When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Invitee B purchases the two seats they were assigned at step (b). Are there any events I can't use my Ticketek Gift Voucher for? What happens if I purchase multiple tickets and haven't received them all? chevron_left. Do the Ticketec accept companion cards for the disabled people, and if yes how can we book the tickets for ACCOR stadium Monster Track Jam? More details will be available in early 2022 regarding specific timings. No, for the first release, the app will only be an iPhone app. You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Restricted view refers to seats that have restricted viewing of the stage or event. Yes Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). They will be assigned the next two seats along (next to Invitee A). Enter the required information in the fields provided. Can I forward my Mobile Ticket to a friend? Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . How much are the tickets for Guy Sebastian in Tamworth on November 1st 2022? There are no guarantees. . How to buy visitor tickets. How do I find my tickets once they are in Passbook? Im 28 this year. A family ticket in the same section costs $159. So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. Can event notifications and location services be turned off from the Ticketek app? If your session time expires, you will receive a notification and will be required to access the site again. Gold. Child / junior age range: 12 months - 13 years Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Can I request a refund if I change my mind about attending the event? No. thetempest22. Will mobile tickets be removed from the Ticket Wallet after an event? You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Many events have reduced price children's tickets. How do I unsubscribe from My Ticketek emails? https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Now I have been told I can't transfer them into my daughters name without going to the concert myself just to show ID to let them in as I was the one that brought the tickets. All children regardless of age must be allocated a ticket to attend. Your region is identified by your IP address. Will the Mobile Ticket scanners at venues work through phone covers? 12 months and under. Buy guaranteed tickets for sold out events at a fair price. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. Overall my experience proves why the App has a less than 2 star rating. Children aged 4-14 as at 1 January 2014 are eligible to purchase a junior ticket. To do this, please check the 'keep me signed in' box when you log in. Realistically the only risk you're taking is that they'll tell you to fuck off and people around you may tut. No, you cannot redeem your Ticketek Gift Voucher for another Ticketek Gift Voucher. Anyone brought a nrl gf ticket and not received it but been charged?! Has anyone got any ideas on what I can do? Refunds must be requested no more than 60 days after the event date. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. How long are Ticketek Gift Vouchers valid for? Concession and Children's ticket entitlements vary from event to event. How do I find out the expiry date of my Ticketek Gift Voucher? For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. 2) Post-show meet & greet with conductor Jessica Gethin and members of Disney 100: The Concert cast See the Sky Blues in action and enjoy the excitement and drama of Sydney FC games. The Ticketek call centre is based in South Australia. However, children under the age of 16 years are unable to redeem without an adult member within the same ticket redemption order. Can I use text or download images, photos and videos from the site? Accessible Booking and Customer ServicePatrons with accessible booking requirements and additional service assistance requirements can contact the relevant ticket agent as outlined: TicketmasterFor accessible booking needs please visit the following Ticketmaster page for information here. What are the reasons I can request a refund if I have purchased Refundable tickets? Find Tickets. Please visit our venue site and search the event . The website only allows one invitee from a group to purchase at a time. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. I also purchased ticket insurance. chevron_left. The listing will provide details about any age restrictions . By clicking this link, a web page will be displayed containing your ticket. If you would like your event to be one of these, we would love to hear from you. For security purposes, you must still enter your password when purchasing or updating your account details. If you have purchased concession tickets, you are also required to present a valid concession card. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. How do I save my credit or debit card details? comments sorted by Best Top New Controversial Q&A Add a Comment . If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Box Office Hours. Tickets sales at the box office are subject to availability, from the Ticket Sales outlets at Gate 1 and Gate 3 only on the day of the event, these outlets open approximately 15 minutes prior to gates opening for Gold Coast SUNS events. I checked with AFTERPAY and they confirmed acct is ok, so it appears the problem is with the Ticketek site. What's the age limit for junior tickets? What age is junior ticket? Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. Sign In is displayed at the top of the 'My Events' section. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. How many tickets can be delivered by Mobile Ticket delivery? We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. daily Guest Ticket purchases. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Get your tickets from Ticketek. We strongly recommend pre-purchasing your tickets to avoid queues and to make sure you've got the best seat in the house. What is the age limit for a child ticket and are these available in all price categories? Can I use more than one Ticketek Gift Voucher in the same transaction? At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Persons aged 15 and over as at 1 January in the current year are classified as an adult, unless they hold valid Concession identification. Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. Sell tickets directly from your Ticketek Account. Children between the ages of 12 months - 13 years are required to hold a Junior ticket. Select an event category type from the Genre drop-down menu and click 'GO'. I also purchased ticket insurance.I applied for a refund in August but have not been contacted. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). How much are tickets to State of Origin Game 1? In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. What are the terms of concession tickets? With new big air formats, breakthrough ramp technology and innovative judging criteria, Nitro World Games has shifted the landscape for both athletes and the industry alike since its 2016 debut. Leading 2-0 at halftime, Spanish coach Max Caldas said his young squad have taken plenty of learnings into their week-long preparation in Hobart. . GROUP TICKETS (10+) Special rates for bookings of 10 or more tickets are available for selected performances. Buy your tickets for Sydney FC's home ISUZU UTE A-League matches now. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. How do I update my credit or debit card details once they have been saved? I have sent 3 emails asking if there is anything they can do so I don't have to waste my time going to the Adelaide oval and back. In addition, during Adelaide Festival, the Ticketek Call Centre will also be open: Sundays (5, 12, 19 March): 10am-4pm. How long are my friends seats placed on hold? However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e., Adult members can only purchase an Adult final ticket). Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Group discounts may be offered but do not apply to all events. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> Tap "Add to Passbook" at the bottom of your mobile ticket. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. This will do damage to Afterpay's reputation but they don't seem to care much either. Brisbane Roar ticket prices - pre-purchased per game. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. details of the event including: name, date, time and venue. Ticketek don't answer their phone. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Be dazzled as a cast of Australian musical theatre stars, the Perth Symphony Orchestra and maestra Jessica Gethin bring your favourite Disney animated film scores to life. Is there anything special I need to do when I get to the venue to scan my mobile? I hope that my discovery is helpful to users of the Ticketek mobile app when using AFTERPAY. Held seats are sold on a first-in basis. General Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm A child under the age of 3 is considered a lap child. The league was founded in 1979 and is currently contested by eight teams; seven from Australia and one fro Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. Will the event be reserved seating or general admission. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. It's nearly $400 worth of tickets.They advised not to keep emailing but there is no phone contact either.The show is in 2 weeks time.I dont know what to do. Press J to jump to the feed. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Limitations on number of tickets purchased. 1 - 15 years inclusive. Why is your site permanently unavailable. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. The Box Office will open 3 hours prior to the event start. Find Tickets. Find game schedules and team promotions. The Companion Card program is applicable at all AFL Venues. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Invitee B starts purchasing two seats from hold. Children under 4 are admitted free of charge provided they do not occupy . Little lights on the turnstiles used to flag them that you were trying to get through on a concession or junior ticket. Why does Ticketek want to access my Facebook details? No, refundable tickets can only be selected during the original purchase. Presented by: After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. There are over 20 circumstances you may request a refund. You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. endobj Accessible Seating Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. Ticketek Terms and Conditions of Sale. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. VIP PACKAGE: This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Online, you can find . drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. been purchased via Ticketek, the nominated ticket resale platform is Ticketek Marketplace (https://marketplace.ticketek.com.au/). You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. At this time Ticketek NZ cannot post tickets overseas. What are the accepted concession cards? Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. Any junior without a pre-purchased $0 ticket will not be permitted . Ticketek may charge a reasonable fee for the replacement of tickets. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? National Rugby League - Rabbitohs. TicketekFor accessible booking needs please visit the following Ticketek page for information here. General Terms and Conditions Methods of collection and/or delivery will be available when choosing your collection/delivery details. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Additional Information: Disney 100: The Concert is approximately two hours plus intermission. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? My gripe is that a hint should have appeared to define the incompatibility, rather than telling me to check details and try again later. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. Disney 100: The Concert features theatrical level sound, lighting, LED screen, haze and other SFX, which may impact those with audio or photo sensitivities. We sell tickets on a "next best available" seating system. Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. No, you can continue to use your mobile ticket. My Ticketek Gift Voucher has no Voucher ID? junior tickets are $18.52 and family tickets average out at $17.90 per each family member in a family of four. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. Has anyone been able to get their Ezy ticket reissued with a new code? Sat 11 Mar 2023. Find Tickets. 2022/23 Season. 2022 TOYOTA AFL PREMIERSHIP SEASON - TICKETING INFORMATION. chevron_left. Ticketek Contact Centre. . When tickets are no longer available the event will be displayed as Allocation Exhausted.". - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. <> Please try again, or try reducing the number of tickets you have selected. The email may have been filtered by a spam filter. You can access specific privacy information for Friend Spotter . If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. If you selected to have all tickets sent to your mobile phone, make sure these have been forwarded on to everyone in your booking, Before arriving at the event open your Ticketek Text message, Once your message has been opened, click on the link to reveal your Ticketek mobile ticket in preparation for scanning, Ensure the back-light on your mobile phone is turned up to aid the speed of scanning your Ticketek mobile ticket (see the manufacturer's manual for instructions.). You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. When can I request a refund if I have purchased Refundable tickets? The 2023 AFL season will be the 127th season of the Australian Football League (AFL), the highest level senior men's Australian rules football competition in Australia, which was known as the Victorian Football League until 1989. It doesn't say anywhere on ticketek lmao . No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. NRL Travel packages are non-refundable. If you're not signed in already, you'll be asked to sign in (or register) now. No. The 2022/23 A-Leagues season has arrived with 13 blockbuster Melbourne Victory home games at AAMI Park. The email account that the message has been sent to is full. Adelaide Oval is back at 100% capacity for 2022! https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html How long did it take for your response on Facebook? ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. how do I contact them. On some occasions seats are released closer to the event. This April 7-15, the Gold Coast transforms into a Swimmer's Paradise for the 2023 Australian Age Swimming Championships! Updated on July 10, 2022 By england county cricket 2022 live score coconuts by matisse sandal slides By england county cricket 2022 live score coconuts by matisse sandal slides to collect tickets. You will get an error message if you enter the Voucher ID incorrectly. I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: Centrelink issued: Pensioner Concession Card (PCC)*, Department of Veterans Affairs card or Department of Veterans Affairs issued Pensioner Concession Card*, Full time secondary or tertiary student cards**, Centrelink issued: Health Care Card (HCC)*. You can purchase and reserve tickets in any combination up to the ticket limit for the event. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. You are required to present your credit/debit card and photo I.D. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Children age 3 and older require a ticket. Super Netball: Fever v Vixens. Telstra Plus from time-to-time may provide access to pre-sale concert ticket offers ("Pre-Sale Tickets") which are offered and supplied by a third party ticket vendor (for example Ticketek Pty Ltd, Ticketmaster Australasia Pty Ltd, PROticket Pty Ltd) ("Ticket Vendor") and other experiences, to you. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. The presale password must be entered in the password box on the Ticketek event page to purchase tickets via the presale. 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