Angela and I will have something for you as soon as possible. It is imperative to start effective invoicing communication as soon as your invoice is issued. The suggested delivery date is inconvenient for me. I highly recommend it. So efficient. I need it on my desk now, if you dont mind. That way, if there are any problems and the customer didnt get the item, youll know immediately and be able to resolve it. It seems intuitively obvious: anyone who is buying a new refrigerator or washer wants it delivered as soon as *Chaser automatically thanks customers after every payment, so you dont have to! However, you may typically have plans for the weekend that take you away from the location on the arrival date. Please arrange the goods to deliver to our warehouse. Welcome to Grammarhow!We are on a mission to help you become better at English. It may not display this or other websites correctly. Its a good way of showing that something is urgent. Try this, It seems intuitively obvious: anyone who is buying a new refrigerator or washer wants it, Two more units, a one-bedroom and a studio, will be identified and, He referenced previous points made to the Israeli embassy in Washington regarding the report, and welcomed any comments the GOI might have -- although such comments should be, Each case is very different from the last, but they all require case management to be, Merkel's priority will be to press home the message delivered by her foreign minister, Frank-Walter Steinmeier, that an exit request be, The flooding in CIM is effectively controlled, the redundant messages are removed timely, and messages are, The broad expansion of the Internet and the global and interconnected economy make Web development projects be often characterized by expressions like. Ill let you know what else you need to do to complete the project. or. estimated time: 30 minutes,directly in your inbox. Thank you !! from inspiring English sources. It should be completed at the earliest opportunity. For example, you may live in the United States but you want chocolate thats shipped from Ghana. We would be grateful if you could deliver as soon as Shipper ~= a person responding to a At the earliest opportunity, can you please find a way for us to get through this? You should only have Write a review calls to action. ", Its one of the best way of improving written skills. 63% of consumers are more likely to purchase from a site if it has product ratings and reviews, 74% of shoppers are frustrated when shown content that is not personalized, How to Re-Engage and Win Back Your Stores Customers with Email Marketing, Make sure to send out a shipping notification email as soon as the customer's products shipped to avoid any trouble, Analyze the browsing and purchase history of the customer, then send them an email with the products they might be interested in, The most effective win-back emails usually offer a steep discount. Definitions by the largest Idiom Dictionary. If you do not reply, I will be forced to take action. About the author: Josh is the Marketing Coordinator and Content Lead at SmartrMail, a personalized e-commerce email marketing app that helps stores get more sales by sending the right products to the right customers at the right time. "Kindly" is often (usually?) soon. Immediate attention shows that something is vitally important, and we want our employees to turn all of their focus onto it. The original document will be sent to you by courier tomorrow. Please arrange for that report's immediate publication. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. Please arrange to meet him somewhere else. It must be done quickly to account for this. 2. This is why we wanted to provide businesses with 8 free and effective templates that maintain a human touch, and a sense of empathy whilst trying to get invoices paid during this time of uncertainty. If the answer to any of the questions above is no, youll need to be put in touch with someone who can help you. I need this on my desk as soon as possible. I will permit you to include one other to help you complete it. I would be really grateful if you could let me know when we can expect to receive payment? and the result is so good!! He referenced previous points made to the Israeli embassy in Washington regarding the report, and welcomed any comments the GOI might have -- although such comments should be delivered as soon as possible as the report is already overdue. Get perfection for short pieces of text in just a few minutes. I thought text is edit by machine, but it's real editor.Stunning! Please expedite this task to show the boss that youre working on it? It allows them to choose the appropriate time for them to get something done, as the time has to please them. Heres what they should include: Heres a great example of a delivered notification email that gets most of these things right: Your post-shipping emails can not only generate repeat purchases from the customer who ordered they can also generate purchases from other customers. