You can reach customer service at 1-800-872-7245. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. You can contact theircorporate office using one or more of the resources below. Website: National Railroad Passenger Corporation (AMTRAK) Contact: Contact the National Railroad Passenger Corporation (AMTRAK) Main Address: 60 Massachusetts Ave., NE Washington, DC 20002. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. A month later, Amtrak sweetened the offer to $200. Feb 28, 2023. If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. Learn from our experts with insider tips, read helpful suggestions, be inspired for your next trip, and much more! We also have future trips, because my surgery will be coming up. Copyright Coporate Office Headquarters -2023. Compare and book now! It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. Back to top. If youre looking to take the scenic route then this selection offers some of the very best views in North America. Also, I was not advised that the "train station" did not remain open during the day and had to wait outside in the cold because I arrived early. If I did my job as poorly as those crew members did theirs, I would be transferred or fired. Read the corporate policy on photography and filming on Amtrak property. *This post may contain affiliate links. Rating 2.1 See Also: Phone Number Preview / Show details NRPC 3107 (Rev. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. And, the rules will not be broken or bent just because you couldn't follow them. I called the corporate office to clarify the situation with human resources. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) Experience the Northeast by Rail with Amtrak VacationsWatch Now, First Aired: January 25th My name is Timothy Ceballos. The trip north From Solana Beach to Oxnard is 4 hours. The bedroom was filthy. 001-800-507-2738; Peru. A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. You need to speak to the Amtrak customer Relations department. Claim it and get a lot of features. The National Railroad Passenger Corporation (Amtrak) was created by the Rail Passenger Service Act of 1970, as amended (49 U.S.C. A two-week advance reservation generally offers the best rates. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Out-of-region and international . Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Amtrak has an average consumer rating of 1 stars from 208 reviews. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. I recently took the Capital Limited between DC and Chicago and had a wonderful time. Department you're calling Customer Service. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. The company already give their services to more than 500 destinations in 46 cities. Where is Amtrak Claims Office? CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. Corporate Phone Number: 1-202-906-3000. 800 062 1218; Panama. The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. Additionally, I'm sure he is not the first person to lose their identification while traveling and I cannot believe that Amtrak would treat someone this way. Find Corporate Office: Search. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. They put me off the train in the rain in Van Nuys. Do not go to the popeye in Richton, IL. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. 0800 266 0588; Brazil. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Not accommodating and customer service stinks, I think they hire miserable people who like to cause pain. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. The other patrons were only asked to go to the end of the car, our experience was much different. This will surely increase the credibility of your complaint. Please contact us for specific details, including requirements for passengers 15 to 17 years old who do not have their own ID. Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. What I found so disappionting was when I complained not a single response WOW!!!!!! He didnt take the time to show us whether it was to the left or right. 100% For International Visitors More phone numbers. Keep up the good work Amtrak! Our team verified all the information we provide in this article. The National Railroad Passenger Corporation (better known as Amtrak) is a for-profit corporation that operates intercity passenger rail services in 46 states and the District of Columbia, in addition to serving as a contractor in various capacities for several commuter rail agencies. By Phone. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Miami Field Office 8303 NW 37 Ave Miami, FL 33147. Myself and my family travel extensively. * . 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . Washington, DC 20002. . Washington, District of Columbia, US, 20002. Amtrak Business Office at 400 W 31st St, New York, NY 10001. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. See where the train. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. Find recent Amtrak company news! Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. World's Best for Corporate Office Info. Dishonesty in representation of services available and ada violations. Navigate phone maze to a human Just listen to the message, then wait. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. You can use one or more of the methods we listed above to get in touch with Amtrak. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. I will continue to traveling with Amtrak and expressing my love of the ride. Laura. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? 01-800 912 4668; Costa Rica. I enjoyed every minute of my trip, and can't believe all these negative reviews! Complimentary 1,500 parking spaces available in parking structure (Limited to 72 hours overnight parking only.) If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. Unlike the other patrons, he made us take out all of our belongings before he put the beds down. Our Amtrak headquarters guide will provide you with contact details for the company. or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. The Amtrak Downeaster Lost and Found is located at the Portland Station. Phone Number: 1-202-906-3000. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. My email address is [protected]@gmail.com. Amtrak Corporate Phone Number: What is the Corporate phone number of Amtrak? This complaint was posted by a verified customer. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. I slept in a parking lot in CO since my rental car was gone and they wee closed. Submit a complaint and get your issue resolved. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Submit your email to receive the latest stories and expert advice I was not assisted on the train with my luggage and was not told where to place my luggage. Train also 10 hours late which meant we payed for a hotel room and a tour of Seattle which we couldn't use. She did so and as the representative at the train was about to allow my son to board, the ticket agent rolled up on a golf cart telling them that this was illegal and that she had cancelled the ticket. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. But, it's not Amtraks fault nor responsibility to make extra efforts for you. It was founded in 1970. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . 47% Reservations & Customer Service +1 215 856 7924. Exciting escapes to a breath-taking national park or spectacular city destination. I plan to travel Amtrak again in the future. I'm so sorry others have not had good exeriences. Q: What are the coordinates of the Amtrak Headquarters? . Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. How To Contact Amtrak Corporate Office Headquarters HQ. Except for delays, everyone has been kind and courteous. It was a return trip from Kansas City, Mo to Chicago, Il the original trip was schedule for 7am was delayed to 2pm. Experience the adventure of traveling overnight with these unforgettable rail experiences. A: Latitude: 38.8981176, Longitude: -77.0095301 Click to reveal Our tickets were higher than normal seating and therefore, we hoped for a more comfortable ride and to be treated respectfully. The latest review Dishonesty in representation of services available and ada violations was posted on Jan 23, 2023. These rules are in place, to be followed, for a reason. Phone Number:1 (877) 444-4773. I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. That train ran ON TIME. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. 1601 S Columbus Blvd. Fax: 1-202-906-3000. We are open to Members and the general public. Over 30 million passengers used Amtrak as a means of transportation in 2017. So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. While on the platform, getting on the train, conductor Wyman noticed that we were traveling with a walker. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Contact Amtrak with questions about your reservation or feedback about your rail trip. 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