Notes:A small prize for the winning team would be nice, though not essential. One team member starts by making a statement. At the end of the exercise, start a discussion with the whole class. All rights reserved. Jimmee John should not have been stealing your lunch. Seeing Things Differently - Different Perspectives. Teach Choice - Children need more than one strategy to solve a conflict independently. One of the most common reasons for conflict starting in the first place is because one or more people have not actively listened. YTA, for yes, you are. To do this in a meaningful and productive way, your group members will need to know one another, be able to share a laugh, and be comfortable talking together. I used the Goldilocks story in some customer service training. This is a great little exercise that really demonstrates to the delegates how readily assumptions are made and how guilty of it they are. In total, allowing for discussion, we recommend allowing 20 minutes for completion. Manage Conflict - Resolve Conflict - Prevent Conflict The learning from this is beneficial to gain an understanding of the different behavioural types and it generally works better with smaller groups of people of about three people per group. This leaves very little time to spend on personal Learn More>>. The comments will amuse you. Team Timelines are chronological accounts of conflicts. How could you use open questions during a conflict? If so, please feel free to leave a comment down below, and we'll get back to you within a day or two! Heroes | 9. I grew up in a home with a lot of conflict. While ideal for the first days or weeks of school, the resources in this bundle are suitable for any time of the school year. Conflict can be disruptive and, at worst, destructive. Next, write the desired result or results. One strategy you can use for this icebreaker is dividing team members into groups who play together. var cx = '013209710434639248852:aqkaeyugwbw'; Once each side has made their point, switch sides, and have each side argue the counter-point. My participants seem to really love it and it never fails to cause discussion and training room banter with bags full of light hearted frustration. Am I the A**hole is a forum on Reddit where posters present detailed descriptions of situations and ask other users to weigh in on which party is in the wrong. Great article. However, some of the statements are ambiguous and biased towards eliciting an incorrect "true" answer. For example, if you ask: What drinks do you like? the person who answers can say a lot of things and elaborate. Ask each pair to stand facing each other and hold out one of their fists (like in the game rock, paper, scissors) and say together: Nothing, something, anything! Once they say the word anything, each participant will have to say the name of one object they can think of (for example, car, table, cat, flower). Teammates distinguish between intention vs interpretation, and learn to be conscious about their delivery when communicating. The Witches of Glum exercise has been used within our customer service course. Make spaces on the board for categories like causes, plans of action, and possible outcomes. I have used this a couple of times now and think its fab. Then, read sentences that begin with the phrase, 'A cold wind blows for anybody who' If the end of the sentence is true for a person, they should run to the other side of the room; if not, they should stay in place. Notes:A great follow up for this is What is Assertiveness? in Course Modules. For instance, you might pretend that players are the HR team for the Avengers, trying to settle the tension between Iron Man and Captain America from the Civil War film. It is also quite useful, once they have heard the story, to read all 15 statements as a summary and to ask if it sounds like a fair reflection of the story - most agree it is - then by reviewing each statement, participants see that all but two sentences were accurate. I have used this exercise a number of times. Useful For:Anyone attending a course or workshop that focuses on dealing with conflict. Having identified what diversity is the trainer asks the delegates to sit back, listen to a story and expect to answer some questions about the subject afterwards. To do conflict resolution exercises, first decide on a game or activity and gather any necessary materials. - Brief group exercise suitable for teams to clarify how conflict should be resolved in their teams. Sentences might include relatively superficial ones, such as: Sentences can also get a bit more complicated, such as: It can be helpful to intersperse the more superficial sentences with the deeper ones. The aim of the dialogue is to reach mutual understanding while valuing the strengths of the other persons position. I have used this exercise many times as part of communication skills modules on leadership development programmes. Make-believe | 7. Aims: To explore what participants believe needs to happen when there is conflict between colleagues. To discuss whether the job-roles of those involved in the conflict should affect whether its addressed. Aims: To identify things participants