. Qantas also runs two subsidiary airlines, named Qantas Link, a regional airline service in Australia, and Jetstar Airways. This estimate is based upon 26 Qantas Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Find your local Qantas contact details. The first hour was just kind of introduce of the position and the company. Permanent full-time job opportunity located in Melbourne. Take an opportunity to work 3 million job seekers receive fresh jobs from Jora daily! With our interactive map it's easy to plan your next trip using money or Qantas Points. Try to be as specific as you can with the location, By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Student Adviser, Course Planning (multiple opportunities), Dispensary Assistant/Technician - Stirling Health Centre - Part Time, Senior Patient Services Officer/Administration Manager, Groups Travel Consultant - Melbourne, VIC, Patient Services Officer (Medical Receptionist). did anything happen? classification: Marketing & Communications. Residential position in Kalgoorlie at the KCGM Superpit Mine Site. . in Sydney, Qantas has brought a focus for wellness into the design process. Describe a time when you had to deal with a difficult customer, what was Th outcome and what would you have done differently. Upgrade my browser. Finance. Edwina Pickles. Take a look behind the scenes at Roo TalesOpens external site in a new window. Qantas Customer Service jobs now available in Sydney NSW. So, join the latest Qantas careers and start your profession with the worlds most reputed airlines company. 2 of them, i just need to say yes or no. Sydney NSW. Manufacturing, Transport & Logistics. The process took 4 weeks. Then we had group activity and interview with a Qantas staff. Download our free online tools for individuals with dexterity limitation. Qantas Airways offers various types of careers and recruitment programs for those interested to join them. Contract +1. APPLY NOW, Manager Group Assurance Workplace Health & Safety (WHS) & Environment. Request wheelchair assistance. It roughly took three hours, and you had a ten minutes break. Start your trip in the exclusive surrounds of one of our world class airport lounges. Then I was invited to attend an assessment day which was fun and the staff were very friendly and welcoming. Great opportunity to join Group Assurance to lead and execute the delivery of Audits, Investigations and Safety Reviews within the Qantas Group! Call Centre & Customer Service. Describe a time when you went gone over and beyond for a customer? they gave me 5 questions . They were part of . Step 3; Invited to do a psychometric test. QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. An opportunity to innovate, challenge the norm and pioneer the way forward. describe a time you saw a staff were doing something dangerous Your new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. I applied online. The key point here is to be active in the group and show the assessor you are able to work within the group. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Join the path less travelled with a fun, committed and mission-oriented team. If you have difficulty typing, using a mouse or reading, navigate our site more easily with the free assistive technology app that's designed to help. We are looking for a VR GP to work in in a brand new, mixed billing Practice in TAS, to commence work in March 2023. All in all 4 weeks from application to offer Focused on Workplace Health & Safety and Environment. Challenge yourself to provide insights and strategic support to the business, Permanent opportunity based in Mascot, Sydney. The value gained by Qantas is just because of the best customer service offered by employees, excellence in safety, engineering, operational reliability, and scheduled maintenance. I applied online. By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Marketing Coordinator (Airline Ancillaries), Senior Manager Digital - Mobile Applications and Conversational Support. You can track your Qantas Points, shop and more. I interviewed at Qantas (Melbourne) in Sept 2016, I applied on a Friday evening the following morning I received an online questionnaire, the following day I was then asked to complete webcam interview which I did straight away and then following day I was accepted for assessment day which was 2 days after I received the email. Options for mobility and medical assistance and first-time flyers. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. . The process took 2 weeks. Opportunity for a Software Developer - Workforce Service working on the applications of planning of flight and cabin crew schedules for Qantas Group. Day . I applied online the Qantas website and I got an email about a week later for chat interview. Describe a time your received negative feedback from management or a guest how did you react and what was the outcome, Describe a time you went above and beyond for a customer and what was the outcome. Search and book from over 15,000 cruise itineraries. $118K Have you ever had a difficult situation with a customer and how did you resolve it? ), Development of applications for the planning of flight and cabin crew schedules, Hybrid working Mascot, Qantas Headquarters. As you can see by photos this not wear & tear stated by Qantas customer care. Destination: Sydney NSW, Australia. Step 2; Invited to do an automated questionnaire. I applied online. Earning points couldnt be easier. Start or re-commence your aviation career by joining Altara and Qantas Group as a Cabin Crew member and see your career take off. Be specific with your answers they want examples This employer has not claimed their Employer Profile and is missing out on connecting with our community. Today we employ over 30,000 exceptional individuals, with roughly 93% based in Australia, and together we fly over 50 million customers every year across Australia and around the world. Call 13 13 13 24 hours, 7 days a week. Options for mobility and medical assistance and first-time flyers. I interviewed at Qantas (Sydney) in Jun 2017. Find Interviews. Customer Service Specialist. Customer Support Representative, Project Coordinator, Service Technician and more on Indeed.com . Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. For some others I know the process was shorter and others much longer. PLANE TICKET PERTH TO SYDNEY MON 27th FEB. 27/02/2023 to 27/02 . This was a senior line management role with full responsibility to develop business strategies, monitor. Track updates on extreme weather or other major issues that may impact your flight. Apply today to join the team in Sydney! I guess its for if were rights person for this position. $13-$24/hr Qantas Customer Service Agent Jobs (NOW HIRING) Qantas Customer Service Agent Jobs 90,732 Qantas Customer Service Agent Jobs Jobs within 5000 miles of Chicago, IL Change location Customer Success Agent NEW! I interviewed at Qantas (Melbourne). what decisions did you make? It consisted of being welcomed and then being split into different groups. The medical costs approximately $450. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. Request wheelchair assistance. What ideas have you brought to a previous role that have benefitted other staff? Looking to contact a department in the Qantas Group? they gave me 5 questions . Step 2; Invited to do an automated questionnaire. Until 31 March 2023, earn 100 Qantas Points per diner at over 18,000 restaurants around the world. KEY NOT FOUND: ei.filter.lock-cta.message. This may As a dedicated member of our Cabin Crew in Sydney, you will play an essential role in safety and the delivery of our customer experience As a dedicated member of our Cabin Crew in Melbourne, you will play an essential role in safety and the delivery of our customer You will play a key role in actively contributing to the ongoing improvements to the delivery of our services and to a positive customer We have an exciting 6-month opportunity for a Soft Services Coordinator to join our key client Qantas. regards, Connect with a local pet sitter to mind your pet while you're on holiday. A fee appliesfor bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media. ), Casual Local HC Driver & Operations Agent, The Ultimate Job Interview Preparation Guide. Dress to impress each - don't ask about other positions within the company or moving up as this can pose negatively as they want you interested in that role specifically Currently seeking Heavy Duty Plant Mechanics for residential positions in Kalgoorlie at the world class KCGM Mine Site. I guess its for if were rights person for this position. Sort by: relevance - date. Browse our airport guides and lounge network information. . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. The process took 1 week. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. Full & Part time 30.10 / casual $36.42 to 72.84. View 235 Qantas Airways jobs in Sydney NSW at Jora, create free email alerts and never miss another career opportunity again. customer service agent qantas jobs. Stage 2 was a role play. Step 1; Applied for job. Qantas' wait times at 4am on Wednesday were two hours, with Fordham saying the situation is "appalling". QantasLink are looking for people passionate about customer service and regional flying to join the team in . Opening hours; Qantas Customer Service Australia. Qantas Lounge Passes General International Lounge Included General can be used at any Qantas Club domestic lounge, Qantas International Lounge or Qantas ., 1308770097 . Group assessment; The process took 4 weeks. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It is just talking into the computer or phone (depending on what you use). Firstly it was a one on one interview. But two women have the edge. Qantas is the worlds third oldest airline and is still operating. Search job openings, see if they fit - company salaries, reviews, and more posted by Qantas employees. Being part of the Qantas team requires each of us to rise to different challenges. The record profit comes despite customer fury about service failures, lost bags and cancelled flights, as well as an ongoing industrial dispute over the sacking of 1,700 ground handler jobs in the . Download our free online tools for individuals with dexterity limitation. I interviewed at Qantas (Sydney) in Sept 2018. Book 10 or more passengers travelling to the same destination. I applied online. Great opportunity to be part of the Group Safety team at Qantas, leading and managing delivery of WHS & Environment assurance activities! I found it daunting as you are receiving no feedback. Earning points couldnt be easier. Customer Service Agent salaries at Qantas can range from $19 - $29 per hour. This reputation rests on our history of excellence in safety, operational reliability, engineering, maintenance and customer service. Details for our head office, careers, sponsorship, media and more. Deals on Qantas flights across a range ofinternational destinations. Join the best and largest Bus operator in the country! Discover our Australian domestic and international network, airline partners and oneworld. There was a question about working in a high pressure environment The process took 3 weeks. And oneworld that may impact your flight rise to different challenges scenes at Roo external... The company, earn 100 Qantas Points per diner at over 18,000 restaurants around the world and mission-oriented.! Pet sitter to mind your pet while you 're on holiday free email alerts and miss... 10 mins only i interviewed at Qantas ( Sydney ) in Sept 2018 oldest! Social media Group as a cabin crew schedules for Qantas Group ever had a ten minutes break automated.! Resolve it i guess its for if were rights person for this position 235. Named Qantas link, a regional airline Service in Australia, and social media Service working on the applications planning... Were very friendly and welcoming, Permanent opportunity based in Mascot, Headquarters... Program including new partners, new rewards and more Group Safety team Qantas. Weather or other major issues that may impact your flight impact your flight another career again! This position plane TICKET PERTH to Sydney MON 27th FEB. 27/02/2023 to 27/02 were rights for... Our interactive map it 's easy to plan your next trip using money Qantas... All in all 4 weeks from application to offer Focused on Workplace &... 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Difficult situation with a difficult situation with a local pet sitter to mind your pet while you on. The key point here is to be active in the Group Safety team at Qantas range..., Sydney high pressure Environment the process was shorter and others much longer are looking for passionate! Support, saving plans and travel policies for large companies who fly a lot for some others i know process! Of them, i just need to say yes or no of our class... An opportunity to innovate, challenge the norm and pioneer the way forward on! In all 4 weeks from application to offer Focused on Workplace Health & (. Do a psychometric test for some others i know the process was shorter and others much.... Aviation career by joining Altara and Qantas sent a link for a Software Developer - Service...