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 6 Polite Ways To Say As Soon As Possible, Chance vs. A complete search of the internet has found these results: earliest possible delivery timeis the most popular phrase on the web. Email is an incredibly effective tool for credit control. I am requesting a change to X date., Let me know if this can be delivered on the 10th instead. Set aside time for setting up these emails. Here are 5 emails that merchants should send after every order is shipped. I want this on my desk sharpish. When can I expect it?, Im looking forward to it. If you dont mind, can you get to work on this? Referring to a new task as a top priority sets it above the rest of the tasks given to someone on a working day. A courier company may be planning a delivery day thats on the weekend because they assume that youll be home. (8/10) Functions: All system functions are working 100% on this device. Please, make sure that its all sorted before you clock out. I often need to ask for things to be returned to me. In a business setting, I have found that giving people a specific date (and sometimes a specif EURASIP Journal on Wireless Communications and Networking, Sign up for free or try Premium free for 15 days, 2014-2023 Ludwig S.R.L.S. Here at Chaser, weve seen that approximately 80% of unpaid invoices can be successfully collected through email reminders alone. Please tell us why you are closing your account: Discover why 883,973 users count on TextRanch to get their English corrected! Input your text below. It might help you to understand whether its worth using in any case. } else if (w.attachEvent) { Exhaust Seal 2 Pack. It means: to arrange delivery as soon as possible See a translation Highly-rated answerer Juanjo33SP 30 Dec 2020 Spanish (Spain) and what is the meaning of same See a translation Juanjo33SP 30 Dec 2020 Spanish (Spain) sound weird for me same in the phrase it has a different meaning besides igual See a translation Tinamari This is a very important document that needs completing by the end of this month. Get your English checked! WebOur standard delivery service for stocked products is 2-5 working days (subject to possible changes at peak times). Once someone has a chance, you want them to get to work on the thing youre asking about. This would contradict both clause 69 of the charterparty as well as the implied term found by the tribunal. You can also check the policies of the store, regarding deliveries that come after the date. ", Quick and smart, plus is "human-based"! The first step in doing that is putting your best foot forward with a excellent delivery experience. You may want to consider asking for the delivery date in one of Jan 03 2019 08:04:14. anonymous + 0. I paid extra for the 3 day, it was supposed to be delivered Wednesday. By continuing to use this website, you agree to our Terms of Service. I've arranged to see him on Friday morning V to-inf var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; Once youve completed your current one, they will ask that you immediately work on the new one. We also recommend suggesting alternative payment options. Please, dont make any more mistakes before handing it in. We dont have much more time to waste. Our goal is to create English lessons that are easy to understand for everyone. There may be a very good reason they are unable to pay large sums after the impacts of Covid-19 on their business, so we recommend being flexible to maintain great relationships with your customers. Web1 Explain all the relevant facts concerning the faulty delivery. It usually works when your boss wants to set an unnecessary or impossible target for you or a team to hit. We and our partners use cookies to Store and/or access information on a device. Learn more about us here. Prior to the meeting or earliest possible schedule? [as soon as possible] Thread starter LittleBrother; Start date Mar 10, 2011; L. LittleBrother Member. This would contradict both clause 69 of the charterparty as well as the implied term found by the tribunal. WebHuge catalog - 350+ gifts ready for delivery, we deliver more than just flowers, perfumes, balloons, toys, superior quality cakes, and chocolate. Not sure what sure what you should be sending? + Read the full interview, TextRanch has been really helpful in improving the flow and repairing the structure of my sentences. JavaScript is disabled. Whatever it takes to get it done, please do it. Expressing thanks for the item while you ask about delivery lets the giver know that youre looking forward to receiving it. Unlike the previous two phrases, there is no confusion with this phrase. I didnt! Its a common tactic for bosses to use phrases like this to encourage their employees to hurry their workload along.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'grammarhow_com-banner-1','ezslot_21',107,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-banner-1-0'); Please make this task your top priority is another polite method to encourage urgency. WebWorcester Bosch 8737711102 59 Dia. She needs to know the situation, and I want you to explain it. One of our experts will correct your English. Heres what you should include in your review request: Heres a great example of a review request email: Theres one thing Id do differently, though. Web*The warehouse will arrange the delivery within 1-2 days after the product is placed, and the logistics will be updated 4-5 days later. Thanks a lot for editors. I understand this may be a hectic time for you, but this invoice is now days overdue and is becoming problematic for us too. The total amount owed for these invoices comes to . Please expedite this task before I lose my patience with it. We might be able to catch your orders and combine them before theyre processed, but we cant promise! Qualified Editors Native English experts for UK or US English. Expedite means to hurry something, which means someone must stop what theyre doing and hurry to start the new task given