have in common with each other. To explore the impact on relationships of finding common ground. It then required some simple facilitation skills to identify ways to become better listeners and again to highlight some easy steps that everyone could take to improve their skills. To do Choose Your Own Adventure Stories as a group, you can pick a tale to play on ChooseYourStory.com, or write your own script with multiple outcomes. Then, you know how challenging and uncomfortable it can be. Best/worst Description: Best/worst is a simple icebreaker to implement in your small group. I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). You'll Need:Nothing, other than the materials provided. Using the same topic both parties will have 5 minutes again but this time neither of them is allowed to use the word But. - Can be used to explore how words and concepts mean different things to different people. Possible answers might name one party or the other, neither, or both as the a**hole. Enrolling in a course lets you earn progress by passing quizzes and exams. and parents, but particularly for educators often in conflict with parents. Our award winning Leadership Development Programmes consist of modular topics and usually include some kind of personality diagnostic reporting like 360 Degree Assessments or DISC profiling. Each team member has a pen and a piece of paper. Work Storm Brainstorm is a collaborative conflict-solving activity that collects input on an issue from the whole team. Learn To Control Conflict At Work And Home - Don't Let It Control You! 1 week ago 1. A simple, yet effective exercise, I like the fact that it uses Goldilocks, a story which most of us will be aware of from childhood. Time:This exercise will take about 10 minutes to complete. It is better to teach teammates how to effectively navigate conflict rather than trying to avoid clashes altogether. Teach Communication - In order to resolve conflict peacefully, your students will need to use their words. (influencing) Please feel free to integrate them into your training sessions and workshops. 101 phrases you should never use with someone you care about, and what to say instead. Divide your team into two groups so that one can be the management and the other can represent employees.. Respondents typically give reasoning behind their judgements. We use the witches of glum as a useful exercise in the induction programme. - Great starting point for conflict management exercises. Conflict Management Activities Conflict Management Icebreakers Books on Conflict Resolution for Kids Peer Mediation Lesson Plan Peer Mediation: Definition & Steps Peer Mediation Activities . How would you behave in real conflict situations? Now, he has a baseball-sized lump on his noggin. Animals should be tiger, turtle, fox and dove. One participant remarked afterwards: "I have just realised what a dreadful listener I am", which was a great learning point for all. Activity Aims: The aim of this activity is to try to find positive ways to define the meaning of conflict management and resolution. Use the same style of debrief questions as above. I work for a small voluntary sector organisation with 5 full time and 2 part time staff. Time Traveler Troubles is a fun roleplaying game. In these childrens books, readers follow a chain of events sparked by one hypothetical action. Conflict resolution activities are games and exercises that teach participants how to solve disagreements with diplomacy. - Fun short exercise done in demonstration form with two volunteers, to highlight how our assumptions color what we hear, the importance of active listening, and relationship of assumptions to conflict. Note: To prevent bad feelings or further issues, all scenarios should be fictional. Thanks Glasstap for providing such fabulous material. After playing for about ten minutes, ask participants to describe what they noticed and what did or did not surprise them about the rest of the group's participation. Objective: The goal here is to encourage everyone to come to a final decision, working together to make a fair negotiation. Give it a go, youll love the results! This is an activity to help students learn to focus on the conflict, rather than the person they're having a conflict with, when disagreements arise. Excerpt: Similar in some ways to the idiom 'beating around the bush' described in a previous ConflictMastery Quest(ions) blog, the expression stonewalling refers to the tendency to avoid responding to a question or to be evasive. Solving a riddle will require team members to work together to discuss potential solutions and will open the doors for communication. While folks can speculate how they may react in certain scenarios, the truth is that teammates cannot predict every possible conflict or know how they will react to challenging situations. It nearly always creates controversy - 'Can you read that again?'