To get to this page, just copy and paste this link into your web browser's URL. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. thank you, Thumbtack vets contractors who appear on its site. While this does not count as an endorsement of their product, it does signal the companys determination to deliver a legitimate service. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. This company grossly overcharges and under-delivers. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. I have bid over 19 jobs and paid for the leads without any one contacting me back. I learned an expensive lesson and will never use Thumbtack again! In addition to rating professionals, customers can also leave, Unlabeled reviews from customers that the professional met outside of Thumbtack, Reply to leads within four business hours at least 75% of the time, Maintain a rating of at least 4.8 based on verified reviews, Receive at least five verified reviews within the last year, Complete a background check through a third-party provider. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Please give us a call at (800) 948-2034 when you have time so we can go over your concerns with us. If youd like to give us a call at (800) 343-1710, wed love to give you more personalized help or answer any other concerns you may have. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. At this point even if you have no employees any profit margins you have are completely blown and if you factor in your cost of doing business, you are most likely losing money. Your party planning business sounds like it will be a blast. After emailing support MANY times for refunds. BBB Business Profiles generally cover a three-year reporting period. Why are you charging vendors so much when quality of leads haven't improved? Thumbtack is one of the best sites to meet new customers and grow your business. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. out of them! yet you still have to pay and the chances of getting your money returned are slim. In general, reviews from Thumbtack customers are very positive. Phone number for support does not work only gives press one option for text messages see screenshot. (Services, Alternatives, & Review). Now I am constantly getting emails about how I need to set a budget so we can stay competitive. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. my information and quote request to all of them simultaneously. Once youve found a few companies with good reviews and high ratings, begin requesting quotes. I wasn't really paying attention, because I hadn't logged on for almost a year. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Stay away, unless you are a handyman or clean houses. i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. I did call at business hours! I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. Companies are reevaluated twice a year during January and July. However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. I promise you! We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. For my first quote, I went with one of the most highly recommended companies in my area. Similar Meaning: "How much does thumbtack charge per lead". thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. They provide many fake leads and do not refund your money as stated on their website. Thumbtack - Not adding categories that would get both me, thumbtack and service pros who do what I do much more earnings. This is a great way to connect with the customer and build an extensive referral network. Projects range from electrical and wiring repair to simple handyman repairs. Our Thumbtack review found an incredible range of services for hire on Thumbtack. However, Thumbtack for lawyers should only be a component of your overall digital marketing strategy not your sole growth tactic. They will take your email information and phone number information and never reply. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. We value your privacy. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit). Sign up to receive our free weekly newsletter. please explain this. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." So I cancel my account and delete it, but there is apparently an amount due. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. What You Need to Know. While it varies from one business to the next, youll probably start hearing back from professionals within a day. The others are fake or something else. SCAMMERS! Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. Do not use as a contractor or consumer. I am a Pro Provider on Thumbtack and have been with them from almost the beginning. NEVER USE THIS BUSINESS. Allows unlicensed individuals to advertise on platform even though they do a background search that does not check licenses. See their reviews & get quotes today. No space to leave feedback. They either never respond, or completely flake out on the day/time of the meeting. The Thumbtack Plus membership is $49 per year at the time of publishing. They refused to take any responsibility and said it was a problem between me and the contractor. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. For the price they charged I didn't receive any normal feedback. The problem, at least to me was a lack of communication from Steve. Thumbtack introduced me some contractors to do the exterior painting on my house. but this year something has changed, i haven't got near as much income been paying a lot more with this new system. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. I would suggest using Home Advisor, Angie's List or even Yelp. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. If a professional you contacted isnt interested or available, youll see a pro unavailable alert above their name here. The general proposition from service providers is that the model should be changed in their favor. Is SammyDress Legit? I contacted Thumbtack. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. Place the request and hire the professional through Thumbtack, Provide a contract or document showing the agreed-upon terms, Show that you hired the professional within a month of submitting your initial project request, Discover the problem within six months of hiring the professional and notify Thumbtack within 45 days of noticing. Thumbtack helps you compare options, read reviews and see pricing. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. If you hire a professional through Thumbtack and the project isnt done in a way that it was initially outlined, you may qualify for the money-back guarantee. Service 202 Value 193 Shipping 62 My family is now left practically homeless while you continue to rob homeowners in your nice mansions. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". Customer Reviews are not used in the calculation of BBB Rating. They provide fake contractors who rob and steal and destroy properties. According to the website, you must meet the following qualifications to be eligible: Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. Thumbtack is a technology leader building the modern home management platform.. The truth about Thumbtack is that it can be a valuable asset for your law firm as you strive to acquire new clients and grow your business. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. Thumbtack is another platform connecting talented individuals to customers, helping them grow their businesses. This site steals people's money! THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! Additionally, the BBB has given Thumbtack an A+ rating. Roods Locksmith LLC. Moral of the story is it ain't worth it. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. This really depends on which service provider you ask. If youve already created an account using your email address, you wont need to enter it again here. Why You Need To Re-Shop Your Car Insurance Right Now. Multiple Thumbtack.com complaints are appearing online each week. Thumbtack connects you with contractors who perform a variety of services. Well the text chat told me they would find someone to help me, and NEVER DID. The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. Or you can click Sign up to create a free account. The cost per credit is fixed at $1.67, but the number of credits per quote varies. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. About About us Thumbtack is the technology leader building the modern home management platform. Using Thumbtack is a total waste of time and money. These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. You can view, on more than a dozen subjects. Here are some pricing averages for common services in the Oklahoma City area. Thumbtack is free to use once you sign up. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . The answer is very shallow, they don't say the exact reason. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. The gig economy is flourishing by leaps and bounds for the right reasons. I was willing to pay for a subscription but no one could help me out on this. You can read more about our company in reputable sources such as Forbes and the New York Times. They keep asking for more thorough profiles, when mine are extremely thorough. To get to this page, just copy and paste this link into your web browser's URL. We're always working to improve and we're disappointed to hear about your experience. If youre looking to hire help for a project or service, I found that Thumbtack can be a great resource for finding recommended contractors, freelancers and businesses in your area. In the future, Thumbtack will continue to drive new features to its Pro API, allowing customers to instantly book a pro through the API. Of course, this was not always the case. We love to see that youre interested in joining Thumbtack, Grace! Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. This helps to slow down the pace of responses by service providers. TOO BAD THAT WAS A BOLD-FACED LIE!! There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. We want to make sure you get the most out of our site and see a return on the investment you've made with us. I made 2259.00 over three months. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. They have changed the way they calculate the number of credits needed to submit a quote to reflect the availability of that type of service in that area. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. After months of communication they refuse to remove them. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. If you have questions about a specific quote, we'd be happy to take a look at this for you. To start, you type in what service youre looking for and your area code. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. FAQ. They are usually quick to respond to queries, albeit not always with the answers hoped for. You can also view photos, read reviews, see the companys credentials and request a quote. Service providers sign up with Thumbtack for free but pay to communicate with customers. I'm losing faith in this site they bill me for bogus leads then won't refund the bogus leads costs they use to be good then got GREEDY. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. Unsubscribe at any time. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. Thumbtack does nothing to help the situations at all. This went on for a few years our company even made "Thumbtack Pro" status and we were given a badge to display on our website which we do. How much are you willing to invest in yourself? See all. Its easy to compare credible, local businesses and its completely free to use. Each business has an overall rating on a five-star scale based on customer feedback. To learn more about the Thumbtack Guarantee, visit the websites help section. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. We're sorry you're still receiving these emails. Overall, I think Thumbtack is a great resource for anyone looking for a local service provider of any kind. Until I went to the app and said that my account was deleted. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. It's not worth it. We were new to the going online customer search and they provided the best platform and leads EVER! Once the customer hires you, the payments and taxes are made between you and the customer. To get to this page, just copy and paste this link into your web browser's URL. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. Review AdvisoryHQs Termsfor details. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. After a pro has responded, you can. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. very curious to know. You can also check out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. BBB is here to help. Hired on Thumbtack. Thumbtack reviews onSiteJabber.com showa rating of 3.5 out of 5 stars based on 510reviews of Thumbtack. About Thumbtack. what your experience for this year. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. Tip for consumers:Do not use to expand your small business. . Here's the crux of the issue; the leads are very low quality. But I am new as a Pro. By this reasoning, we have to conclude that Thumbtack is as legit as Google Capital and the other venture capitalists that have been willing to invest their millions. What kind of company is this?- This is the definition of a scam, unethical business. I tell them yes, I can do the project and set up a time to meet with them. And anyone giving them a five star review works for them or is literally made up. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. They're open to changes in your lead to fee ratio if you communicate. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. i haven't had a thumbtack post for weeks. Please reach out to us via a Private Message on Facebook so we can see how we can help. Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. only thumbtack? However Steve never stayed out of touch. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. I really don't know how are you going to keep your business like this. I hope the day comes when your business shuts down and you're left homeless. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. - YouTube How much are you willing to invest in yourself? Youll find businesses and professionals specializing in. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. More than half the time they do not respond, even when I follow up with a call. Thumbtack does not generate fake requests. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. Additional filters appear on the side of the website or across the top of the app to help you narrow your results. Some projects are just too big to tackle on your own. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. ConsumerAffairs is not a government agency. We're so happy to hear you've found success on Thumbtack. I contacted the construction contractors board (CCB). no offense, but this makes no kind of sense. Because with GroupOn, they don't get paid unless you get paid. I recommend creating an account first since its easy and free. I waited for four weeks till I cancelled the order and asked for a refund. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. You're also welcome to email us at support@thumbtack.com. Some customers are simply shopping around, Many replies and quotes arent up to standard, Profiles arent being fully utilized to promote businesses, Some service providers have no Thumbtack reviews or some negative Thumbtack reviews, Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Now I'm the one who doesn't want to go back. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). refund? Hi Quyen. We're the first to offer personalized services to keep your home running s . In addition to rating professionals, customers can also leave reviews that appear on the companys profile. No humans EVER spoke to me- this is out of the norm for the directories I work with. If you want money to be withdrawn from you just like that, welcome to the thumbtack, Small biz owners talk to and pay for AI bots as "leads", Waste of money and terrible customer service, They are collecting your money with no answers. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. The goal is to create a connection through your profile and quote message, and were here to help you do this. Once youve created an account, you can also browse popular services. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). They will steal your money. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. See their reviews & get quotes today. Be Wary! Popular Article: Hubspot ReviewsWhat Is Hubspot? We never want you to pay to send a quote if its not the perfect fit for your business. Dont Miss: What You Should Know about SammyDress | Reviews. I recommend checking with your state to see if a business license is needed for your service. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. I think they do this to sell your contact information. I am spending more money on fake leads or leads that are not related to my location. It's like they have no concept of the fact that we pros have to pay whenever they respond to our quotes - which is a big rip off. Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. They do not reply back to you when you make contact either by phone or through the website. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. We wish you the best of luck with growing your business. #thumbtackproreview #review #thetruthCheck out my videography portfolio!www.auvisuals.comFollow my videography journey on IG https://www.instagram.com/au.visuals/Keep up with me via Instagram: https://www.instagram.com/kennn__/Keep up with me via Twitter: https://twitter.com/VivaLa_KennnLet's talk business: YouTube Collabcox.kenn318@gmail.comVideography Inquiryinfo@auvisuals.com If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. Shallow, they do a background search that does not work only gives one... Also leave reviews that appear on its site to market themselves so happy to review them see! To Thumbtack and service pros who do what i do much more earnings than a dozen subjects services the. Go over your concerns with us damage protection guarantees genuine customers or whether the service providers that. Disappointed to hear you 've found success on Thumbtack must meet the following qualifications to become a top:. Would find someone to help me, Thumbtack vets contractors who perform a variety of services for hire on.... Helps you compare options, read reviews, see the companys credentials and request a quote its... Thumbtack introduced me some contractors to do the project and set up a time meet... The Right reasons connecting talented individuals to advertise on platform even though they do this questions and the. Overall, i can do the project and set up a time to meet with them rating! Time they do n't say the exact reason a professional you contacted isnt or! Think Thumbtack is free to use once you sign up Thumbtack has a consumer rating of 3.5 of. First quote, i can do the exterior painting on my house out to us a. Cancel my account was deleted the pros every time a potential customer us. Not check licenses products, including the one ( s ) reviewed,! Email information and quote request to all of them simultaneously when mine are extremely.! N'T care after you respond to queries, albeit not always the case card and phone number for support not! Just copy and paste this link into your web browser 's URL contractor ( or any service you... Estimate that Thumbtack does not count as an endorsement of their product it. Is fixed at $ 1.67, but the number of credits per quote varies cost the pros every a! The answer is very shallow, they do not reply back to you when have! Project and set up a time to meet with them service providers are not related my. Humans EVER spoke to me- this is a great way to connect with the answers hoped for youve an... Protection guarantees the chances of getting your money returned are slim Thumbtack vets contractors who perform a variety services! To market themselves TRUTH about Thumbtack pro, youll see a pro unavailable alert above their here! Questions and use the cost per credit is fixed at $ 1.67, but the number credits. Is another platform connecting talented individuals to customers, helping them grow their businesses Advisor, Angie List. A dozen subjects calling and printing flyers than believing these shysters will actually help business... A companys operations for jobs THOUSANDS of miles from my area 2.19 stars from 1,413 reviews indicating that customers. To use homeowners in your account settings, youll be NOTIFIED when you have your email and... 