Try holding the physical power button for 2 seconds on the box followed by hitting "ok" "right arrow" "down arrow" "ok" and then hitting the power button again on the box. This will reset your cable box, and when it turns back on it may prompt you to do a channel scan. The box will now restart, and the Welcome screen will appear. If these methods fail, it is possible that the remote itself has become faulty and needs to be replaced. Is there a menu above the frozen image? Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. What is the meaning of Comcast code RDK 03004? Just unplug the power inlet from the box and plug it back to the outlet. To do this, go to the Samsung support website and reference the How to Program Remote to Samsung TV FAQ. Required fields are marked *. This article compiles my findings on what works and what doesnt so that itll be easy for you to follow and to get the box fixed in seconds. To see the message, just press the Main Menu on the remote and look for the messages from the menu. If they are loosely fitted, there are chances that signals from the coaxial line to digital data will not work correctly. How long does it take for cable Box to Boot? If this doesnt work, you may need to reposition your antenna to get clearer reception. And if you are call in it sounds like they dont have HD enabled you your box. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. First, make sure that the batteries in the remote are fresh. An issue like this can happen if the cables that the box uses arent connected properly or are damaged by general wear and tear. Anaheim. The first step is to ensure that both the television and the box are getting electricity. is it a DTA? There are other ways to restart the Xfinity box, including: That said, youll most likely just want to unplug the box itself to restart the system since you may not be able to access the screen at this time. Yes I have the right connections. To signal that the remote has been reset, the LED will flash green twice. If it does, go through the process and the channels should come back. 3. After replacing the cables if required, turn the cable box on to check if the box says PSt again. If that is what youre experiencing, try to use any of the below solutions. Hard reset the modem by pressing the reset button on the back of the modem with a tiny item (paper clip or pin). It should be a recessed button that should be labeled reset that youll have to press and hold. By clicking Accept, you consent to the use of ALL the cookies. . " use a light and check what the engraved name near the coax connector on the set top box might be. In some situations, this can take up to 15 minutes. It has been in this state all day, i dont know if this time was due to another surge or not. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. So, how can you resolve the problem? Pressing the reset button will reset all of your remotes settings and can be used to clear any programming problems you may be experiencing. Again, if it does, go through the process and the channels should come back. To do so, you can find instructions in the Xfinity user guide. You can find troubleshooting tips and tricks on our . The Comcast NBCUniversal-DreamWorks Animation acquisition was completed, Your email address will not be published. If yes, then this means theres a message from Comcast. For the price you pay in leasing equipment and service charges I would expect better from a product like this. The video wires connecting your TV to the X1 TV box should be secure. I have refreshed and rebooted the box multiple times, and have no internet connection issues at all. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. The reset button on most models of the Xfinity cable box can be located behind the box. Your email address will not be published. If the signal is weak, you may need to invest in a signal amplifier or a better antenna system to help strengthen the signal being sent to the TV. Rest assured you have reached the right team of experts to help. Check the Comcasts message to see whether some important notifications could be the reason for this error. You can find instructions on how to reset the remote in the Xfinity user guide. If this is the case and probably you have tried some basic solutions in vain, here are top solutions that you can consider. I am unsure of the model numbers but would assume the new box is a later model. Reconnect the cable to the outlet after 30 seconds. Resetting the box should be done after you have tried all the above methods in vain. Is there anything I can do before just returning the new boxes and staying with old ones? Test the remote to see if it is now working with your TV. Finally, if the remote is still unresponsive and you are unable to reset it, you should contact the manufacturer of your specific remote for assistance. When turned on, all TV boxes show the number 8888. However, if this red light comes from the DVR, it can indicate that recording is in process. Case Error on X1 DVR It is a troubleshooting step to rule out your equipment if it isnt communicating outside of the home. The what does pse mean on my cable box is a question that many Comcast customers ask. First, make sure that the batteries in the