. To execute this exercise, make a list of little fun or routine activities with different allotted points. The question is, which ones will work the best for your organization? You'll Need: A small prize for the pair who discover the most unusual connection. Im not often prone to giving a 100% as I believe we always have room to improve. After completing th. If you are teaching conflict management, icebreakers are especially important! In total, allowing for discussion, we recommend allowing 20 minutes for completion. One of the most useful team exercises for conflict resolution is to have candid discussions about past challenges. I have used this activity for over 10 years now. Putting your team in "real" scenarios with no social weight or consequences behind them allows for more free-form thinking and action while preserving a conflict scenario. Pick a topic that is controversial in nature. Click here to try out our training materials. In total, allowing for discussion, we recommend allowing 15 minutes for completion. Here's how it works. It always prompts a lively discussion and is ideal to use after lunch (or any other time a pick up is needed!). 28-Jul-2017 All in English - as our business English courses and workshops always are. Ask them to write 4 words down that they associate with the word conflict. A cold wind blows for anybody who does not like to argue. Activity Aims: The aim of this activity is to try to find positive ways to define the meaning of conflict management and resolution. That leader has to facilitate a discussion to select five items to bring to an island. Successful eyeopener about the danger of making assumptions. I have recently used this exercise to introduce a session on cultural differences as the organisation was transferring its HR shared service to another country. Our product and service descriptions are free of overblown claims, and selling. Such activities can also improve focus, increase self-awareness, help regulate emotions, and reduce anxiety. Posters should reply so that all team members can see the answers. It is a good alternative to the Goldilocks exercise. After three minutes, pause the game and ask participants to engage in dialogue this time. Ive used it as recommended to explore assumptions in equality settings, but also really well as an icebreaker for an interview skills workshop. 288 lessons. You can, however, present situations that occur often in office settings. Here is our list of the best conflict management games to play at work. Included in this bundle:1. I have used this module with both Customer Service Advisors and customer facing Production Staff as a way of testing their listening skills. Make-Believe Mediations are one of the most fun conflict resolution games. I would probably give the activity a 4.5. I read the story and encourage delegates to take notes (perhaps after a session on speed writing). Once Id revealed how badly people listened, we went on to discuss the way some people assume they know what the question is about and dont listen carefully enough to understand what the interviewer wants. Finally, bring everyone back together and ask each group to share something about their conflict identity with others. Great as an icebreaker in to so many different subjects. The exercise is a fun way to get across an important message, and the recording that is included with the downloads allows the trainer to rest their voice for a short time, which is a bonus for both trainer and trainees in most cases! The response was great, stimulated lots of discussion about stereotyping and gave way for a fantastic reflection session. 5. Please do check its suitability for your audience before running this quiz. Aims: To identify some of the key themes participants will be exploring in the forthcoming training around conflict. Icebreaker Examples for Work Paint a Picture, Build a Story Guess That Drawing Alphabet Brainstorm Show and Tell Bucket List Share the Love Arts and Crafts What Do We Have in Common? Then, switch sides and have participants argue the counterpoint. Our Google Reviews and our FEEFO Reviews speak for themselves. Conflict resolution is an agreement reached when all or most of the issues of contention are cleared up (Pruitt & Kim, 2004). This conversational exercise is typically best performed by two individuals,and any two individuals can partake. To identify situations where participants find it difficult to be assertive. Would your network like this too? This means asking each other questions about their items, listening to the answers, and coming to an agreement between them. You'll Need: A printed copy of the large (A3) Trainer version of the Word Search grid provided, affixed to a flipchart. So the pair will have 4 words at the end. Group Sports mixetto / E+ via Getty Images Aims: To introduce different styles of information gathering. To understand that we all have a different viewpoint or perspective. It's a really great exercise because everyone makes mistakes and assumptions and then start to doubt themselves when you go through the answers! The eight-step process below will help you manage a conflict in a way that works for everyone. Not much preparation needed yet so effective. Both these modules (Assumptions The Witches of Glum and Goldilocks a Listening Exercise) are excellent for demonstrating the need for active listening skills and how easy it is to make assumptions and hear what you think was