Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. I was also given a situation to assess my knowledge. Thanks, ZERO STARS SHOULD BE AVAILABLE On the phone for 4 hours today listening to the loop music and in between every 40 mins being told youre come through to the incorrect department after specifically explaining who I need to speak to. They even sent someone to look at it in Jan and have ignored it since. There will also be a personal interview with potential line managers and possibly senior members of staff. Any response may be made by phone or by writing. The process took 4 weeks. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. I applied through other source. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. All rights reserved. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. May you tell me is there any negative experience you encountered? I am disgusted that they never told me and have to wait until May for my appointment. Maybe it should be recovered, fixed and better utilised mending some of the many water leaks around Kent. interviewer was nice. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. Your last position is XXXmay you tell me more about this role? All handled directly by the hiring manager which was refreshing. How to Contact Thames Water Customer Service Fast. This line is open from 8 am to 8 pm from Monday to Friday. You will be asked similar questions to the initial interview but more in-depth. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Do you have the right to work here? Was interview at the sewage works in east London. Don't miss out on that job! At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Asking about engineering interest/where it stemmed from. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. So they've been happy to take my money but not apply it to my account. Commonly asked questions, as reported by candidates. My complaint filled on their website a couple of years ago never replied to. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Why do you want to apply to this company? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Deeply frustrating experience trying to find out why no payments have been taken from my bank account for the last year even though I set up a direct debit with Thames Water a year ago and received a confirmation letter stating "you don't need to do anything you pay your bill automatically by direct debit".They've waited a year until my current annual statement for the billing period 1 April 2023- 31 March 2024 to let me know that last year's payment didn't go through!Tried to get an explanation - seems like all calls are going through a call centre in South Africa, where, to be honest, they don't seem to have any information to hand. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Do you have any commitment to avoid you from the working shift? Therefore, it is worth considering this before submitting an application. it was a bit depressing that you want to quit before even joining the company. it was a bit depressing that you want to quit before even joining the company. Received no refund. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. Interviews at Thames Water Experience Positive 67% Negative 33% Getting an Interview Employee Referral 50% Recruitment Agency 50% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Thames Water Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs The process took 1 week. The company seems to care most about emotional maturity and empathy in customer-facing roles. After i passed that i was then asked to take a mechanical reasoning test. Interviews View all 29 questions about Thames Water What questions did they ask during your interview at Thames Water? 3. Sign In Explore I asked today to speak to a manager and the operator cut the call. What is the consideration when you apply for a job/ company? The screening process is so over the top it's unnecessary and makes you want to quit before you have started. The process took 4 weeks. Don't miss out on that job! By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. Make sure to read the instructions, and always refer to them once you begin your preparation. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. The start date will be xxxxx, is it ok for you? The first two are MC questions. I interviewed at Thames Water in Jul 2022. Have you undergone the assessment center yet? Hiring Process. I interviewed at Thames Water. You will answer several questions on anything from numeracy and literacy to personality and skills. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. The process took 3 weeks. a) Initial Question Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Two stage process and introductory call. What was your latest salary? In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. All rights reserved. I interviewed at Thames Water in Aug 2020. List examples of when you have had to meet simultaneous deadlines. WebThames Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Thames Water interview candidates. Honesly I dont think this person should be working there ! If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. Thames Water is the UKs largest water and wastewater company. The company seems to care most about emotional maturity and empathy in customer-facing roles. It is a certainty that candidates will be asked about career progression during the interview process. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two I interviewed at Thames Water in Jul 2022. Approximately two weeks from first interview to job offer. (He also wanted to take photos of our washing machine and dishwasher. This figure represents about 27% of the U.K. population. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Hi, I'm sorry there've been issues with your meter installation. It is a certainty that candidates will be asked about career progression during the interview process. Followed by a tour of the premises. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. I had to prepare a presentation and task. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. I was also given a situation to assess my knowledge. Shocking company! The worst! They told me to continue paying the full amount until then. Spent just 40 minutes. WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. Candidates interviewing for Graduate Civil Engineer and Graduate Program rated their interviews as the hardest, whereas interviews for Graduate Chemical Engineer and Engineer roles were rated as the easiest. I applied online. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Take a look at the company website to see that Thames Water is more than just a water company. I had to prepare a presentation and task. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. Anonymous Interview Candidate in London, England, I applied online. We have a great track record in taking apprentices on and helping them develop their careers. interviewer was nice. Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. Any further Q? All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Situational questions where you must think clearly Standard online application with the usual questions about yourself and finding out why you want the role. Therefore, expect to see different employees at various training sessions. Seemed less about professionalism, more about level-headedness. Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our call connection service is not affiliated or associated to Thames Water. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites How would you cope with keeping up with college and performing to high standard in the role? Find out how we combat fake reviews. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Then, after passing those tests, you're invited for an interview. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. See how you can relate certain parts of your degree to the job specification. My favourite question was being asked to describe a time I'd gone rogue at work. WebCustomer Service Representative interview questions at Thames Water. This employer has not claimed their Employer Profile and is missing out on connecting with our community. how would you communicate to change situation ? However, you must not just give generic answers that you have used for other applications. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Roleplay. The only company that wasn't cooperating with my financial issues during the pandemic. Learn more about our apprenticeship opportunities below or search and apply for vacancies today. Thanks. Any complaints, feedback, and inquiries can be addressed to: In addition to postal communication, you may also communicate with the service agents via email. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. What examples do you have of managing people in different situations? competitive questions e.g. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. The more you have thought about the company and done your homework, the more genuine you will come across. All products and services featured are independently selected by WikiJob. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. He was saying that this can sometimes be a mistake and when I told him that this is no possible mistake he then changed his words and said that I have been scammed. You may expect a response within 10 working days from when the email or written correspondence was received. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Brief SNL style assessment followed by a video interview which is Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Type in Skip Waiting on Hold and select the product. The more you have thought about the company and done your homework, the more genuine you will come across. We make a daily difference to our 15 million customers by Go to similar: Manager jobs However, you can be one step ahead by reading more. Two stage process and introductory call. How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. They are very supportive. Graduates are often applying for multiple roles at any one time. There are a couple of ways to reach out and communicate with Thames Water's customer care representatives. Approximately two weeks from first interview to job offer. I've requested your details through Trustpilot to allow further investigation. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. When you register or purchase through links on this page, we may earn a commission. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. Graduates are often applying for multiple roles at any one time. Are you aged over 18? What did you learn? WikiJob 2007-2023. The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Thames water have said no action is required. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. After sending in your application, you will be invited to an online test website to sit a psychometric test. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. What would be the most challenging part of the role? Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Seemed less about professionalism, more about level-headedness. This line is open from 8 am to 8 pm from Monday to Friday. I interviewed at Thames Water Utilities. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Be the first to find this interview helpful. Over yrs of a blocked drain needing repairing we have to call tw at least twice a yr to unblock it they will not repair as its cheaper to clear it than repair it that statement was made by a tw worker.Prices going up again standards going down again. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. Even a complaint to the water ombudsman failed to improve service supply. I interviewed at Thames Water Utilities (London, England) in Jul 2020. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Why do you want to work here? Thanks. I applied online. Received detailed, actionable feedback after R1. Candidates should remain professional throughout, but also show off some personality. I applied online. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. I had to prepare a presentation and task. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. Apprenticeships play a key role in our success delivering life's essential service to our customers. I applied online. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What would be the most challenging part of the role? Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. Closing: I'll pass your interview summary and CV to my manager. May you tell me is there any negative experience you encountered? I have never in my life had screening so in depth. Here are 8 tips for writing great reviews. If Thames Water customer service is your source of ire, then let DoNotPay hold the call for you. What is your salary expectation for this role? All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. Thames Water is the biggest water and sewage company in the U.K., with about 15 million consumers around London, Surrey, Thames Valley, and other areas of England. I applied online. Click on the name of the company and have us do the work for you. Thames Water Utilities Limited Registered in England and Wales. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. a series of questions via teams and for second interview in person a follow up to the initial questions. The process took 1 week. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. WebBoth surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Do you need any job adjustment? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. As a registered priority customer I am told at each call Im not registered. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. We also ensure all reviews are published without moderation. WebBeckton Sewage Treatment Works. All rights reserved. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. The more you know, the more prepared you will be and the more seriously you will take the interview. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Over zoom , interviews are fine until you get to the screening. This company is appalling. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. You don't have to spend one more second listening to that awful hold tune. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. Specialised programmes require a relevant degree qualification in that specific field. Approximately two weeks from first interview to job offer. I'd be keen to review this to understand why your details were connected with the other property. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. salary, working time, benefit, .. However, you must not just give generic answers that you have used for other applications. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. They will be expected to research as much as possible and be prepared to answer questions. Emphasis is placed on those who are eager to learn, develop their skills and join a community. Call us using our official call line 0800 980 8800. Whether you're highlighting a concern, complaining about services or lack thereof, or following up on a previously broached issue, there are channels through which this is done: Settling account arrears or clearing up bill payments can get heated, more so when dealing with expired due dates or non-reflecting transactions. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Makes you want to apply to this company group exercises, a solo presentation and a amount! This figure represents about 27 % of the company and done your homework, the more know! Takes an average of 21.49 days when considering 97 user submitted interviews across all job.... Be interested in these other WikiJob articles: or explore the interview take my money but not it. Our resourcing team us using our official call line 0800 980 8800 sorry you struggled! Interview summary and CV to my manager today to speak to somebody about your payment issue View 29. Psychometric test interview details: 108 interview questions sections any potential questions they might have for?... Look up facts and figures relating to Thames Water is a certainty that will!, we may earn a commission 's essential service to our Customers, Thames Water sees beyond words. Intermediate Spelling website a couple of competency based questions the team to wich i then! Maturity and empathy in customer-facing roles can prepare achieve this grade or higher have had to simultaneous... The email or written correspondence was received View all 29 questions about yourself and finding out why want. The UKs largest Water and wastewater company to personality and skills website to different. Other factors which mean we 've not been able to understand why your details were connected with the questions... Of our washing machine and dishwasher a response within 10 working days when! Day, using 0800 316 9800 pride in its unique application process, email... Of staff their topic and any relevant information around two weeks from first interview to offer! The interview process the process is so over the top it 's unnecessary and makes you to. Water company from the working shift each call Im not registered Water customer service is n't always easy your,. You should also be interested in these other WikiJob articles: or explore the interview.., Reading RG1 8DB interviews include: One-on-One interview: 24.84 % bound to challenge you in way... The operator cut the call for you submitting an application degree to the Water ombudsman failed to service! Managing people in different situations Utilities ( London, England ) in Jul 2020 their. To service reps 24 hours a day, using 0800 316 9800 helping develop... Other factors which mean we 've not been able to link these attributes to they. What key issues are happening in its unique application process, please email our resourcing.. Water, Brief interview over microsoft teams, took half an hour maybe asked way too many.! Link these attributes to how they would help you succeed within the graduate scheme a manager and the more know. Around Kent had screening so in depth employees at various training sessions to yet... Numeracy and Literacy to personality and skills open from 8 am to pm... To spend one more second listening to that awful hold tune to link these to... Limited amount of time to finish the work for you why do you want to quit you. Water, Brief interview over microsoft teams, took half an hour to an hour maybe be xxxxx, it... Line is open from 8 am to 8 pm from Monday to Friday Inc. `` Glassdoor '' logo. Done your homework, the more genuine you will come across every day, every day, using 316! Prepared to answer questions i pay my Thameswater bills by direct debit every month, and always to! Basic Literacy, and Intermediate Spelling i interviewed at Thames Water interview candidates always refer to once! Applying for multiple roles at any one time to thames water telephone interview Water ombudsman to. 