Dear wgcman,We want to thank you for your preference for third time selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. Travel Club Room Service Menu for Punta Cana, Travel Club Room Service Menu for Riviera Maya, HomeTours for for Palladium Travel Club Members. We lament if that was an inconvenience for you, but we are pretty sure with a 15 different places it does not represent a high disadvantage.Hopefully we will be able to fulfill your expectations in the near future if you are considering to come back, and remain at your entire disposal for any request you might have regarding coming vacations.Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Palladium Travel Club rewards your loyalty and preference with exclusive benefits to make a difference: Complementary transportation from and to the airport. Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. The Resort shares facilities and services with the Grand Palladium Lady Hamilton Resort & Spa.. Welcome to Palladium Travel Club, Palladium Hotel Group's Vacation Club. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Grand Palladium Colonial Resort & Spa: Not as good as last time - Read 9,449 reviews, view 9,756 photos, and find great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor Are you looking to make the most of your holidays? It is unbelievable how unwilling these customer service representatives are at helping me. Should you be able to cancel your membership within a certain period of time? You are still able view all posts and use it as always, at this time. Your session has expired. Thank you for referencing Nahum from reception by name, as we are now able to reach out to him individually and let him know how they made such a positive impact on your stay as we know this will mean a great deal to him. Fifty percent is due at signing and the balance can be paid off monthly at zero percent interest. Later, I realized that this was not true. Can you help me get a refund? Disclosure: Im a travel club skeptic. A brief, polite email to one of them might have helped your cause. On top of that, the "3-year membership" was only for 2 years. The resort presented us with an opportunity to save on future vacations through its travel club. We had a great room villa 9 #1931. ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Stay in The Signature Level rooms to enjoy exclusive benefits, including: . Take the opportunity to share your most special moments, live wonderful experiences with your loved ones and enjoy preferential rates in all our Palladium Hotel Group hotels and resorts around the world, it adds. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. The Junior Club is situated in the Village at the Grand Palladium Costa Mujeres Resort & Spa. I traveled here with my husband and two teenage sons and also other family and friends. This all-inclusive resort features modern design and 5 star facilities shared with the Grand Palladium Jamaica Resort & Spa, to make your stay an unforgettable experience.. In response, you received a letter that agreed Palladium would not fight the credit card dispute. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,881 reviews and 10,410 candid photos. If you love playing volleyball on the beach stay awayAs a general overall review, the resort is ok. Featuring cocktails, music and Mexican cuisine, exclusive for Travel Club Members in Grand Palladium Riviera Maya Resort & Spa. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. We are glad to read your satisfaction on the location of the renovated Junior Suite we accommodated you and you enjoyed our facilicities such as pool and bars and our complet enterteinment program. The perfect place to visit with your family and friends. Travel Troubleshooter: Can Palladium Travel Club keep my money? At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. The opportunity of a lifetime to take that dream vacation at a much more affordable price will be closer than you think this Black Friday. I hate super long reviews. They have archery, rifle shooting, and a gym, but you have to be 18 or older. Lock in the lowest price from these sites. On its site, Palladium promises access to over 8,000 destinations but do you really need a travel club for that? Grand Palladium Bavaro Suites Resort & Spa: Palladium Travel club - See 15,901 traveler reviews, 11,782 candid photos, and great deals for Grand Palladium Bavaro Suites Resort & Spa at Tripadvisor. Without doubt, its the best time of year for taking advantage of all the best deals. You believed your contract was governed by Mexicos laws, which require a cooling-off period. Don Perry uses a snowblower to clear the snow from the sidewalk in front of his home in New Bedford, Mass., on Tuesday, Feb. 28, 2023 as residents dig out of the only snow storm of the season. A short distance from the famous Punta Espada Golf Club designed, Los Establos horse riding centre, and Scape Park natural theme park. The Colonial pool and swim-up bar was great as were the guys at the beach bar. From what I can tell, Palladiums club is a curious combination of loyalty program, timeshare and all-inclusive. Despite the fact that sometimes the average waiting time for the thematic restaurants a la carte is more than we desire, it is the better way to offer this extra service for free to all our guests. It is a scam and they will never help you with anything. So get ready to wait for up to 1.5 hours.3) The volleyball court is aweful. All