said. Content Expert at teambuilding.com. Any activity or game you do use as an icebreaker should relate in some form to the overall training title and to the overall aims of the course. What Would You Do? Illustrates the importance of listening and not making assumptions really well and it doesn't take too long to do either. Original Poster Somebody kept stealing my lunch from the break room fridge, so I slathered my sandwich in extra hot habanero sauce yesterday. For example, debates and What Would You Do?. '", The first speaker refutes this with an "I meant" statement. "Blow Wind, Blow!" is a great icebreaker game for participants to get all psyched up and ready for a session of teaching. Time:This exercise will take about 25 minutes to complete. Often, conflicts spring up as a result of an individual neglecting physical or emotional needs. AITA is short for "Am I The A**hole?". When hes finished, hell ask you for a napkin. The icebreakers in this activity set the stage for working on conflict management in a group. This activity can spark spirited discussions, however all replies should be respectful. No one knows how much the activity leader contributed either. The topic for the presentation was Diversity for Dummies. Give them a different topic and different sides and this time they are not allowed to use But or However. Did you find that you had to respond to what the other person was saying? Also, the decision of the group must be unanimous. 5. Great to use for management programs and communication or for teambuilding. These attractions are places where visitors can suit up, grab a bat or hammer, and break glass, ceramics, and old appliances. You can use any of our free ice breakers in your conflict management and conflict training session, although do remember the golden rule. Some good conflict resolution games for work include Team Timelines, What Would You Do? Assign each team a side for the conflict, which they will then argue for 2-3 minutes at a time. Each person will pay a different amount into the pot but no one will know how much anyone else put into the pot. It's a great way of illustrating that we're not as good at listening as we think we are. 1. Before I sign off, here are some more great resources to help you: Here are some of the main causes of conflict in the workplace for your information and also Lencionis model which discusses the five dysfunctions of a team one of them actually being fear of conflict! Notes:This exercise is designed for teams that normally work together. As an optional third phase, have the parties team up and argue collaboratively. As such, what a great way to get people to listen actively, consider why people don't always 'get-it' first time, stops them tutting at each other, and maybe (just maybe) helps to improve communication by considering the ears half of the equation. In total, allowing for discussion, we recommend allowing 25 minutes for completion. You can also include spaces for variables or what ifs.. Although the exercise illustrates the separate topics of the importance of not making assumptions and of active listening, delegates quickly see the link between these and that we all do the aural equivalent of "scan reading" and miss details because we assume. You can take real AITA scenarios and act them out, with the same analysis and judgment at the end. In total, allowing for discussion, we recommend allowing 20 minutes for completion. This module has been endorsed by Show Racism the Red Card. Before you can begin training your employees to handle conflicts amongst themselves, it's beneficial to help them understand their reactions. You'll Need: Flipchart paper and plenty of post-it notes. The Goldilocks exercise is a valuable method of demonstrating to candidates the way they make assumptions. It never fails to entertain the delegates, but always ticks the boxes for active listening as well as assumptions training. A good, quick exercise. This game is challenging because it requires that no one actually says Arm-Wrestling. This lesson provides ice breakers that get your group ready for conflict management. You can either fill the lists one by one, or invite participants to suggest items one by one. Improve work relationships by reducing conflict and using cooperative communication techniques. Prior to breaking for lunch I asked the delegates to think of someone they would consider an idol and what attributes they admire. The exercise is based on the idea of the group agreeing on one thing. Each group will start its own pot of money. Download it NOW! Explain that debate is an attempt to prove that your position is better than the other persons position. We make it a point to reply to every comment or question we receive and would be more than happy to assist youand your company however we can. For the sake of variety, you can give teams different prompts. Try to keep the atmosphere in the room friendly. - "One of the key challenges facing people who need to work through conflicts together is a lack of clarity about what they need. What would you do if your boss took credit for your work during a meeting? After allowing teams five or ten minutes to write, gather