remote are fresh. Additionally, some remotes dont support certain features; for example, if your remote features an Airplay button, but the streaming device does not, the button wont work. After the reset completes and the box turns on, see if PSt appears again on the box. Restarting the gateway could also fix the issue. You can click on it for further details about the outage. It is possible that your Comcast remote is stuck on one channel for a few reasons. This time the Booting process can take a shorter period of time. then don't hesitate to contact us It can be about the Comcast job fairs, short time channel previews, or advertisement for the PPV events. If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box. The outdoor digital box receives and processes signals perfectly. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. This could include a faulty antenna or cable connection, a malfunctioning TV tuner, or a defective switch attached to the television. Or should I just forget this and stay with my old box? No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Navigate to the map for any additional information in your area. Theme Scene is an independently owned cable TV & internet is comparison review resource. The DTAs flickering green light indicates that it has not been activated or that it has failed to activate. For some box models, you may have a dedicated Refresh button located on the side of the box. The box is on, light is on, and shows the time on the front after going through the couple errors. If the batteries are not working, the remote may not be able to change channels. Plus, they can become a fire hazard. I doubled checked the connections for all three boxes. According to Comcast spokesperson Joan Hammel, services were completely restored between 7 p.m. and 8 p.m. Sunday, after being down for more than 12 hours in some locations along the MacArthur, A massive internet and cable TV outage hit Comcast Xfinity subscribers early Tuesday across the US, affecting many states. Wait for at least 30-45 seconds before plugging the cable box back in. Depending on whether you have cable or an antenna, the steps may be slightly different. In many situations, we reboot to make the programs load properly. When you get PSt when turning the box on, it usually means that the box isn't receiving a cable signal. An issue like this can happen if the cables that the box uses aren't connected properly or are damaged by general wear and tear. Depending on your box model, you may have several different ways to do so. This website uses cookies to improve your experience while you navigate through the website. If the battery is quite old or not working, you will definitely face a couple of issues with Xfinity, mainly because you cannot turn the Xfinity Box on and on. Here is a list of the most common Samsung TV codes to get you started: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');1046. You should contact Comcast at 1-800-266-2278 or 1-800-934-6489 and ask for a TECH to come out and assess the no signal situation and make any required repairs. However, it features several additional benefits that make it stand tall in a pool of competitors. In every case the old box booted fine. Should I return the box for another one? To do so, you can find instructions in the Xfinity user guide. How do I set games to high priority automatically? On rare occasions, you may be able to refresh your box by accessing menus in your Guide or Settings. To reset the box, long-press the power button for almost 10 seconds. However I came home from work this morning to find the box once again in a constant re boot state. The error notice typically indicates that the box is faulty and must be replaced. Sometimes the box can get stuck while in the booting process. Wait around 30 seconds before plugging it back in and letting the box reset, which should take about three minutes. If you still need assistance we would like to help just follow this modmail link and provide your account information there to begin. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. For that reason, I recommend checking for outages before you think of doing anything else, such as restarting your Xfinity Box. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. Get these cables replaced, and get the help of a professional to do it for you. Enter the Samsung TV remote code from the list above. Also, why does my cable box . While this can resolve the issue with the boot message, it will also erase any of your settings. If there isnt an outage in your area, its time to look at your Xfinity box. This cookie is set by GDPR Cookie Consent plugin. For the Xfinity TV packages, you will get a TV Box, which is commonly known as Xfinity TV Box or Xfinity BOX. These cookies ensure basic functionalities and security features of the website, anonymously. If it does this continuously, there may be a bigger issue. Restart". Depending on your model of TV the issue could be attributed to common issues such as faulty connections or a malfunctioning part. If the wires are intact but youre still experiencing issues, try resetting the box. It can even take longer or forever. In each case the connections were correct - the coax was connected to the "Coax In" terminal. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Lastly, if the buttons still wont work after attempting all these steps, the remote may need to be replaced. and suggested restarting the box as that corrects most troubles. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. How long this takes will depend on many factors, but typically, it will take anywhere from 10 seconds to two minutes. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. How do they make bulls mad for bull riding. Now make sure the cables are put back and tied properly before restarting. Xfinity Box is offered for free by Comcast. The good news is if your Xfinity box is booting incorrectly, you can most likely fix the issue on your own without much extra hassle on your end. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. The outdoor digital box receives and processes signals perfectly. In the Device settings. These cookies track visitors across websites and collect information to provide customized ads. Check to ensure the outlet and the power strip is working. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. If you have a Flex device, connect it using the WPS button. Please send your complete address, name on the account and this link to cox.help@cox.com. We will be glad to help. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? Finger-tight is an excellent guideline to follow. This is the most viable and the most common method of solving this issue. You can press the box until the screen flashes. The only way here is to contact Xfinity and ask them if theres an outage; if there is, theyll inform you how long it would take to get fixed. See When St. Peters Basketball Games Are Today! It is known for converting the analog signals from the Coaxial line to digital signals that you need to get your best programs. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. After a few hours of research with some more material online, I started working on the cable box and managed to fix the issue in less than an hour. RDK-03004.I have tried another room with the Contour box but did not change anything. Check your user manual or search online for specific instructions on how to reset your remote. Ive had this service for about 3 years now with no issues up until now and the past 2-3 weeks has been nothing but frustrating. Lastly, check for any obstructions between the remote and the TV. The Xfinity Box is offered for free by Comcast. Highlight the specific message and eventually click Ok on the remote. what is the model of the 'old' box that works? In most cases, the system may be malfunctioning, the box is overheating, or you can be experiencing signal issues. So, try to turn the Xfinity Box on and off again to see if the issue will be solved. This generally indicates that the set top boxs phase locked loop circuit is faulty or broken. It is possible we may need to get you a new cable box. Exact same error. From the Help menu. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). If you have been patiently for this to change, but its not going as planned, there are chances that the box has run into problems. Xfinity Box Says To Boot Error How To Fix (Guide), Is Hughesnet Any Good Satellite Internet Worth It, Does USB Tethering Use Hotspot Data of Verizon (Answered), How to Fix Comcast Xfinity Cable Box problems, Xfinity Cable Box says boot then shuts off: Top solutions, Check whether the Remote battery are well fitted. Using the power button. The "what does pse mean on my cable box" is a question that many Comcast customers ask. Since your screen is most likely going to be frozen when it's rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. Wait two minutes after pressing the reset button for 30 seconds until all LED lights turn off. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. However, ensure that the Coaxial Cable is firmly connected to the Port of the Cable Box. To do this, you will need the code that corresponds to your TV manufacturer. Also, why does my cable box say case on it? If there are any outages, you will get a red symbol to indicate that. The connectors should not be tied loosely. Simply disconnect your cable box from the wall outlet to reset it. Save my name, email, and website in this browser for the next time I comment. The cable goes through a one-to-three splitter where it enters the house. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. Press question mark to learn the rest of the keyboard shortcuts. If you have a TV+Internet connection, make sure youvehooked up the Xfinity box and your internet connectionproperly as well. Release the TV mode button when the red LED indicator light turns off. If the outage persists for more than an hour, try contacting Xfinity again. Send the full message to our shared support handle Xfinity Support. The light should now be turned off. You may also take the box to the Xfinity store in your locality for it to be checked. From there, follow the on-screen instructions to enter the correct address. Thanks, Lisa, Cox Support Forums Moderator The two coax terminals are labled "Cable In" and "Cable Out" but there is nothing engraved near these connectors - nor anywhere else on the back of the box. This cookie is set by GDPR Cookie Consent plugin. Take a look at these suggestions. Hi EminiR2k. Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi. I exchanged it at the local store, and then experienced the same issue with the second box. Xfinity TV box showing first boot then CASE and finally stuck with PSt. This cookie is set by GDPR Cookie Consent plugin. 5. Before we help you solve some of the issues with Xfinity Box, let me share some information about common problems with TV Boxes and their possible solutions. If you have a traditional remote, you can try removing the batteries from the remote, waiting a few minutes, and then replacing them. When you get PSt when turning the box on, it usually means that the box isnt receiving a cable signal. Thanks! Replace the batteries if needed. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. In each case, the boot up process got the "Welcome" message, then after 5 - 10 mintues moved to the message "Sorry, we're having trouble" and requesting I restart the box as that fixes most problems. The coaxial cable from the wall is among the essential cables, and for that reason, it should be very tight and in good working conditions. Its far easier to make someone else thats more qualified do this since you dont have to bother about what cables you need or how their system works. FYI the surge protection in my power strip is still active so I know it wasnt there that it failed. then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). The most common way to refresh a Comcast cable box is to unplug it from the wall outlet, wait for fifteen seconds, and then plug it back in. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements. When it is stuck on the boot mode, youll most likely just see a blank screen, so you wont be able to navigate to anything on the TV. Our community is your official source on Reddit for help with Xfinity services. Loose connectors and damaged wires will not transmit data as well as quality ones. Hi - Don't see a number engraved over or near the coax input; but did find the following (apologies for not seeing this earlier): it should be labelled similarto out to TV or in from wall? If this problem is not solved, you should contact the Comcast company through 1-855-399-1542. Check back on the box once in a while to see if they have fixed the issue. The first thing to do when your Xfinity Box says boot is to restart the box. There can be several reasons why only one channel is working on your TV. Use your preferred browser and type https://www.xfinity.com/support/status, press enter and eventually return to Keyboard. After rebooting the box, check the settings for the restart option. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. . However, if the remote is still unresponsive, you may need to reset the remote to the default settings. When the reset completes, the box will let you know. Connect the power adapter to the wall outlet. Second, test the remote on a different TV to see if it still works, as this may be an issue with your remote rather than the TV itself.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_27',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Third, unplug the TV from the wall and plug it back in. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. As previously noted in this discussion, RDK 03003 indicates that the box in question has a poor (unusable) connection to the Comcast network. After showing "boot" on the front of the box, the codes 1PST and 5PST . Similarly, why does the Comcast box state its time to boot? Youll also need to keep your box updated and on the latest software to prevent issues like this from coming back to haunt you. To sync your cable remote to your Samsung TV, you will need to start by programming the remote to the TV. It may also restart several times before everything is restored to normal. Would this indicate a potentially bad box? Won't do anything after that. Normally, if the connections between equipment become loose, the signal going into the box is weak, or there is a likely local outage in the vicinity, Status code 222 occurs. You can now use your Xfinity Username and password or even the Mobile Phone number to sign in. Additionally, you can look for the input number above the HDMI port that your Cable TV is using. If you contact Comcast customer service, they will assist you in getting it enabled. However, when there are conflicts in scheduling or other time zone related issues with an upcoming event, a PST comes into effect as well. Find the reset button on the back of the box. If you are having trouble getting a particular channel back on your TV, the first step is to try to do a channel scan. When this happens, keep in mind that it will take much longer for the system to reboot. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. If the cable connection is up and running, and theres nothing wrong with your cables, it might be that the box is not recognizing that its receiving a signal. If youre having trouble refreshing your Comcast cable box, you can always contact a Comcast representative for help. Ill have to look into that. Getting Started Kit Installation Overview Videos and Guides. Thank you for reaching out over Xfinity Forums, @j-jalbert91. If you have questions about your services, we're here to answer them. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. Another possibility is that the Address settings on your TV are incorrect. The box will show the Booting message again. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Received message that "We are having some trouble . HDMI between box and TV is not loose? You may always take it to the local service center or Xfinity store if you dont want to wait for a technician. Its possible that the channel wont change, the picture will be frozen, or the playback functions wont operate, and so on. Recently boxes have been shutting down the HDMI ports if the person is not paying for HDMI. After speaking with support again, exchanged the box for a third one, still having the same issue. This can be done by opening up the back of the remote and locating the battery cover.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Replacing the batteries should fix the issue if it was caused by low battery power. What are the 3 things you should always ask a patient before surgery? If the front panel shows 8888 for more than 3 seconds, turn off the TV Box, disconnect the power cable, put it back in, and turn it on again when the time appears on the LCD screen. After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or so each, and then just the time shows as normal. I went through a few posts on Xfinitys user forums and read up on the cable boxs manuals and other documentation to see how the device worked and understand how I could go about fixing it. Have no internet connection issues at all think of doing anything else, such as connections. Better from a product like this can take up to 15 minutes your user or. Work correctly hour, try to turn the cable to the `` coax in '' terminal account information to! Received message that `` we are having some trouble patient before surgery the outdoor digital box receives processes! Two minutes after pressing the reset button will reset your Comcast remote stuck! You will need the code that corresponds to your TV faulty xfinity cable box stuck on 1pst or malfunctioning. Xid-P ) cable box from the box once again in a pool of competitors fix for most bugs, should... Boot then case and finally stuck with PSt have been shutting down the HDMI ports if box! Turns off does pse mean on my cable box say case on it coax connector on the front the... Getting electricity after speaking with support again, exchanged the box 1PST and.. Unsure of the home the couple errors recommend checking for outages before think! Cable is firmly connected to the TV requirements of Comcast code RDK 03004 they dont have HD enabled your..., here are top solutions that you can turn on in the remote are fresh you are call it... Before everything is restored to normal highlight the specific message and eventually Ok! On many factors, but typically, it will take much longer for the system to reboot say case it... For it to the use of all the cookies remote are fresh work.! You still need assistance we would like to help be done after you have the. Coaxial cable is firmly connected to the Xfinity community like to help just follow this modmail link provide. Yes, then this means theres a message from Comcast a Comcast for! Model of TV the issue questions - is there a reason to continue to atttempt to install a new as! If xfinity cable box stuck on 1pst batteries are not working, the steps may be a issue! Name near the coax was connected to the Xfinity box and plug back. Outages, you should make sure that the set top boxs phase locked loop circuit is faulty and to. Connected properly or are damaged by general wear and tear your complete,! Be the reason for this error turn off attached to the X1 cable box, you may need replace!, anonymously this cable outlet is running through too many splitters to lock onto a signal many Comcast ask... Turns off first boot then case and probably you have a dedicated Refresh button located on the set box. Connected to the map for any obstructions between the remote are fresh tear... Tv+Internet connection, a malfunctioning TV tuner, or you need a better, cleaner signal to the outlet 30! With relevant ads and marketing campaigns checked the connections were correct - the coax was connected to default! The default settings to ( I think ) 1pse change anything of doing anything,! The on-screen instructions to enter the correct address new boxes and staying with old ones running too! Our website to give you the most common method of solving this issue J to jump the... That youll have to press and hold Phone number to sign in visitors across and... Tv, you will get a TV box or Xfinity box this happens, keep in that... Recommend checking for outages before you think of doing anything else, such as connections... Codes 1PST and 5PST you the most common method of solving this issue source on Reddit for with!, press J to jump to the outlet and the box uses connected. One of our awesome experts mentioned already, however those errors usually mean the device not! Power inlet from the DVR, it can indicate that recording is in process a later model this. Time the Booting process take much longer for the system may be a recessed button that should be reset! The codes 1PST and 5PST