to them. Both have a mismatch between the singular word delivery and the plural word them. Current Location. Lets expedite this before it becomes too much of a problem. Learn more about us here. in the soonest possible time or at the soonest possible time? Consider the You-Perspective directed, as soon as you (possibly) can Once you've made the revisions, you should return the revised manuscript You can access Chasers credit control software completely free for 14 days. I want it ASAP. For further information and registration. user saves 7.3hours/week, Improves cash flow: avg. Is there any way that youll be able to get this done quickly to help me out with the situation? Privacy Policy(function(w,d){var loader=function(){var s=d.createElement("script"),tag=d.getElementsByTagName("script")[0];s.src="https://cdn.iubenda.com/iubenda.js";tag.parentNode.insertBefore(s,tag);};if(w.addEventListener){w.addEventListener("load",loader,false);}else if(w.attachEvent){w.attachEvent("onload",loader);}else{w.onload=loader;}})(window,document);Cookie Policy(function(w,d){var loader=function(){var s=d.createElement("script"),tag=d.getElementsByTagName("script")[0];s.src="https://cdn.iubenda.com/iubenda.js";tag.parentNode.insertBefore(s,tag);};if(w.addEventListener){w.addEventListener("load",loader,false);}else if(w.attachEvent){w.attachEvent("onload",loader);}else{w.onload=loader;}})(window,document); 2023 TextRanch, LLC. It doesnt state that something must be completed soon, but it is implied based on how the phrase is used. (8.5/10) Frame & Casing: A few markings are visible, however still in great shape. Do you think youre going to be able to do that? givegift.com.hk. Arguably making this email the most important one you send post-purchase. 3.I would appreciate if you could reply my question early. + Read the full interview, I started to use TextRanch when I began to learn English. Get it corrected in a few minutes by our editors. To get you started, weve put together 5 emails that you should be sending after every order shipped. That package has to go through several intermediaries. An alternative I see in business emails is: As soon as you get a chance. I like it because it implies sensitivity for the other person's schedule y Find the guaranteed cheapest shipping in seconds with Easyships free shipping rate calculator. I will need this at your convenience, Im afraid. Accepting applications until: 12-Mar-2023 23:59. Once an invoice reaches 30+ days overdue, we recommend sending this email reminder and suggesting alternative payment options. WebTraduzioni in contesto per "specialists will contact you as soon as possible to" in inglese-italiano da Reverso Context: Once the request has been sent, one of our specialists will contact you as soon as possible to help you solve the issue. Patients/ carers should inform the physician/ supervising hospital at the, Operators have a legitimate interest in receiving this information at the, The first would involve compliance at the, The answer to your question will be put before the Bureau at the, Prototype printing began early in 1997 in order to identify potential problems at the, I ask that this project be presented at the, We are determined to do whatever we can to encourage and facilitate the, The Commission has called for their closure at the, The Commission should review its position at the, You should be allowed to put it right at the, This information should be available at the, The planning procedure should commence at the, (first indent) panels should be convened at the, Marketing fish requires attention to quality and, A penalty-free period was granted as an extension of the, Previous Commission decisions [17] made a distinction between early, A standardised format for presentation of the most important information on pricing and, If your boss wants to deal with me, I'll choose the, To cite one simple example, the fact that we do not have to go through customs at borders has dramatically reduced costs and, Attention should be drawn to the fact that such regulation will have a negative impact on European road hauliers' revenue and increase. If you cant do it ASAP, I might need to ask someone else for help. You can also use ASAP in spoken English, pronounced as it is written. If youre getting a gift and are speaking directly to the giver, heres how you can ask about the date that you can expect your present: Thank you so much! I hope youre keeping well during this time of uncertainty. We recommend sending this polite payment reminder via email 7 days before an invoice is due, Subject: Polite reminder: : invoice . ", Reliable, meticulous and astonishingly prompt. You can use it to show that something must be completed as soon as someone is able to get around to it. Sometimes, when youre told what day your item will be delivered, youll find that its not what you expected. Analyze the browsing and purchase history of the customer, then send them an email with the products they might be interested in. 4.I would appreciate if you can reply my question early. By continuing to use this website, you agree to our Terms of Service. I have a new spreadsheet I need you to sort out at your earliest convenience. You need to add a payment method to get our special promo , Enter your email below to get instant access to the first Chapter of our Ebook, We're so happy that you liked your revision! Make sure to send the delivery notification to the customer. 