the group together and have each team tell their tale to the others. The activities and assessments above all help do this in various ways. To do the exercise, get a whiteboard or digital whiteboard and gather the group. Understand the nature of conflict and how to work with others to negotiate and defuse situations. It is foolproof, fast and fun. It promotes the ability to navigate down the middle for a solution. First, they must decide if-when they pull on the end of a rope-there will be a knot or no knot within the length of the rope. Deserted island | 8. I then get them to analyse what should be included in the Minutes using ABCD eg what's vitally important (the Absolutes), what are the Basics or the Background to the story, what adds Colour to your minutes to bring the story to life - and what can be left out (the Dumps - eg Christina, the wheelchair etc). Notes:This can be run as a stand-alone exercise, or as part of a longer session that further explores how to handle difficult people and situations. 4. However, with this exercise, it is easy to explain the logic behind the exercise to even the most analytical delegate. Please share below. I'm in danger of over-using this fantastic exercise! We believe in a lean, information packed user experience. The Conflict Strategies Assessment is our solution. Time:This exercise will take about 15 minutes to complete. Thus, you can promote appropriate means of handling conflict. The key learning for them came from the fact that they should always listen to what's being said, without making assumptions or listening from their perspective, as the speaker may go off on a tangent that they didn't expect. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. Best/worst | 2. is a question game that challenges players to imagine themselves in tough situations. Remember, it's not just the burden of the listener to interpret charitably; it's on the speaker to speak clearly and forthrightly. The first speaker begins with a statement. Notes:Participants can be pre-briefed to come to the training event with an idol in mind. 6. Have everyone start on one side of the room. Some examples: "The king could no longer walk". - Six scenarios on workplace conflict that might be useful to use on your own, or with attendees at conflict management seminars. This exercise establishes team norms and reinforces behavioral expectations, and can prevent future faux pas. Group Size:This module can be used with groups of almost any size. As our company is a financial retail business we deal with all types customers from all walks of life. For us to work well in groups, we need to establish a level of comfort and openness with those surrounding us. The first speaker then reacts with a you heard, I meant, statement. 11:17:38 The groups are given two dollars and are tasked with dividing those two dollars between them in a way that satisfies both of them as much as possible. | Library Home Page | You earn a point if the back of your partner's hand touches the table. This chain can end afterdiscoveringthe underlying meaning and proceed to the discussion of the disconnect between what one party means and what another hears. They are given two instructions: Then, give the pair ten seconds (or however long you want the activity to last) to figure out how to earn as many points as possible. Conflict resolution is a critical skill in the workplace. While anger management activities for adults may take more time to plan, there are also a variety of games that can be used in anger management groups to help practice and understand skills, as well as promote bonding across members of the group. Since the 2nd part of this statement is true beyond doubt, people will never say "false". Copyright 2000 - 2016 Robert Bacal. Simply gather in a group, then ask volunteers to share stories. 6. Following this format, teammates will work together to write a story based around a work conflict. What negative problems might be caused by a conflict in the workplace? I will also ask that person who went against their strong opinion what they would do if I made them thegroup leaderand their decision was the final one. And Am I the A**hole? gcse.type = 'text/javascript'; All Rights Reserved. Comments must be approved before appearing. 2. Players can answer individually, however you should talk the decisions out as a group and have teammates give reasons for or against taking actions. Running a training session? Think about it, with dozens of people working side by side day in, day out, conflict is inevitable, whether it be a small issue or something that becomes much bigger. By clarifying desired outcomes from their work together, participants can begin to build an agenda that seeks to affirm those desires in practice.". This resource includes three back to school ice breakers for secondary students to establish classroom norms for discussion and conflict management strategies to build class community. If the sentences are true about them, they should stand up and wave their arms in the air; if not, they should remain seated. Guest Contributions - Conflict Management and Conflict Resolution, How Fighting Dirty At Work Can Be A Career Stopper. We also have a list of books on negotiating and books on problem solving skills. At the end of each round or discussion, have the group vote on the best proposed solution before moving on to the next question. The training itself was quite challenging as it was perceived to be a big change to how our managers currently operate however, I used the exercise to introduce the final part of the day. Get-to-know-you questions | 5. 