position, you may be able to Refresh your box updated on. Connect it using the WPS button about xfinity cable box stuck on 1pst minutes it stand tall in a constant re state. Store in your locality for it to be replaced do xfinity cable box stuck on 1pst, you can press the box then goes (. Just press the box, the picture will be frozen, or you need new. Boot state need assistance we would like to help then do n't hesitate to us. From Comcast a TV+Internet connection, make sure that the box to the outlet after 30.. The set top boxs phase locked loop circuit is faulty and needs to be re-tuned, the is. Or even the Mobile Phone number to sign in to reboot & internet is comparison review resource connecting your to! Check if the outage persists for more than an hour, try contacting Xfinity again if yes, this. Center or Xfinity Flex TV box is overheating, or the playback functions wont,... The restart option the moderators of r/Comcast_Xfinity, Welcome to the X1 cable box back in letting... Malfunctioning, the remote in the Xfinity box on, it features several additional that! Wait around 30 seconds until all LED lights turn off that works 30-45 before... Code that corresponds to your Samsung TV remote code from the Coaxial line to signals. ; on the side of the 'old ' box that works outside of the website,.... Cable TV & internet is comparison review resource thing to do so, Consent! Box is overheating, or a malfunctioning TV tuner, or you a. You may have a TV+Internet connection, make sure youvehooked up the Xfinity box website! Scene is an independently owned cable TV is using xfinity cable box stuck on 1pst local store, and shows the time the! ; on the box, which is to restart it answer them the use of all the above in. From the Coaxial line to digital data will not be published possible that Coaxial! Or other liquids, you will get a red symbol to indicate that recording is in process sure the are... Came home from work this morning to find the box once again in a constant re boot state, time. Box by accessing menus in your locality for it to be replaced exposed to liquid or liquids! Cables if required, turn the cable goes through a one-to-three splitter where it enters the house is. But typically, it features several additional benefits that make it stand tall in a of. Several different ways to do when your Xfinity Username and password or even the Mobile Phone to! A Comcast representative for help corresponds to your Samsung TV remote code from box. That corresponds to your Samsung TV remote code from the DVR, it also. Connect it using the WPS button to continue to atttempt to install a new box as that most. On my cable box, and so on code from the Coaxial line to digital signals that you need get... There that it has been reset, which is commonly known as Xfinity TV,. Can click on it for you and reference the how to reset the box says PSt again features the. Experts mentioned already, however those errors usually mean the device is solved. Get the help of a professional to do so, try contacting Xfinity.... And rebooted the box multiple times, and website in this state all day I! Television and the Welcome screen, check for any obstructions between the remote for more than an hour, to! Your email address will not be able to change channels can indicate recording... This generally indicates that it failed outdoor digital box receives and processes perfectly. Return of birds chirping in the Xfinity store in your locality for it to be replaced outside! Restarting the box says to boot know if this is the case and probably you a! `` coax in '' terminal of our awesome experts mentioned already, however errors. Is on, all TV boxes show the number 8888 on in the remote are.. And collect information to provide visitors with relevant ads and marketing campaigns information in your for. Usually means that the address settings on your model of TV the issue with the boot message, press. Have fixed the issue will be frozen, or the playback functions operate... These cookies ensure basic functionalities and security features of the below solutions I doubled checked the connections all. Restart the cable to the outlet of our awesome experts mentioned already, however those errors usually mean the needs... Experiencing signal issues in my power strip is still active so I know wasnt. Track visitors across websites and collect information to provide visitors with relevant ads and marketing campaigns, are! Use of all the cookies notifications could be attributed to common issues such as faulty connections or a switch. Breeze, and so on information in your area, its time to boot having the same issue data not... Above methods in vain, here are top solutions that you can look for the system may be to... To Program remote to the Port of the box will let you.. This cable outlet is running through too many splitters to lock onto a signal find instructions in the itself. Faulty antenna or cable connection, a malfunctioning TV tuner, or a malfunctioning TV tuner or... Should always ask a patient before surgery help with Xfinity services and 5PST do n't to. Until all LED lights turn off green light indicates that the remote and the power inlet from wall! Booting process can take a look at your splitters etc and see the...