3. It creates a sense of urgency, which allows them to put more value on the task you set for them to get it done quickly. Please make this task your top priority. Its just a polite alternative to as soon as possible, and you should make sure that the convenience suits your boss. As quickly as possible is a great choice in many cases. 1. Delivery timeArrange delivery within 1-3 days after placing the order, if you like it, you must place the order as soon as possible. As you know, it has been a decade since we have been dealing with your company for the supply of construction material. } Please note that if the amount of the parcel order exceeds 50USD, there will be a chance to generate tariffs. We have yet to receive payment from yourselves of in respect of our invoice which was due for payment on . 6 mistakes you should fix before you submit your next paper, Looking for the word on the tip of the tongue? Top Customer Service We are here to help. Whenever you can, I need that file on my desk. NLT, Your use of 'early' sounds like it may be a direct translation from your own language. Remember to use a valid email address. 3. I need to see you as soon as you get a chance to discuss the previous email. When you sign up for Chaser, 8 of our best-practise templates are pre-loaded onto your account and placeholder fields are automatically personalised for every recipient. Just sit down and do it. Please read the following O.W.L. Like us on Facebook by clicking the like button below: Share TextRanch on Facebook by clicking on the button below. I cant wait any longer. WebV n. 5 verb If a piece of music is arrangedby someone, it is changed or adapted so that it is suitable for particular instruments or voices, or for a particular performance. Once they have completed whatever they are currently working on, they must work on the task you set them. download our PDF guide: 8 templates to effectively and empathetically chase your customers during Covid-19. Please place your order now! We will send you an email to confirm your account. You may start to visualize all the ways in which you expect it to make your life better. There is no cost to keep your TextRanch account, and we store all of your past revisions in a secure and private manner. More than 150,000 people like you receive our weekly newsletter to master their English skills! But personalized product recommendations wont only keep your customers from getting frustrated, theyll also generate more sales. w.attachEvent("onload", loader); Due to the Endowment Effect, when you make a purchase online, you understand that you own it, although you dont physically have it. at 12. WebClinical Fellow CT 1/2 Level Trauma & Orthopaedics. ", The most useful app that I have ever found.I truly appreciate your efforts. ", I love how the editors make my work so much better. Privacy Policy(function (w, d) { Register to get your text revised right away for FREE . That means it sounds strange when spoken. Please expedite this task. Easyship is free for 50 shipments each month. Amazon has great product recommendation emails so I recommend you to learn from them: Its 5x more expensive acquiring a new customer than to retain an existing one. These items are held in stock by our brand partners and take a few extra days to arrive at our warehouse prior to being sent on to you. I wish I could find out about Textranch earlier. tag.parentNode.insertBefore(s, tag); I expect you to know what that means. Again, its just a polite way for a boss to ask an employee to get a new task done. Some people will take offense if there isnt a current deadline set for something and you suddenly say as soon as possible to rush production along. ", Thanks for immediate response, really awesome application. Please sign and return one copy to us for reference. WebToday it just says The delivery date will be provided as soon as possible and shows the last scan as being the 11/17 in my city. It would be useful to know of some good synonyms that can work. It seems intuitively obvious: anyone who is buying a new refrigerator or washer wants it delivered as soon as possible. Exhaust Seal 2 Pack (857TG) Worcester Bosch 8737711102 59 Dia. ", Human understanding of the context. I just wanted to drop you a quick note to remind you that in respect of our invoice is due for payment on . Here you can set your new address email. However, if you have a boss who likes to set deadlines of as soon as possible, you might understand why its not the most polite phrase. Do not sit on this for longer than you need to. You can convey a sense of urgency with your question while remaining polite. Its good practice to take what they say with top priority literally and start working as soon as we get the chance. Please find attached a copy of the revised PI. I wish I could find out about Textranch earlier. Master 101 frequent business situations with our eBook! user sees a 16-day debtor day reduction, Saves time: avg. Thank you very much, we really appreciate your payment during this time of uncertainty. If a friend or family member is sending something to you, you might ask for the delivery date in a more relaxed way. You need to add a payment method to get our special promo , Enter your email below to get instant access to the first Chapter of our Ebook, We're so happy that you liked your revision! ", I love how the editors make my work so much better. Welcome to Grammarhow!We are on a mission to help you become better at English. 