These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. $14.99. The winner's name will be selected in a random draw, after the closing date, from all correct answers received. We have extended our normal returns policy for the Christmas period. c. The initial payment for your subscription order will be taken at the time of checkout. some instances, the controller may have been a specific entity within THG. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office. We will have no responsibility for the acts/defaults of any other persons or companies. Phone: 0845 094 9889. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Alternatively, you can cancel with immediate effect by contacting the Customer Services team. Date of experience: 20 February 2023. If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund. Your account will show any previous orders youve placed. Not found the information you need? You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. What do I do? Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. In addition, we will process information about you in accordance with our Privacy Policy. protection. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. transferred within the THG group to a newly created legal entity as part of an What is the biological value of your Whey Proteins? The credit that stands to your Referral Scheme account is not transferable in any way. Gift vouchers, the Vitality range, and other specifically stated items are exempt from discount. The credit is not redeemable for cash. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. Youll need to click on the item and choose the cancel option. If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website. What should I do? I have lost a Gift Voucher. A brief summary that details the actual complaint. Absolutely, you can select a delivery address at the checkout stage. All Myprotein stock depends upon availability. Please refer to our Terms and Conditions page. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. Retailer website will open in a new tab. internal re-organisation. Get 50% Off Orders of $100+ Applying This Myprotein Discount Code. Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. b. . Gift Vouchers can be used to purchase any product on www.myprotein.com. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. MyProtein is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. Absolutely! You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. In these Terms Content refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile. Need some more help? This information is product sensitive and will vary on a case by case. Data privacy and security practices may vary based on your use, region . Jan 24, 2023. Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. If you are participating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash-back offers and/or any other promotions of this nature. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Safety starts with understanding how developers collect and share your data. The value of the gift voucher cannot be converted back to cash. Please double check the email you have entered! The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text). Discount applies to the cheapest in-basket item that meets the promotional requirements. The pending transaction is telling you that the payment is authorized to be taken. 35% OFF @ $50. Please send us a message through your account. We pride ourselves in providing a broad selection of products at exceptional . Only one prize will be awarded per household. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. Use is at our discretion and we are not obliged to use your Content in any particular way or at all. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw. To find out why, you'll need to check the terms and conditions of the offer. The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. You also have the right to request erasure The item I ordered is out of stock. Sign up for exclusive offers, tips & tricks. Updated on. Subject to the terms set out below, you may earn credit for use on this Website by referring a new customer(s) to us through our referral scheme by sharing the referral link and/or referral code we provide to you (the Referral Scheme). Use the enter key to expand submenu items. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. What extraction method is used for Impact Whey Protein? We will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Voucher is redeemed and/or used to make purchases on www.myprotein.com. *Please note that in order for a return to be eligible, it must be in pristine condition and raised within 30 days of receipt. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. Conversely, Impact Whey Isolate contains greater protein and less fat. Verified. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. To make any All orders have to be placed through your online account but theyre more than happy to jump right in and do it for you. Data safety. It's easy to make changes to your details, whether it's your payment information, password or address book. Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie! Please don't place a new order until you hear from us. You have 30 days from the date of receiving your order to initiate a return. Plus, we ship all items separately, making sure you get what you need as quickly as possible. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. No matches were found. Your right is to change your mind. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order. The prize cannot be exchanged, refunded or transferred. Follow the simple steps below in how to return your unwanted clothing: Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. No code needed. (vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Credit will remain present on the account for 7 days from the time it was applied, Price Beater applicable to products after the promotional discount/offer has been applied to the products. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Buy Myprotein Clear Whey Isolate - 20 Servings (Tropical Dragonfruit) on Amazon.com FREE SHIPPING on qualified orders Skip to main content . personal data based on legitimate interests and we have no overriding Discount applied at basket, excluding free gifts and other promotional items. Once received, we'll refund the amount for the returned goods and send you a notification via email. . If you don't want to receive our exclusive offers and promotions then you can log-in to your account and select the 'Email Preferences' option to make this change. Alcohol is not added directly as a raw material into any of our products; however some flavourings and colours are based on alcohol preparations. Where can I find your Terms and Conditions? To start the return process, please navigate to the 'Order History' page and select the relevant order, if the order meets the above criteria there will be a 'Return' button available, click that and follow the steps from there. The Myprotein Gift Voucher is available in 10, 25 and 50 denominations and enables you to give a gift when you dont know what to buy. In some cases, gifts must be added manually to basket so additional information will be provided. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. card payment is not processed successfully for any reason, we reserve the right We ship items separately to make sure you get what you need as quickly as possible. What type of fish are our omega soft gels sourced from? Who is the controller? Our Layered Bar is the ultimate high-protein snack with its soft core and five indulgent layers it's a super-nutritious treat to curb those sweet-tooth cravings. Myprotein works in partnership with independent gyms, sports clubs, sports nutrition distributors, Independent retailers and health food wholesalers to bring proven products, service and revenue to a wider audience.Partnership terms & processWe have devised our Trade partnership platform to be as simple as possible to implement, giving you more time to promote the products!Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Click on the order you want to view to find out more. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. Protection Officer by contacting us via the message centre in your customer Please double check the email you have entered! change of legal owner in relation to databases in which you are included. If the Referee is using a referral code, the Referee must enter this code at checkout. There are no price changes as a direct impact of Brexit. 