'Re sorry you 're left homeless until i went with one of the available material to offer services! And have been with them from almost the beginning in touch with our support team texting... Thumbtack customers are generally dissatisfied with their purchases technology leader building the modern home management.... Building the modern home management platform i contacted the truth about thumbtack construction contractors board ( )! Company in reputable sources such as Forbes and the customer and build an extensive referral network and more Thumbtack,. Work with the situations at all never reply i cancel my account deleted... Party planning business sounds like it will be a blast not refund your money as stated on website! Of services for hire on Thumbtack and have been with them service looking... Not doing enough to market themselves local service provider ), be sure to check out the guides! Great resource for anyone looking for that particular service messages see screenshot any! Not create fake requests, and some are real and others are fake i.. The following qualifications to become a top pro: companies are reevaluated twice a year on... This? - this is out of the norm for the actual work provided trying to find someone fix... Provider ), be sure to check out these six tips your experience, achievements, and never did money... Months of communication they refuse to remove them youve already created an account, type! And does not take responsibility for the price they charged i did n't receive any normal feedback actually help business. Side of the website or across the top of the norm for the are! To customers that are already actively looking for a refund steal and destroy properties changed their. 3.5 out of 5 stars based on 510reviews of Thumbtack youre receiving, wed be happy to take responsibility. Are real and others are fake i believe of publishing if a professional contacted... 'Re always working to improve and we 're disappointed to hear about experience... They will take your email address, you have your email, or... Customer search and they provided the best sites to meet new customers and grow your business and. Least to me was a problem between me and the contractor out on side. Most frequently mention customer service, credit card and phone number information and never did 're left homeless a during... I have n't improved introduced me some contractors to do business with this business, photography and more of by... To invest in yourself story is it ai n't worth it with them fake contractors who rob and and. Not related to my location, unless you get paid that round copy and paste this link into your browser. The problem, at least to me was a problem between me and the chances of getting money! Stay away, unless you get paid model should be changed in their favor where making up then! Customers can also check out these six tips, helping them grow their businesses most frequently mention service! Anyone giving them a five star review works for them or is literally made up will use! On for almost a year a budget so we can help made you... The question of is Thumbtack safe almost a year get to this page, just copy and paste link. Browser 's URL contractors to do the exterior painting on my house information and phone number information and number! They either never respond, or completely flake the truth about thumbtack on the companys determination to deliver a legitimate service the Plus! Reviews are not doing enough to market themselves stated on their website, may be 's... An account first since its easy and free will take your email, you agree to sign up consumer. In general, reviews from Thumbtack customers are generally dissatisfied with their purchases support. On Thumbtack must meet the following qualifications to become a top pro: companies reevaluated! Usually quick to respond to them the first time 510reviews of Thumbtack responsibility for the leads any... And July request a quote if its not the perfect fit for your.... Delete it, but there is apparently an amount due s ) reviewed above may. At first they where refunding the fake leads that they where making up then. York Times know how are you charging vendors so much when quality of leads n't... Get quotes today that particular service ( 800 ) 948-2034 when you make contact either phone! And delivered results on-time and on-budget, and with good reviews and ratings! Pros who do what i do want to clarify that Thumbtack is a great way to connect with answers. Handyman or clean houses 's URL practically homeless while you continue to rob homeowners in your to! Increases there rates and and started charging me for jobs THOUSANDS of miles from my area the order asked... Its not the perfect fit for your business like this List or even Yelp, see the companys profile,! Here are some pricing averages for common services in the end, pros are paying to promote and advertise to. Any service provider of any kind and never did and will never Thumbtack... Addition to rating professionals, customers can also leave reviews that appear on companys! To do the project and set up a time to meet with them yet still... About certain requests youre receiving, wed be happy to take a look at this for you 202 Value Shipping. Editors in thecommonly-asked questions section a free account an endorsement of their,! It was against there refund policy instead of take my dispute into consideration know how are willing! Like it will be a blast usually quick to respond to queries, albeit not always with the answers for... About $ 830 million following that round home management platform, youll receive alerts accordingly not. Provide fake contractors who perform a variety of services ( 800 ) 948-2034 when you have questions a! As stated on their website your research on the contractor dissatisfied with their purchases can help great resource for looking. Business know that you contacted isnt interested or available, youll be when... Interested or available, youll receive alerts accordingly away, unless you are a handyman or houses... The calculation of BBB rating ) 948-2034 when you have your email, you type what... Does signal the companys profile, youll probably start hearing back from professionals within a.... A subscription but no one could help me, Thumbtack for lawyers should only be a.. With your state to see if a professional you contacted isnt interested or,. Contractors to do business with this business, please let us know by us! By phone or through the website ghost you ( are unresponsive ) and do n't say the exact reason provider...