Access Digital offer for just 99 cents! Very Good: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,275 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. The hotel is also close to an exclusive marina where you can enjoy boat trips or try your hand at fishing and diving. Be in no doubt, this is the best time of year to book a surprise trip or create your very own dream vacation for next summer well in advance. A: Palladium should have offered a no-questions-asked refund when you asked for one. And if these dreams can come true at a lower price, then youll definitely have won Cyber Monday. in: Unofficial Palladium Main Forum, Started by: Blueskies Taxes and fees that are shown are estimates only. Forums Palladium Travel Club. Grand Palladium Colonial Resort & Spa: Grand Palladium Travel Club Membership horror story - See 9,430 traveler reviews, 9,738 candid photos, and great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor. PROUD TO BE A #topemployer2023 For the third year in a row and for the first time in all the geography we operate! I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. The best discounts arent even confined to Black Friday anymore. A short distance from the famous Punta Espada Golf Club designed, Los Establos horse riding centre, and Scape Park natural theme park. Check in was good, the bell man took us in a cart to our villa. One of our great advantages is the price we offer so you can stay in the most luxurious rooms of each destination and have the possibility to choose if you want to wake up with a wonderful view of the sea or the pool. Your session has expired. We quickly alerted our credit card company and disputed the charge. GET HELP; Chat With an Agent; Email Customer Support; Call Us at 888-558-6654; Frequently Asked Questions; Luxury: exceptional accommodations, superior service and a full range of amenities . Kind Regards,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Travel Troubleshooter: The air in a Vrbo rental is unbreathable. On top of that, the "3-year membership" was only for 2 years. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. It gives you booking priority but is that worth $1,599 (as a down payment)? And it offers personalized service but doesnt the hotel chain offer good service to all of its guests? First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Later, I realized that this was not true. He is the person in charge of these transactions. 2023 marks the much-anticipated opening of both Sofitel Legend Casco Viejo Panama and Raffles Boston Back Bay Hotel & Residences, alongside renovations at iconic . Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: Preferential, all-inclusive rates for all of our participating destinations (best rate guarantee by contract) The chance to travel all over the world to one of the 4,000 affiliated destinations in over 100 different destinations. Travel | Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit The beach was beautiful, lots of seaweed that the workers tried hard to get rid of. Email : prepagos.riviera@palladiumhotelgroup.com. With unique events that will make your stay an unforgettable memory such as a party in Punta Cana, in Rivera Nayarit or in Imbassai with the best themes designed just for you. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Book Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 13,296 traveller reviews, 10,844 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: The programs are design to give you all the flexibility when you travel to our resorts, so, for that reason you will pay the preferential all-inclusive rate depending the type of room and hotel that you prefer to stay at. Reservations I love playing beach volleyball and was really disappointed. Canal oficial de Palladium Travel Club. Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, Playa Mujeres: 8,269 Hotel Reviews, 7,813 traveller photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, ranked #10 of 14 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. Forums Palladium Travel Club, Started by: Anne After coming back to our room and analyzing the paperwork, we realized this is not an investment that benefits my family. Travel | I would like to point out more about this system. Del Sol Beachfront Hotel and Condominiums. You received a call from a Palladium booking agent who offered a full refund and helped you cancel your membership. We signed a contract and paid $1,540 for our membership. Find a Travel Agent ; Help. Lucea. Grand Palladium Hotels & Resorts. On the tours listedthe TC covers $25 on adults and $18 on children. We signed a contract and paid $1,540 for our membership . They forgot about my son in the waterpark. On Black Friday and Cyber Monday, the Groups hotels and resorts become even better destinations with a range of fantastic offers that will be available very soon indeed. My husband and I soon realized that the . First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Is a refund possible? Grand Palladium White Sand Resort & Spa: Palladium Travel Club - a nightmare - See 6,001 traveller reviews, 6,060 candid photos, and great deals for Grand Palladium White Sand Resort & Spa at Tripadvisor. Note: The Travel Club information has been kindly provided by Peter Gittinger, written byElviraEspinosa Zamora. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. VIP treatment at Zentropia Spa & Wellness Center, including: in: Unofficial Palladium Main Forum, Viewing 31 topics - 1 through 25 (of 45 total), We have moved this forum due to inactivity. It dates back to 2005 and, ever since, has become the best day of the year for picking up your laptop, phone or tablet and bagging all the very best bargains online. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Exclusive areas for members use only. However, DO NOT JOIN PALLADIUM TRAVEL CLUB! ( this is true for all guests), PTC Members Offers and Promotional Discounts, Friday evenings are now more special with our weekly event Members Taquiza! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. I don't like the high-pressure sales tactics used by travel clubs. Your cancellation is being processed. Thats just one theory of its origin, since others point to the term being coined by the New York Times, describing November 19, 1975 as black Friday, due to the chaos generated by a number of discounts and sales launched the day after Thanksgiving. Actually we have a strict control on this children, which are identified through a different bracelet always. Christopher Elliott, King Features Syndicate, Inc. http://www.palladiumtravelclub.com/en/faqs. However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. General redemption rule: Each 250 Rewards points you earn in your account will pay for 1 euro or dollar of the retail price. I would stay at the Barcello Maya Beach or Bahia Principe rather than the grand Palladium. Now can you can enjoy an exclusive massage exclusive for members, at theZentropa Palladium Spa & Wellnesscabin, located at the Colonial pool area in Riviera Maya. You'll receive a membership card and a login for the company's website, which promises you special negotiated rates on travel. By then, it may be too late. Thats why you need to head to the Palladium website on Cyber Monday to get all the best deals, where youll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. The travel club is a little vague about the benefits and the costs. A 50 percent or more discount on travel. Puerto Vallarta Only offers a City Tour (no further details)at this time. Guest satisfaction is our number one goal and there is nothing better than achieving it. Keep in mind that the more specific the request the less likely it is to be fulfilled. We welcome all conversations on the main forum. Discover the benefits offered byPALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. Those menus can be found on the hotel information pages. But its not just about clothing, technology and accessories anymore, Palladium will also offer some of the biggest hotel deals on Black Friday. All-inclusive five star resorts whose repertoire includes luxurious services for families, couples and groups, as well as a wide range of services for the business traveller or wedding guests. Lucea. There you were, minding your own business on an all-inclusive vacation, and out of the blue someone invites you to a brief sales presentation. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. Just say NO. But it wasnt me! Punta Cana is one of the most popular destinations in Dominican Republic, known for its welcoming ambiance, endless activities, and some of the best resort deals in the world. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? The exclusive Cap Cana area has become one of the most sought-after destinations for premium holidays in the Dominican Republic. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. Palladium Travel Club Wherever it first appeared, the truth is, today, Black Friday has become a worldwide phenomenon where consumers can cash in on the very best deals around to buy up all their Christmas gifts. We have moved this forum due to inactivity. It is a priority to create a better travel experience for our members, which is why as of January 1, 2023, Room Service will become part of its all-inclusive service for guests staying at Grand Palladium brand hotels. Scott Adams faces 'consequence culture' as U.S. newspapers drop Dilbert, Tom Cruise's 'ditching' of Suri showcased by Judd Apatow's 'co-parenting' joke, ex-Scientology exec says. Really? I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Later, I realized that this was not true. Cyber Monday hotel deals will give you the chance to organize your next perfect vacation. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. Travel dates: 07 JUN 23 - 18 JUN 23. Catalonia Grand Costa Mujeres: A ton of activities & best staff! All Inclusive, Dining, or Romance resorts are all available, along with plenty of flight package options. Dear Travel Troubleshooter: My husband and I recently stayed at the Grand Palladium Bavaro Suites in Punta Cana, Dominican Republic. Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea: See 13,313 traveller reviews, 10,870 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. And I see no reason to change my opinion about travel clubs. As I wrote in my book, How To Be The Worlds Smartest Traveler, theres only one travel club I trust: AAA. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,879 reviews and 10,410 candid photos. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Come to discover a wonderful place in Punta Cana We are glad to read that those were pleasant aspects of your stay among us.We deeply lament that our restaurant service did not live uo to your expectations. The travel club is a little vague about the benefits and the costs. Members pay the balance. With each of our campaigns such as Paradise Travel, Travel Sale or Black Sale we guarantee to offer you preferential prices so you can visit your home away from home. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. You can unsubscribe at any time. It was our second trip and we thought we would be returning year after year. And up to a 20% discount on your booking via the website or by phone. Travel | Click on the links below to view the tours that will be discounted: You may find useful information in the archived forum. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. Unless you're a returning guest, you can't make a dinner reservation. Contact him at elliott.org/help or chris@elliott.org. I had to complain to the management.2) They say the restaurants dont require reservations. You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership. You may be asked for a copy of the front of the credit card and Identification when using this form. Grand Palladium Punta Cana Resort & Spa: This Review is of the Travel Club. Don't wait until after you're back in your room, or back from vacation, to have second thoughts. Besides those tours, we have the usual to Negril departingat 10:30amwhich includes Seven Miles Beach, tax free shopping and Ricks Caf sunset and the1:00pmdeparture that visits the shopping tax free, local handcraft market and Ricks Caf as well. But that's not how travel clubs work. Palladium Travel Club, which offers access to other Palladium resorts. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,882 reviews and 10,410 candid photos. We will let you know in advance if it affects Palladium Travel Club sales room and offices. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! We are reaching out in hopes you can help us. Jamaica Mexico Spain Dominican We are grateful for the time you took out of your day to reach out to us and notify us of your experience so we can make the appropriate adjustments on all the points you mentioned.Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable holiday experience. We give you everything you need for you and your companions to have a perfect vacation. Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! Son Gncelleme : 26 ubat 2023 - 6:36. Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. We stayed Dec.17-31. reservations@palladiumtravelclub.com, Travel Club members, dont forget that you are asked to submit your requests at time of booking. Miss Manners: I shouldn't call because the phone scares people? Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of How to Be the Worlds Smartest Traveler. You can read more travel tips on his blog, elliott.org, or email him at chris@elliott.org. From the moment you arrive we will welcome you with a welcome kit, different activities throughout your booking, tours for every taste, private parties, great prizes and, most importantly, an incredible company with people from all over the world, with your PTC family. I suppose this would be the greatest pro in my opinion, having the ability to travel with greater frequency. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. There are better all-inclusives than this one for similar prices. . There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. Spain, Brazil, Mexico, Dominican Republic and Italy. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea: 11,574 Hotel Reviews, 10,401 traveller photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Its easy to let your imagination run wild and see yourself reclining on a Balinese bed overlooking the idyllic beaches of Montego Bay in Jamaica, or perhaps getting rid of all your stresses and troubles with a thermal treatment at the Grand Palladium Imbassa de Salvador de Bahia in Brazil. - See 2,189 traveller reviews, 2,929 candid photos, and great deals for Catalonia Grand Costa Mujeres at Tripadvisor. Bienvenidos! But before we get to that, lets take a closer look at what happened to you while you were visiting the Dominican Republic. If youre thinking of booking a getaway with your partner, friends or family to the bustling island of Ibiza, or perhaps organizing an unforgettable vacation to a resort on Mexicos Riviera Maya, or even planning an anniversary or honeymoon trip to an adults-only hotel in Cap Cana in the Dominican Republic, all you have to do to achieve your wildest travel dreams is pack your bags, thanks to our Black Friday deals available very soon indeed. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All other TC room categories will have access to the respective room service menus that all guests may order from. The travel club is a little vague about the benefits and the costs. Grand Palladium Kantenah Resort & Spa: This used to be an awesome resort - not this time - See 9,350 traveler reviews, 10,263 candid photos, and great deals for Grand Palladium Kantenah Resort & Spa at Tripadvisor. The Palladium Travel Club was designed to help provide a more enhanced vacation experience by combining special prices with additional services. Most Luxurious Mexico: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,274 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. Further details ) at this time the Palladium since 2003 `` Live Vicariously ``,!. Require a cooling-off period the Royal Suites and more Group & # x27 s. Can tell, Palladiums Club is a little vague about the benefits and costs. Helping me, Brazil, Mexico, Dominican Republic and Italy rifle shooting, and Scape Park theme... 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