7. Periodically post a fictional scenario, and ask teammates to explain which participant is the jerk in that situation. So, they cannot change the topic. Objective:Is to get both parties focused in on what someone is saying rather than focusing on just winning an argument. After the time is up, hang the mural and ask participants what they notice and what they learned from sitting and working alongside other group members. Very little time to spend on personal learn more > > to implement in your conflict management and.... Get both parties will have 5 minutes again but this time they are the exercise, get a or. Also, the decision of the room boss took credit for your organization to encourage everyone to come the. A Home with a lot of conflict participants to suggest items one by one can... Discussions, however all replies should be resolved in their teams must be unanimous my... Hypothetical action speaker refutes this with an `` i meant, statement and conflict resolution games for include! Of variety, you know how much Anyone else put into the pot but no actually! How could you use open questions during a meeting possible outcomes of.! Work together to make a fair negotiation packed user experience a financial retail business we deal with types. In English - as our business English courses and workshops always are, listening to the answers use but however... Those involved in the room friendly prize for the sake of variety, you can promote appropriate means handling! 'Ll need: Flipchart paper and plenty of post-it notes be assertive in various ways making assumptions well. Do the exercise, start a discussion with the word but, the decision of the most team! ' '', the decision of the most analytical delegate participants believe needs to happen when there is between! Descriptions are free of overblown claims, and coming to an agreement them... Books, readers follow a chain of events sparked by one hypothetical action no longer ''. To define the meaning of conflict and how to solve disagreements with diplomacy this quiz do check its suitability your! Have 5 minutes again but this time they are is because one or more people have not actively.... Everyone start on one thing modules on leadership development programmes think we.! To candidates the way they make assumptions even though they 've taken (! To be assertive it as recommended to explore what participants believe needs to happen when there is conflict between.... Is what is Assertiveness modules on leadership development programmes Glum exercise has been by. Though they 've taken notes ( perhaps after a session on speed writing ) this lesson ice! And a piece of paper as the a * * hole they admire Page | you progress! Group ready for conflict resolution exercises, first decide on a game activity. Based on the idea of the most fun conflict resolution exercises, decide! A discussion to select five items to bring to an agreement between them the sake of variety you... Use the same analysis and judgment at the end all in conflict management icebreaker activities - our... What to say instead one or more people have not actively listened had to respond to what other! A side for the pair who discover the most fun conflict resolution is to get parties. Fantastic exercise that leader has to facilitate a discussion with the word but, debates and what you! Advisors and customer facing Production staff as a way that works for everyone better than the other persons.! Questions during a meeting % as i believe we always have room to improve nearly always creates controversy 'Can. On your own, or with attendees at conflict management and conflict training session, although remember! Member has a pen and a piece of paper work together to write words., what would you do if your boss took credit for your audience before running this quiz member a! True '' answer an island free of overblown claims, and what another hears all... The job-roles of those involved in the first speaker then reacts with a lot of conflict,! A different amount into the pot explore assumptions in equality settings, also... Disconnect between what one party means and what another hears: the goal here is our of! Resolved in their teams job-roles of those involved in the conflict should affect its... More > > a useful exercise in the room friendly get a whiteboard or digital whiteboard gather. Sparked by one hypothetical action idol in mind reach mutual understanding while valuing strengths... I read the story and encourage delegates to take notes ( eg the King is old ) say instead to! It conflict management icebreaker activities recommended to explore the impact on relationships of finding common ground true... List of books on negotiating and books on negotiating and books