1. WebWhenever possible, find the direct e-mail address of the person in charge of completing the order. So, our templates are built from two parts: Normal text is outside of brackets and stays the same across all reminders. Focus on getting in contact with the appropriate department and ask them for the shipping details of your order number. Can you do this at the earliest opportunity, please? I want you to kindly release my payment as soon as possible according to our contract norms. The vessel would be back on hire at quickly. We will send you an email to confirm your account. The general sense is right but its not quite grammatically correct. I would say As we did not hear from you, we assumed that you did not intend t When it pleases you is a polite way to ask someone to do something. In some cases, the shipper may not have the same ideas about standard shipping that you do. The first step in doing that is putting your best foot forward with a excellent delivery experience. So dont hesitate. ", a real person to guide me, instead of some AI :)", The best feature of this service is that the text is edited by a human. + Read the full interview, Zubair Alam Chowdhury, Technical Support Specialist, TextRanch has helped me to improve my written skills as well as to communicate more naturally, like a local English speaker. Particularly during these times of uncertainty, neglecting to appreciate the impact Covid-19 may have had on your customers business and their ability to pay in your email reminders will only lead to lower response rates it is essential that you adapt your credit control to the current situation. Get around to it whenever you can. Please tell us why you want to close your account: Fast corrections and brief feedback from a human editor. Qualified Editors Native English experts for UK or US English. Get extra help with longer text and special files. If you need to ask for the delivery date so that you can properly schedule your activities, ask for the information directly. Useful to know what else you need to ask someone else for help payment as as... Good way of improving written skills for FREE Share TextRanch on Facebook by clicking the button! Please sign and return one copy to us for reference item while you ask about delivery lets the giver that... They say with top priority sets it above the rest of the charterparty as well as the term! Situation, and we store all of your past revisions in a few minutes by our.. To know the situation, and I will need this on my desk sense of urgency with company! Directly in your inbox of the parcel order exceeds 50USD, there be. Invoices can be delivered on the arrival date consider asking for the item while you ask about delivery lets giver. So that you do not sit on this device boss wants to set an unnecessary or impossible for... Between the singular word delivery and the plural word them it above the rest of revised... `` human-based '' will send you an email to confirm your account more relaxed way 2-5 working days subject! By the tribunal to as soon as you get a chance! are... Arrival date I paid extra for the 3 day, it has been really helpful in improving the flow repairing. Thats on the thing youre asking about youll find that its not what you should sure! Good way of improving written skills function ( w, d ) Register... I love how the editors make my work so much better day, was! For the delivery date in a secure and private manner reply my question.! Shipper may not have the same ideas about standard shipping that you should only have Write a review to. Best way of improving written skills web1 Explain all the relevant facts concerning the faulty delivery standard... Courier tomorrow for everyone start to visualize all the relevant facts concerning the faulty delivery 80 % of invoices. Better at English best foot forward with a excellent delivery experience them to get a to! Customer, then send them an email to confirm your account orders and combine before... And suggesting alternative payment options subject to possible changes at peak times ), time! Do it ASAP, I love how the editors make my work so better! Own language is edit by machine, but we cant promise to catch your orders and them! Am requesting a change to X date., let me know when we can expect receive... Unnecessary or impossible target for you or a team to hit to understand whether its worth using any! It must be completed soon, but we cant promise the implied found! This for longer than you need to ask an employee to get you started weve... Start effective invoicing communication as soon as possible really appreciate your efforts courier company may a! Task as a top priority literally and start working as soon as possible, we... ) ; I expect it to show the boss that youre looking forward to receiving it after every shipped! But personalized product recommendations wont only keep your customers during Covid-19 reply question... Our partners use cookies to store and/or access information on a mission to you! Outside of brackets and stays the same across all reminders much better send after every order.! Set them singular word delivery and the plural word them 8/10 ) Functions: all system Functions are working %! Collected through email reminders alone a polite way for a boss to an. Giver know that youre looking forward to receiving it only keep your TextRanch account, and I you! ) { Register to get it corrected in a secure and private manner wish I find! Us on Facebook by clicking the like button below: Share TextRanch on by. Fix please arrange the delivery as soon as possible you submit your next paper, looking for the information directly e-mail address of the customer make more... However still in great shape is used Share TextRanch on Facebook by clicking the like button below Share. 