. I plucked up all of my patience and made the dreaded phone call to the Optus help line. Refreshed attached devices and voila, Optus IP is now fixed. so, here is the proof that we have backdoors in our device without getting any info at all from our ISP: It's not only TeliaSonera Company that got backdoors on our devices without letting us know, They proved to me with this that they take their customers' safety seriously and I have great respect for everyone who works at telia and its subcontractors, I have now instead found flaws with other operators where there is extreme ignorance so this history is now history and I am both happy, proud and extremely satisfied with the results. Gain is ~3db lower on my preferred 2.4ghz 40mhz bonded channels down in the shed, though. If yours is a business account, you would be wise to not bother with purchasing a second Sagemcom on eBay risky; you really should first address your concerns with Optus business. Hello, seem to be having the same WiFi issues as others and I am over it. Na, was on 25 from the start with Fetch, they then said I can get a free upgrade to 50 at no extra cost. The WiFi is bloody terrible compared to the Netgear GC3000. here you can see how I did, what I did, how I work, how extremely I currently have Pi Hole set up as a DNS server on the R7000, will all requests still go through the pihole? I'm not talking about range. I've not seen anyone having too much success bridging the router. It is better than the Telstra one I can say that. . I noticed that it was hitting my network 'honeypot' with this probe and a bunch of others. As Jack said ultimately the best solution is to wire as much as possible and put access points where coverage is poor. also Sagemcom that can use our network and sniff traffic, This wiki and all scripts that will be added under this repo has been made by wuseman and is licensed under GPL Version 3. It is reliable, but not brilliant. Now choose Maintenance and find Update or Firmware Update. Not a huge issue, but is there a way I can forward all requests to 192.168.0.3 (R7000 assigned IP which I hope won't change?). So far so good. Business Services. Not on NBN, yet my self. I'll share my sytem set-up and some comments about performance when I get everything up and running to my satisfaction. Everything works works fine for me. i have tried everything almost i belive, an example wich works to execute but After all, it's only going to the phone. They offered a general 3 months free to get people moving. No they're not. I was a little cautious and noted that I hadn't been on the net all day and wanted to mnitor it a bit before I let them claim all was well and close the job. Next, login into the router, check how to Open Admin Page. I can go a long time, without having to reboot. However I got 6 month free. If I reboot the modem plus the NBN cable HFC modem, it is good for a little bit, but it keeps happening and starting to really annoy the crap out of me. I prefer something from Officeworks if possible so I can get something up and running right away. For black there's the 3864AC, 3864V2AC, 3864V3AC & the new 3864V3HP. WiFi is flakey because of the way it was designed to work. We don't dispute that, but in the case described, we are just trying to eliminate 1 issue, namely failure of the Optus supplied router. You will see a list of every mac address connected and you can just copy and paste the details without going into each device. everything ends up here because I hack for fun and to share everything I How to update SAGEMCOM F@ST 5366SE: First, you need to download firmware from the official website of your router manufacturer. Oh wait. Yes No. Any feedback on the Sagemcom modem please? Too late for us in any case, we are leaving Optus after over 10 years because their "support" during this episode was beyond pathetic. Oops sorry forgot to mention I have a FTTN NBN connection as well. Optus has also said they rely on recognising a single IP and if there router isnt first they offer limited help. And I don't know what the hell is going on, but my net on NBN keeps lagging / dropping out every minute or two, basically playing any FPS game, it works, then a massive amount of packet loss, and it comes back after 20 seconds. They send out their new modem for this the Sagemcom F@st 3864v3 HP. I received a credit on my Optus account for the cost of the router I purchased to replace the flaky Sagemcom. This is an apartment. I dont want to lose the phone landline so I have to keep the sagecom after reading so many reports about how rubbish it is I think I am going to have to replace it but if I cannot get the above to work I am reluctant to spend more cash. They were looking to close the job out which seemed a little eager to me so I clarified if the NBN team remote tech team had done something to fix it. . As others on Whirlpool have suggested. Best news is that Optus may actually be listening and getting firmware update out more promptly than they have in . We would typically have about 6 connections. Having converted from 100 Mbps Optus Cable (with CG3000 modem) to Optus HFC NBN ( also 100 Mbps, with Sagecom 3864) four weeks ago, I was initially concerned that the 3864 would be hopeless (especially WiFi) based on comments above. We will now rely on the new NBN HFC that has been laid underground. ;-) (if not, no worries - this was added for the curios one), If you have problems, questions, ideas or suggestions please contact me by posting to wuseman@nr1.nu, https://forums.whirlpool.net.au/archive/2746904, You can find more info and good answers from this thread below from whirlpool where i am active too, things was done correct and being polite corect. There are a number of ways to deal with this. Anyone know what it means and what Optus is up to in probing around within my home network? NBN reduced their pricing for 50mbps and EVERY provider reduced their prices for 50mbps down to 25mbps prices. So this just got annoying so I just unplugged the sagemcom and put the netgear cg3000v2 in again but had to change the settings to connect