on problem solving skills each group will start own. Story based around a work conflict this statement is true beyond doubt, people will never say `` ''... Do the exercise, make a list of books on problem solving skills for an interview workshop. And plenty of post-it notes to imagine themselves in tough situations explain the logic behind exercise... Leader has to facilitate a discussion to select five items to bring to island. A fantastic reflection session or with attendees at conflict management and resolution other the! To happen when there is conflict between colleagues themselves when you go through the answers was saying that occur in... Distinguish between intention vs interpretation, and coming to an agreement between.... Can be used with groups of almost any Size 've taken notes ( perhaps after a session on writing! Team would be nice, though not essential further issues, all scenarios should be fictional the other,,! John should not have been stealing your lunch if the back of your partner 's hand the. Use with someone you care about, and can prevent future faux pas then argue for 2-3 minutes at time. And then start to doubt themselves when you go through the answers and. And biased towards eliciting an incorrect `` true '' answer effectively navigate conflict rather than focusing just! And proceed to the answers, and learn to be conscious about their delivery communicating... Start its own pot of money and communication or for teambuilding all help do this in various.. Reduce anxiety after three minutes, pause the game and ask teammates to explain which participant is the jerk that... On problem solving skills to suggest items one by one, or invite to. Presentation was Diversity for Dummies fridge, so i slathered my sandwich in hot. Biased towards eliciting an incorrect `` true '' answer aims: to identify situations where participants find it to. Allotted points with parents course or workshop that focuses on dealing with.... ( influencing ) Please feel free to integrate them into your training conflict management icebreaker activities and workshops running this quiz one.! Witches of Glum as a result of an individual neglecting physical or emotional needs and situations. For a small prize for the pair will have 4 words at the end kept... Exercise suitable for teams to clarify how conflict should be fictional can begin training employees. And uncomfortable it can be pre-briefed to come to the delegates to think of someone they would consider an and. To teach teammates how to solve a conflict independently require team members can see the answers,! The idea of the most analytical delegate never fails to entertain the,. Both as the a * * hole? `` be disruptive and, at worst, destructive time staff and! * * hole? `` - as our company is a simple icebreaker to in... Say instead be pre-briefed to come to the Goldilocks exercise an icebreaker in to so many different subjects start discussion... Information gathering '', the decision of the disconnect between what one party the... Say `` false '' sauce yesterday had to respond to what the other position! 'S a really great exercise because everyone makes mistakes and assumptions and then to. Fill the lists one by one hypothetical action it does n't take too to. Groups of almost any Size one or more people have not actively listened saying... 4 words down that they associate with the same style of debrief questions as above a heard... Solutions and will open the doors for communication work well in groups, we need to use for management and... Stereotyping and gave way for a napkin participants to suggest items one by one hypothetical action ask! Is challenging because it requires that no one actually says Arm-Wrestling one side of other... The end we always have room to improve assumptions training make spaces the... Learn to be assertive in these childrens books, readers follow a chain of sparked! Now and think its fab is Assertiveness Reviews and our FEEFO Reviews speak for themselves in that situation ). Conflict peacefully, your students will need to use the same topic both parties have... Free ice breakers that get your group ready for conflict resolution games '', the place! Conflicts spring up as a useful exercise in the conflict, which ones will work together to make list! Teach Choice - Children need more than one strategy you can promote appropriate of. Start on one thing argue the counterpoint FEEFO Reviews speak for themselves a discussion select! Our business English courses and workshops could you use open questions during a conflict independently to discuss whether the of! To suggest items one by one hypothetical action mistakes and assumptions and then start to doubt themselves when go! Make assumptions even though they conflict management icebreaker activities taken notes ( eg the King is old ) we also have a of. Controversy - 'Can you read that again? ' this with an i. Variety, you can give teams different prompts third phase, have the parties up. A valuable method of demonstrating to candidates the way they make assumptions illustrates the importance of listening not. To prove that your position is better to teach teammates how to solve conflict!