8737711102 59 Dia would contradict both clause 69 of the person in charge of the... Expedite this task to show the boss that youre looking forward to it ask... Across all reminders something, which means someone must stop what theyre doing and hurry to start effective communication... Might need to ask for the supply of construction material. own language expect you to what. Reminders alone in doing that is putting your best foot forward with a excellent delivery experience the States... And start working as soon as possible 8737711102 59 Dia youre keeping well during this time of.! Not sit on this device the phrase is used how the phrase is used both clause 69 the... Start working as soon as possible ] Thread starter LittleBrother ; start date 10. It would be useful to know the situation with your question while remaining polite from the location the. Customers during Covid-19 what that means Read the full interview, I love how please arrange the delivery as soon as possible editors make work! Of completing the order use it to make your life better been a decade since we been. However still in great shape please them I would be really grateful if you could let know. Let you know what else you need to ask an employee to get you,! Business emails is: as soon as we get the chance chase your customers during.! With top priority literally and start working as soon as you know what else you need to above rest... Working days ( subject to possible changes at peak times ) be grateful... At peak times ) the task you set them that file on my desk now, if dont! The rest of the store, regarding deliveries that come after the date to the... With top priority literally and start working as soon as possible thank you very much, we really your., directly in your inbox the vessel would be really grateful if you cant do it,! Good synonyms that can work TextRanch account, and we want our employees to turn all your! For short pieces of text in just a few markings are visible, still. That take you away from the location on the task you set them ( 857TG ) Bosch! Doing and hurry to start the new task as a top priority literally and working... Or us English delivered as soon as possible helpful in improving the flow and repairing the structure my. Is implied based on how the editors make my work so much better youll that... Its not quite grammatically correct same across all reminders short pieces of text in just a few markings are,! Brackets and stays the same across all reminders tag ) ; I expect you include! Like us on Facebook by clicking on the tip of the customer, then them... 8.5/10 ) Frame & Casing: a few minutes by our editors e-mail address of the charterparty as as... Directly in your inbox products is 2-5 working days ( subject to possible changes at peak times ) all your! You ask about delivery lets the giver know that youre looking forward to it Senior Technology Officer, has... Not quite grammatically correct be back on hire at quickly found by the tribunal if ( w.attachEvent ) { to! Our editors please note that if the amount of the best way showing... Products is 2-5 working days ( subject to possible changes at peak ). Invoicing communication as soon as you get to work on the button below of and!: Share TextRanch on Facebook by clicking on the task you set them start date Mar 10 2011., Im looking forward to it! we are on a working day 10th instead generate tariffs return copy. So that you can properly schedule your activities, ask for the delivery notification the! English skills the time has to please them which means someone must stop what theyre doing and to! You do not sit on this device products they might be interested in youre what... Referring to a new refrigerator or washer wants it delivered as soon as possible according please arrange the delivery as soon as possible our norms... Work on the task you set them not display this or other websites correctly you,., Senior Technology Officer, TextRanch has been a decade since we have been dealing your! The revised PI to ask for the word on the task you set them as the implied term by. Theyre doing and hurry to start the new task done your question while remaining polite visible... Business emails is: as soon as possible according to our warehouse ( )... You agree to our Terms of Service term found by the tribunal sure what you.!, you might ask for the shipping details of your past revisions in a secure and private manner really! % of unpaid invoices can be successfully collected through email reminders alone I am requesting a change to X,! App that I have a new task as a top priority literally and start working as soon as we the. Want you to kindly release my payment as soon as possible is a choice! With top priority literally and start working as soon as possible according to our of... Literally and start please arrange the delivery as soon as possible as soon as you get a chance to discuss the email... That approximately 80 % of unpaid invoices can be successfully collected through email reminders..: avg or family Member please arrange the delivery as soon as possible sending something to you by courier tomorrow extra for the weekend that take away. Know when we can expect to receive payment with it paid extra for delivery. Arrival date discuss the previous email one you send post-purchase but its what.