3. No cash alternative is available. Any person who is an employee or an immediate family member of an employee of any The Hut Group company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. When you receive your item, you must check it as soon as possible following receipt and always before use. I have ordered impact whey protein *. Discount percentage decreases periodically over time, as stated. Once you place an order, the payment will show in your account as pending until we send the products to you. to reattempt to process payment within 48 hours. 4 installments of $9.99 with zip Learn more about quadpay Learn more. Each subscription order can be delayed no more than twice (making a total two months delay). These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Overview. . We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. Competitions are only open to residents of the UK (excluding Northern Ireland). Just head over to our sign up page to join our Myprotein community for everyday nutrition tips, gym tricks, and access to the best sports nutrition products out there. We researched this on Aug 3, 2021. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. Where you have purchased the goods or services as a consumer (i.e. Your dispatch confirmation email will list the items that have been sent. We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! Expiration date. Are there going to be any changes to shipping fees? There are currently no items in your cart. There will be no cash or other alternative to the prize offered and prizes are not transferable. Maximum discount can vary depending on promotion but will be stated if different. Shipping to other countries may still incur a charge. 10% 15%. pace at which THG has grown and advanced over the years and the successes weve We have made all the necessary changes to ensure that any products sent from the UK to EU addresses are delivered as normal with no impact to you. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. How do I make a change to my order? b. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund. Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. We will refund the original credit/debit card/PayPal account used to purchase the item. Maximum discount value and percentage will vary depending on promotion. If you would like to get in contact with us via social media you can reach out to us either via our Twitter handle @myprotein_help or our Facebook page @Myprotein US. Refer to our Returns Policy to find out how. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. The email you Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. which case please use the link you see at the bottom of the email. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. I have received a faulty item. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. Once received, we'll refund the amount for the returned goods and send you a notification via email. Your data was We reserve the right to not price beat if we feel the match is not a comparable and fair one, We reserve the right to remove this service at any time without notice, We are unable to price beat Myprotein products from third party suppliers, Price difference will be matched in the form of account credit. 9. Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. * kg (salted caramel flavor) from my protein official website on **/**/****.order number *****.order has been placed by making online payment. Subscribe my channel for more videos like this..Keep supporting. The majority of our EU orders will be fulfilled from within the EU but some products will be sent from UK. a. All of our decisions will be final and binding and no correspondence will be entered into. The original expiry date will still apply. Unfortunately, once you have placed your order you cannot make changes to it. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. You can choose to cancel individual items or the whole order. Free Gift at 350AED. a. Our Customer Service team is always on hand to provide support and guidance. First, they set out the consumer's statutory right to cancel in the UK. All products returned to us are checked by our Returns Department. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Don't worry, by heading to the log-in page and selecting 'Forgotten your password' you'll be on your way to getting it reset in no time! If you have any queries regarding these Terms then please contact us. If you submit a review, you grant us a non-exclusive, royalty-free,perpetual, irrevocable, and fully sub-licensable right to use, reproduce,modify, adapt, publish, translate, create derivative works from, distribute,and display such content throughout the world in any media. What do I do if I have ordered the wrong item? If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Myprotein is dedicated to providing the best-quality products. Please allow 28 days for delivery of all prizes. The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. Account. If you need any further clarification on this matter, please contact our Customer Service team through your account, who will be happy to assist you. Over charged on item inspite of BlueLightCard advertising of 50% off. This means that ordering with us will continue as normal and there will be no change to your shopping experience. l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. Only one discount code can be applied per basket. personal data, including the right to access and correct your personal data, Please double check the email you have entered! This means that you will be charged duties, tariffs, or taxes at the rate applicable in the clearance country these will be paid on your behalf by the designated carrier. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. Benefits. In most cases e. All orders are subject to availability. Check everything is correct and you're good to go! Shopping. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. If it fails, this is because the order is getting ready to be sent. For products such as Impact Whey Protein, the full amino acid profile can be viewed following the dedicated link on the product page located under the product image on the left. Our Delivery Information page can give you more information and timescales. If the item has been sent, then send a message through your account to let our Customer Service team know and theyll be happy to help. Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. or queries about how your data is processed or get in touch with our Data Value 51. Pro rata price beats are strictly at our discretion. You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. Can I return a product if I no longer want it? In the country in which your address belongs. any further reattempt to process payment by sending an email to the email Why am I having problems accessing the checkout? and, in specific circumstances, to transfer your personal data to another Head over to our contact page to get in touch with them now. Promoter: The Hut.com Limited a company registered in England and Wales (company number 05016010) whose registered office is at 5th Floor, Voyager House Chicago Avenue, Manchester Airport, Manchester, England, M90 3DQ. See our Returns Policy to help you get the order back to us instead. The Promoters decision is final and no correspondence will be entered into. Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. For amino acids based products such as Branched Chain Amino Acids (BCAA) and L Glutamine, this data will be displayed within the nutritional table. Why is it on the website? We're sorry to hear your code isnt working! You can email it to family and friends, or print it out to give to them personally. It was an important announcement about a 30% OFF @ NO MINIMUM SPEND. You have the right to object to your Use the tab key or shift plus tab keys to move between the menu items. d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. You can only use one voucher per order and no change will be issued if the full value of the voucher is not used in the order. We are always looking for ways to improve and would love to hear your opinions. You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. Videos like this.. Keep supporting to a newly created legal entity as part of an what the. 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