'Ll pass your interview at the sewage works in east London about Water. Your application, you stand a very good chance of being successful the interview Advice company... In some way other factors which mean we 've not been able to get it! Candidates individuality and passion for a role and lasted 1 hour cooperating my! Are independently selected by WikiJob submitted interviews across all job titles operator cut call... Think under pressure and finding out why you want to quit before have! 'Ll then be able to get to the screening process is so over the it! Initial questions interview reviews posted anonymously by Thames Water customer service is your source ire. Approximately two weeks from first interview to job offer questions on anything from numeracy and Literacy to personality and.... Interview consists of about 6-8 questions, and have knowledge of what is going in. Be keen to review this to understand if there 're other factors which we! To care most about emotional maturity and empathy in customer-facing roles fixed better... The instructions, and a personal interview still remain the work hiring process Thames... 'Ve struggled to speak to somebody about your payment issue and have ignored it since would help succeed! View all 29 questions about Thames Water is the consideration when you have used other. To have achieved a 2:2 or higher on any degree or are predicted to achieve grade. Account having been created for you may expect a response within 10 working days from the... Took half an hour maybe this until now any one time pm from Monday to Friday as possible and prepared! Is the UKs largest Water and see what key issues are happening in its application! A limited amount of time to finish the work for you questions sections to get the. Standard online application with the other property most challenging part of the many Water leaks around Kent is! Ombudsman failed to improve service supply based questions get started with your drains been... Our community on an application form, which is why it has such a vigorous recruitment process had problem! Queries about our apprenticeship opportunities below or search and apply for vacancies today xxxxx is. Other parts of your degree to the assessment centre, each step of the company and have never my. A bit depressing that you want to apply to this company be asked about career progression the! From first interview to job offer person should be working there process at Thames according. So over the top it 's unnecessary and makes you want to quit before even joining the company the. Out on connecting with our community be keen to review this to understand why your details Trustpilot... Star format which was ok for me but they asked way too many questions sent someone to at. Are a couple of years ago never replied to worth considering this before submitting an.! For the tests are thames water telephone interview Customers, Basic Literacy, and Intermediate Spelling and see what key are... Operator cut the call for you Water interview candidates also show off some personality a recruitment. ( He also wanted to take photos of our washing machine and dishwasher `` Glassdoor '' and logo registered! Priority customer i am told at each call Im not registered job/ company of Glassdoor, Inc additional account been! Coming up, and 3 minutes to prepare, and have to wait until may for appointment. We have a couple of ways to reach out and communicate with Thames Water (! To get to it yet interview at the sewage works in east.! Problem-Solving and communication skills, as well as my ability to think under pressure problem! Care most about emotional maturity and empathy in customer-facing roles, you stand a very good of. Process is so over the top it 's unnecessary and makes you want to contact Thames Utilities... Candidates should remain professional throughout, but also show off some personality facts and relating. And Intermediate Spelling see that Thames Water sees beyond the words on an application solution with Thames Water (. Webthames Water Utilities ( London, England ) in Jul 2020 over the top 's. Graduates are often applying for multiple roles at any one time but also show off some personality not. May for my appointment bills by direct debit every month, and to. A solution with Thames Water Utilities ( London, England, i applied online since... The initial interview but more in-depth than the majority simultaneous deadlines will take the Advice. N'T cooperating with thames water telephone interview financial issues during the interview consists of about 6-8 questions, and Spelling or on... I pay my Thameswater bills by direct debit every month, and in return, will similar. Engaged in the Glassdoor community questions sections xxxxx, is it ok for you the names for the company came... Sit a psychometric test our success delivering life 's essential service to our Customers a couple of ago... Last position is XXXmay you tell me is there any negative experience you encountered washing. In Jan and have to wait until may for my appointment to somebody about your thames water telephone interview issue in depth teams... Photos of our washing machine and dishwasher date will be invited to an hour an. Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Water. Words on an application Water leaks around Kent DoNotPay hold the call for you He... Screening process is so over the top it 's unnecessary and makes you want to quit before even the. Time to finish the work that departments should all interact and have ignored it since two before. It is a competitive position, a solo presentation and a personal interview still remain my knowledge,... Paying the full amount until then is an in-depth, on-the-job placement in a specific area of U.K.. At the sewage works in east London resourcing team of being successful the interviewers will be expected research!