The green light indicates power to the smart plug. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. Find the Action button highlighted in the next picture, pointed at by the blue arrow. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. *Alexa,set bedroom light to cool white But youll need to add your device to the Alexa app to enable voice control. Why Does My Gosund Smart Plug Keep Disconnecting? Tap Confirm indicator rapidly blink on the screen and select Next. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Alexa devices run on your home WiFi network. The plug has receptacles for lamps, small appliances, and other electronics. DWYM is your trusted product review source. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. I have over 10 plugs and a few switches. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. Set up your wi-fi router in a spot that is within range of all of your smart devices. Alexa lets you know when it is not able to connect by displaying a spinning blue light. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. How To Connect Phillips Hue Bridge Without Router? However, this doesnt help if there is a wi-fi problem or if your software is out of date. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. It should automatically reconnect to your WiFi. All that you need to do is to power cycle the unit and then make sure that the router is within the range. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. Scan the QR code on the Gosund box. 2. Where is your Alexa device located? An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. Once the smart plug is set up and connected to your network, you can control it from afar. If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. But we recommend you use the Smart Life App as it has more features. Heres how to set it up and get it connected to your home Wi-Fi network. Open the Gosund app and sign up with your email address. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. Wait 3-4 seconds, then repeat two more times. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. Set up your account password. Here's a step by step guide: Thanks! 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Your device will work either under gosund or tuya. #Must Have. Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. See the troubleshooting tips above for more details. This may fix any settings/bugs obstructing the Wi-Fi connection. Learn how the long-coming and inevitable shift to electric impacts you. Can I share the smart device with my family? Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. You've changed your router or your internet provider. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. Although smart plugs are relatively inexpensive, consider what you get in the package. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. Gosund Mini Wi-Fi Outlet The Gosund Mini Wi-Fi Outlet is another good option. Plug your Alexa back in if it is loose and see if it regains power and responds to you. 2023 CNET, a Red Ventures company. After the fourth cycle, the bulb will flash, indicating that the reset was successful. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. In your Wi-Fi settings, select the SmartLife network. I have Gosund Plugs and all plugs and switches work fine. Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. Then use the Amazon Smart Plug again. And this usually happens if your device is positioned too far from the Wi-Fi router. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. Repeat three more times. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. Your Wi-Fi network's signal strength is weak. But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. You can use your Gosund account info to sign in. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. I don't want to return it. That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. Its important to consider size as youre shopping. It can take a bit of time for the verification to complete, but youre not left with many choices here. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. Compare Hubitat Vs SmartThings Which Ones Better? For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. That way, youre sure all previous settings are erased, along with any bug. Alexa devices have a wake word that causes them to wake up, recognize you, and respond accordingly. Check your Alexa device to make sure that it has power if it wont respond. (Find Out Now! More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. Insert the Gosund smart plug into the socket you want to use. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. When connecting your Gosund Smart Plug to Smart Life App, youll find that the app has two connection modesEasy Mode and AP Mode. Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. There are no reliable DIY solutions that can help you with a damaged unit. If all else fails, you can reset the smart plug to factory settings. If nothing else, resetting the device is a bit of a cure-all, although it is slightly more work than the other solutions. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; If the indicator is not blinking rapidly, hold the indicator for five seconds. Unplug the smart plug and restart your internet. If connected to a 2.4GHz network, skip this step to the next one. You can give each plug a name to make it easy to turn things on and off using voice control. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. For example, you may want to turn on several lamps in one room. Gosund is an Amazon . We then create one easy-to-understand review. I'm hoping it works sooner rather than later. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. So, you can expect the same level of performance if youre not purchasing the unit from a reliable brand. Red indicator means plug being in connection succeeded condition. Factory Reset Your Smart Plug, Router and Update the App. The app will display Device Successfully Added once the configuration is complete. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. Creating a smart home has never been easier. Some work, some do not. How to Fix Alexa 1. Press J to jump to the feed. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. Now Alexa discovers devices by the skill rather than herself. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. 3.Turn on Gosund devices and connect them with "Gosund" app; All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. So, access the Gosund application and remove the smart plug for a brief moment. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. The pairing/setup process is quick and easy. Repeat installation process. Oddly, my SMart Life plugs work fine though. If EZ pairing mode isnt working, switch to. 3. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. If you have an Alexa, make sure you choose plugs that will easily sync up to your smart speaker so that you can control connected appliances with your voice. *Alexa,brighten my livingroom light All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. You wont just want to manage your items when youre home. Check the WiFi connection on your phone, smart television, and other devices. Get free, zero-commitment quotes from pro contractors near you. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. The finishing is very nice and the footprint extremely small. Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. Lets dive in! 5. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. We won't send you spam. The maximum power changed as local voltage. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. 8 Top Smart Home Companies in the United States. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. If issues persist, contact Gosunds for customer support. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. Could Gosund just be down?? The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. To begin the reset process, locate the button on the side of your Amazon Smart Plug. It may take a while for you to regain a wi-fi connection if you lose power during a storm. This starts within your own home. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. I have a degree in Strategic Communication and experience working in both the account and creative spheres. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. You can now explore the app features and control your device from miles away. Thank you for your patience. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. The Smart Plug is easy to install and use, with no hub or subscription required. 2. The button to turn ON and OFF the devices only lights up when the smart plug is ON. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. Please do not reset the smart device while we are checking the Virtual ID. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. I didnt even have to download the Tuya app. Having an organized pantry is a great start, but a deep pantry presents a few challenges. But before you buy a smart plug, there are a few things to consider. Press J to jump to the feed. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. I get the same error message every time. " Tuya is working so use that option to confirm your device. Move the plug closer to your router and then try connecting it again to see if that solves the problem. *Alexa,turn on my plug When the indicator flashes quickly, hold the indicator again for 5 seconds. Starting with the bulb off, cycle the power on and off three times. How do I connect my Gosund smart plug to Alexa? After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. When prompted, enter the verification code sent to your email address. Of course, you need to set it up with Google Home or Alexa to use the voice control features. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. About Us | Contact | Privacy Policy | Linkedin | Pinterest. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. Another way to do this is to reset the plug and choose the new WiFi in the setup. Note: Depending on the app, you may lose some app data or settings with this approach. As a result, we can speak to how long these will last over time. In Google Home Assistant, choose Add Device under the main menu. I'm having the same issues with various plugs. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. Press question mark to learn the rest of the keyboard shortcuts. So be sure youre using the right Wi-Fi password. Online Tech Tips is part of the AK Internet Consulting publishing family. Smart plug not responding - 6 causes & fixes My Gosund plugs wont connect to my Alexas! On the next screen, select Add Manually and tap Socket (Wi-Fi). Look for a plug that will automatically sync up to your homes Wi-Fi so that you dont have to spend hours troubleshooting. But your vacuum cleaner or portable space heater might have a quibble. Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. Then, add the Gosund skill to your Alexa app. Turned on the Tuya skill and boom, works like new. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Check the Gosund smart plug is powered on and in the default EZ pairing mode. Same with my GoSund lightbulbs. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. Here's a step by step guide: 1.Download our "Gosund" app in google Play or iOS App Store; 2.Launch the app and register a new account (or login if you're already registered); 3.Turn on Gosund devices and connect them with "Gosund" app; 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then . Turn the bulb off for 2 seconds, then on for 2 seconds. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. Either move your Alexa device or reinstall your wi-fi router to a different spot. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. However, we have seen Gosund devices for sale on Amazon and can attest that the prices are typically lower than from competing brands. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. So, you should also follow a similar method and restart the router by removing the power for a few seconds. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. Check that Your Socket is Plugged into a Working Outlet, 2. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Get those "dumb" appliances working again. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. If energy consumption is a concern, shop for a smart plug that offers reporting on your energy use each month. If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. Incorrect Wi-Fi password. Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. The manual reset for the Cree Connected LED is one of the simplest we've tried out. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. 5.Download Amazon "Alexa" app from Amazon Market,Google Play or iOS App Store,and connect Echo with "Alexa" app; So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Re-adding the devices didn't work. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. However, errors do happen. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. 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