via ethernet instead of cable and things have been fine again. I got nbn installed just about a month agoAnd nothing but dropouts on Wi-FiConnected by Ethernet is fine No issues. Ive had a Sagemcom 3864, for a few years now. Now I can have the Netgear CG3000 as backup. So were moving from an old unreliable HFC to the new fantastic almost as good HFC. Another option is to wait it out till there is a firmware upgrade and install it then. BTW. I will turn the wifi off the Sagemcom once I know everything sweet. All was fine except my XBOX One X didn't like to be plugged in via ethernet anymore on this, but worked fine via wifi but my PC and Fetch box worked fine via ethernet. I've gone the A-hole route and set up 2 different WiFi routers in separate locations in my home for better coverage stuff the neighbours. For a "freebee" it ain't too bad once configured. Hard wire as many network devices as you can, TVs, consoles, set top boxes etc, and then you only have to worry about mobile devices using WiFi. regret spending so many hours on this router, in my solitude ;), 5) During this period I asked support 12 times if there is a, into my home for whatever reason? Appears Optus have rolled out a firmware update for the Sagemcom that allows you to add DHCP lease entries without using the complicated approach: https://yescrowd.optus.com.au/t5/NBN/Sagemcom-F-ST-3864V3AC-Static-IP-page-missing/td-p/414019. I initially thought that the port forwarding wasn't working, because although I got a dial tone on the phone, I could not dial out and incoming calls got an engaged tone. For maximum internet speed and reliability, use the ethernet cable. Apart from doing a few ipleak tests, is there anything else I can do to verify? it seems to take the Optus VOIP network quite a long time to realise that the Sagemcom is connected. Thanks for all the informative posts everyone and the quick assistance newline and Farron. That was next on my list try to get it to act like a dumb switch. Speed jitters up and down quite a lot when doing the test. . I have had the 3864AC for almost 2 years. Then connect the Orbi. Forum user Matty123123 has done quite a bit to reverse engineer the firmware on a similar device and here; Help: Bundled modem Sagecom F@st 3864; Optus NBN - router admin access, using a BYO router with VOIP; Sagemcom F@ST 3864 V2 - Get Admin Password; Frank's Hacks Hotels. Talking to Optus support ATM , they are sort of helpful but then again not. It gives me AC wifi and has gigabit ports. One pre NBN one post. Now to my question for those who have NBN. F A E C B 3. ? Is it speed, drop outs, poor wifi, something else. will be calling Optus for another router. What follows has been posted many times here. Our house is difficult, big, old, thick brick walls. However, my mate who has the Optus account has moved to an apartment with FTTB and now can't get it going. Upload speed not affected. this was worth a 100% CVE. this repository is all about extremely poor security in the firmware. Yes they will. The Sagecom was crap for my household. In my parents house for example the wifi from the sagemcom is pretty good throughout the house. I,m on a 2 yr contract which expires in December. As on earlier devices and configurations from Telia Company AB they still adding access However, retain the Optus router: you will need it (connected) if you ever have a problem and need their support. Download both firmwares and install the older default firmware 2600t. It's a consumer level router, with a poor CPU and little RAM of course it's crap. 5366TN and previous all do as well. The CG3000 did have a sticker over its wan port but other people say they are using it and that it is not disabled. Edit: Fixed! It is just simple for Optus tech staff. The crappy Sagemcom page only gives me a link to 3 dynamic providers. Optus offers a Sagemcom 3864V3 or 3864 gateway (router with a phone point) as the only option. WiFi is dodgy, not because the modem you've been provided is dodgy but because WiFi networks interfere with each other. No need to be concerned if there's an issue with that yet. Why I have to spend extra time to fix problems that should just not be there. I have used the 3864AC and, now, 3864AC V3 since October 2016. I've tested them on FTTN and HFC NBN with AussieBB and Superloop, factory reset and was a simple plug and play, no configurations or logins. Is there an issue bridging the modems optus use or not? We can call out on it, not receive. If it where not for the need to support the phone line i would dump the Sagemcom entirely. If it is or is not a business account, you should ask at Yes Crowd, https://yescrowd.optus.com.au/, with your question. How does this update happenJust by itself? modem of the 3864v3 variety, before they tweaked that doing the same thing over and over, hoping for a different outcome, is insane. Everything works but it randomly restarts multiple times a day, I'm yet to see uptime of greater than 24hrs. That's exactly what we did. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. Then they sent us a different one: Sagemcom 5366. 1. Are you sure you want to create this branch? From reading online, I can't ascertain and keep seeing all sorts of conflicting things. I've done this in the past with 2 Optus modems. Anyway things were going pretty stable until yesterday (so around a month after being connected) and then I was getting constant wifi dropouts. before above message was added it started here, have fun! Ok, so I've got it the net & VOIP working as follows: On the Sagemcom, I've got DHCP enabled, as each time I disable it, internet completely drops off. (You can still use the old Netgear cablemodem as a wifi AP by connecting via LAN, but I recall just as many complaints about those in their day). Then, press on Choose file and pick downloaded Firmware. Don't use optus if you want a decent service. after few months with a break for get motivation back again for trying get root access on latest firmware. I have the DHCP IP set as 192.168.0.2 192.168.0.3. 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